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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

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Indiana
1 review
0 helpful votes
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Excellent shopping experience.
January 12, 2018

As a strong wish shopper i love it. There is always something im looking for, something i want, and even something i never knew i wanted lol. I really enjoy it.

Date of experience: January 12, 2018
Missouri
2 reviews
0 helpful votes
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Addicting
January 12, 2018

I just can't stop shopping here. When I see the process from the stores around here and then check Wish, there is no competition. Wish wins every time. I recommend this site every day at least to one person.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Great
January 12, 2018

Excelent place to shop, I recommend this app is very nice and friendly to shop, you can find everything about home for your car, for you friends, for your family, this app is also

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Excellent
January 12, 2018

I love everything that I ever ordered from wish
I'm going to continue to order from wish because it's a great site with reasonable prices

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Better quality EVERY TIME!
January 14, 2018

I have gotten so many great products from wish and your refund program is so good that I'm not willing to walk away just yet. However, I have had so many disappointments that I have cut way back on my buying. The size is wrong so much of the time. I donate more clothing to the woman's shelter than I keep. I know my measurements and I use the appropriate guide each time and I still seem to get the wrong size 50% of the time. Sizing should be a bit more uniform between sellers. The other thing I am noticing is "knock-off" merchandise. The picture shows one thing and you get a home made version. Sometimes they're actually pretty good but others... well... I could do better myself and if I could do better myself then...

All-in-all I am pleased more often then I am not.

Date of experience: January 12, 2018
Arizona
1 review
0 helpful votes
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Wish is one of my go to apps!
January 12, 2018

I have been so impressed with wish. I have been satisfied with every purchase and I have used the app a lot! I have a large family, a total of 7! And we're on a budget! I love that I can find quality products and save tons of money using Wish $$$!

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Simple nice fast
January 12, 2018

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Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Great customer
January 12, 2018

I made many order, all in times and what i want, very satisfied, i like the choise of item, very good like the time of the delivered, in the right time, i recommand this site at many people at my job

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Mostly satisfied
January 12, 2018

I have been happy with most of the things that I have ordered. But I have 2 pair of boots here that are defective. I haven't had time to send them back. The top of the boots opening is not even wide enough for a child to get their leg down in it. And I bought one pair as gift for my sister.

Date of experience: January 12, 2018
Oklahoma
1 review
0 helpful votes
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Easy to use and good products
January 12, 2018

I always find what I'm looking for and its easy to find what you need. The prices are good as well! There are a variety of products that I would use and give as presents. I am planning a wedding and have ordered several things for that as well!

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Bicycle mirrors
January 14, 2018

The products are okay it's just said it takes way too long to get them I would rather pay a little more and get them faster a month month-and-a-half is excessive to wait for something

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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Bull$#*!
January 14, 2018

Awful CS, store refused to issue refund for very damage goods. Poor sevice. Pieces of suit. Happy merchandise. Poor quality

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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This is my favorite app
January 12, 2018

Love everything about this store. Great service. Great stuff. I have bought a lot of things as gifts and for myself. Clothes to electronics. It's all good.

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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No one would help me with a fraudulent charge. Wasnt even mailed to my home but yet wish and customer service let it happen.

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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Still have yet to receive my item.
January 14, 2018

I still have yet to receive my item when I first ordered. It said between January 6-8. I checked the status again yesterday and it says by the 16th. Very unhappy with how long it has taken.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Belle façon de magasiner
January 12, 2018

De bons produits et le choix est bon. La facilité et les renseignements pour les produits sont corrects.

Date of experience: January 12, 2018
Maine
1 review
0 helpful votes
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Sometimes you get what you want
January 14, 2018

You don't always get what you order but they are very good with refunding your money when you don't get your items

Date of experience: January 12, 2018
Illinois
1 review
0 helpful votes
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Horrible experience
January 14, 2018

Ive ordered a few items off of wish that I never received... and was not able to be reimbursed for the money spent. Ill never use wish again nor will I refer any one to buy from the site

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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I ordered many things from Wish. Many things in the last three months were for Christmas... but everything was mailed in bags and smashed. Boxes were destroyed... nothing was suitable to give as a gift... I was very angry. I ordered several types of feathers... no supports in the mailing bag and the ribbing of the feathers were bent. Can not use them... again angry

Date of experience: January 12, 2018
Illinois
1 review
1 helpful vote
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Great app
January 12, 2018

I really love wish. I've ordered a lot off of there site and was pretty satisfied with most of the things I've ordered. Some of the products are not what there supposed to be but if there's something that you didn't like or something wrong with an order they are always willing to refund you your money.

Date of experience: January 12, 2018