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Colorado
1 review
0 helpful votes
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Took a couple attempts
January 19, 2018

My product was first postponed and then didn't arrive at all - took a couple email with Wish to get my refund.

Date of experience: January 17, 2018
Canada
1 review
0 helpful votes
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Reliable
January 18, 2018

I buy more than once a month on this site. The website is very reliable and the products of good quality.

Date of experience: January 15, 2018
Ohio
1 review
0 helpful votes
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Fast delivery, daughter very happy
January 19, 2018

No complaints. Item was as shown. Received it earlier than promised. Wife enjoys the items she had bought in the past.

Date of experience: January 16, 2018
GB
1 review
0 helpful votes
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Garbage website
July 25, 2020

Still awaiting items after months. What I did receive was of poor quality/fake products. I won't be using the service again.

Date of experience: July 25, 2020
Wish C. Wish Rep
over a year old

Hi Alison. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Georgia
1 review
0 helpful votes
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This company is the worst false advertising and the quality of there Product suck its a scam dont waste your time

Date of experience: July 10, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Massachusetts
1 review
0 helpful votes
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Phones are all knockoffs that do not work in the US. I ORDERED 10. The orders were all cancelled. Finally after 10 weeks I received an s21 ultra. NOT A SAMSUNG, LOL. NOTHING IN THE PHONE WAS CLOSE TO WHAT A SAMSUNG S21 HAS IN IT. ITS A JUNK PHONE THAT DOESNT WORK ON THE US NETWORKS.
Ordered some undies and clothes for my girlfriend... sizes are not even close to US sizes... a 3x may be a medium in the US.
One exception are the sex toys... some are as, described and of decent quality... ALTHOUGH,, the $#*! cages seem to run rather small, NO PUN INTENDED, Lol.
I will say that returns were handled well
BTW, wish is a US company based in San Francisco.

Date of experience: October 25, 2021
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
2 reviews
17 helpful votes
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FRAUD FRAUD FRAUD
March 3, 2016

I'll try and be brief, although I can talk about this for about a week!

My first order was no problem. Shortly after I had placed my order my debit card that I used to pay with was debited for an erroneous charge. My bank notified me immediately. I had to get a new card and stop any charges from that card! I hadn't put two and two together at that point, so I started another order. I added a bunch of items into the cart, but never finished the transaction! I actually had forgotten about it until my bank called! So, the bank figured out that WISH was the company that frauded my account. In addition, they had charged me for the items still in my cart, and items I hadn't even looked at! This fraud had happened shortly after I placed my first order. Oh, I firgot to mention, they also frauded my PayPal account!

I contacted their Customer Service, and was told "We're sorry. Please keep the items that have already shipped, as our gift to you!" GIFT? They took money out of my account TWICE, and they were giving me a "gift?" I should have read the reviews online and on this "Sitejabber" resource. Woulda saved me a bunch of trouble!

Date of experience: March 3, 2016
Illinois
1 review
1 helpful vote
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Never Again
August 10, 2017

This outfit is a scam! They sent me the wrong item and after investing too much time in trying to get a refund, I've given up. I've been had!

Date of experience: August 10, 2017
Canada
1 review
2 helpful votes
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CRAP
September 11, 2017

Use to love wish but the oast year everything has been coming in late by months, i once got refunded for an order that i received 5-6 months later...

Date of experience: September 11, 2017
Australia
1 review
0 helpful votes
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Goods not sent
January 13, 2018

I paid for 3 or 4 items & never received them will not use you people ever again, so please do not send me any updates on any goods

Date of experience: January 13, 2018
Canada
1 review
0 helpful votes
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Wish stole my money! I placed a order, after Wish took my money for the order the screen went blank. I have been sending emails for six months. I kept getting the same responses. Go here, send this We'll get back to you. I kept saying the screen went blank, but you guys took my money I even sent a screen shot of the m. C. bank statement. Nothing happen! They sent me a email saying they could not find anything and to send a confirmation number. A number that never Came, They kept saying they couldn't find anything with the number I sent showing the date they took my money! The last 2 emails I sent both got form email both said someone will get back to you in 2_ 3 day. One was 9 days ago, the other 6 days ago haven't heard a thing. Can't speak for anyone else but 468. And change is alot of money for me... another order was suppose to be delivered in oct. I got another email in oct saying it would in dec In Dec. Got a email saying it was with Canada post along with a tracking number, no phone number at Canada post to check. I finally call Canada post. They had nothing! People stay away!

Date of experience: March 13, 2021
Wish C. Wish Rep
over a year old

Hi Dennis. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
5 helpful votes
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WORSE WEBSITE!
March 31, 2017

I GOT THE WRONG ITEM THAT I DID NOT EVEN ORDER.

THEN I TRIED REACHING "CUSTOMER SUPPORT" LIKE 4-5 TIMES, AND NO RESPONSE AT ALL. ANYONE WANTS TO ORDER OFF THIS SITE, TRUST ME DON'T!

Date of experience: March 31, 2017
Canada
1 review
3 helpful votes
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Most of those things that I am buying on WISH I never getting! I spending a lot of money and getting only partial refund! Feel very frustrated about WISH! I would never buy anything from WISH again!

Date of experience: March 24, 2017
Canada
1 review
0 helpful votes
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I bought a pair of Apple AirPods, I also ensured they weren't the knockoff brand before I bought them. They took over a month to arrive, and when they did they don't work properly. They don't charge, and on the rare occasion they do charge, the battery died almost automatically. When I tried to contact constiper support, he just talked in circles and took days to respond each time. Eventually I was told I would receive a return label. Then the conversation closed and I couldn't respond again, I also never was notified when or how I would get this label. When I contacted them again, the same agent spoke in circles again and said he would contact the store and see what he could do, even though he already said he contacted the store and told me I would be provided a return label. After he said this, the conversation closed again and I couldn't respond. Every time I try and contact again it does the same thing. DO NOT USE THIS WEBSITE, IT IS A SCAM.

Date of experience: July 21, 2020
Wish C. Wish Rep
over a year old

Hi Connor. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Michigan
1 review
0 helpful votes
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Wish is wack
December 9, 2020

No updates on shipping plus never got my item and when i do its never as picture shows. Scams basically

Date of experience: December 9, 2020
Wish C. Wish Rep
over a year old

Hi Brandon, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ireland
1 review
0 helpful votes
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Wish experience
August 8, 2018

The quality of the products are very poor but taking into account their price i suppose you cant really complain.

Date of experience: August 4, 2018
Italy
1 review
0 helpful votes
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Con Wish acquisto bene!
February 23, 2018

All OK buying things on Wish! Respect the past item have arriving quickly and no more missing item. Complete satisfied!

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Not received everything
June 19, 2018

Not received everything, and something where not as it was showing on picture, i would still like to receive them

Date of experience: June 16, 2018
Singapore
1 review
0 helpful votes
Follow TAN E.
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I saw on Wish.com that 50 pcs of surgical face masks cost $5, good deal right, especially in the current situation, So naturally I placed an order (Luckily I only place 1 order). I placed my order somewhere in Feb 2020, till now I have yet to receive my item. But guess what, when I go back to check my order, I clicked back the item that I ordered, the posting immediately change 1 pc of surgical mask instead,, Lucky for me, I took a screenshot of MY ORDER and sent it to their Customer support but to date, they only "manage" to investigate and tell me that my order was for 1 pc. HELLO... DID YOU NOT SEE THE SCREENSHOT I SENT?! To make things easier for you, I even circled the original posting so that you no need to search for the information. I ask for refund but NO NEWS as usual

I also ordered a mobile phone supposed to arrived on 27 Apr (ordered in Feb as well), waited for almost 2 months. When the item did not arrived as per scheduled, the customer support can only gave me standard replies asking me to wait till 10 Jun. Even if I want to ask for refund, THEY TOTALLY IGNORED ME!

WISH.com is becoming from BAD TO WORST! It is really disgusting the way they do business now. I used to frequently buy things via WISH.com but NOT ANYMORE,,

Date of experience: April 27, 2020
Wish C. Wish Rep
over a year old

Hi Tan. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Pennsylvania
1 review
0 helpful votes
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Will shop again
August 22, 2018

Easy and great app to use we'll continue to shop with wish, all packages get shipped in a timely fashion

Date of experience: August 20, 2018

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778