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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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As a strong wish shopper i love it. There is always something im looking for, something i want, and even something i never knew i wanted lol. I really enjoy it.
I just can't stop shopping here. When I see the process from the stores around here and then check Wish, there is no competition. Wish wins every time. I recommend this site every day at least to one person.
Excelent place to shop, I recommend this app is very nice and friendly to shop, you can find everything about home for your car, for you friends, for your family, this app is also
I have gotten so many great products from wish and your refund program is so good that I'm not willing to walk away just yet. However, I have had so many disappointments that I have cut way back on my buying. The size is wrong so much of the time. I donate more clothing to the woman's shelter than I keep. I know my measurements and I use the appropriate guide each time and I still seem to get the wrong size 50% of the time. Sizing should be a bit more uniform between sellers. The other thing I am noticing is "knock-off" merchandise. The picture shows one thing and you get a home made version. Sometimes they're actually pretty good but others... well... I could do better myself and if I could do better myself then...
All-in-all I am pleased more often then I am not.
I have been so impressed with wish. I have been satisfied with every purchase and I have used the app a lot! I have a large family, a total of 7! And we're on a budget! I love that I can find quality products and save tons of money using Wish $$$!
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I made many order, all in times and what i want, very satisfied, i like the choise of item, very good like the time of the delivered, in the right time, i recommand this site at many people at my job
I have been happy with most of the things that I have ordered. But I have 2 pair of boots here that are defective. I haven't had time to send them back. The top of the boots opening is not even wide enough for a child to get their leg down in it. And I bought one pair as gift for my sister.
I always find what I'm looking for and its easy to find what you need. The prices are good as well! There are a variety of products that I would use and give as presents. I am planning a wedding and have ordered several things for that as well!
The products are okay it's just said it takes way too long to get them I would rather pay a little more and get them faster a month month-and-a-half is excessive to wait for something
Love everything about this store. Great service. Great stuff. I have bought a lot of things as gifts and for myself. Clothes to electronics. It's all good.
No one would help me with a fraudulent charge. Wasnt even mailed to my home but yet wish and customer service let it happen.
I still have yet to receive my item when I first ordered. It said between January 6-8. I checked the status again yesterday and it says by the 16th. Very unhappy with how long it has taken.
De bons produits et le choix est bon. La facilité et les renseignements pour les produits sont corrects.
You don't always get what you order but they are very good with refunding your money when you don't get your items
Ive ordered a few items off of wish that I never received... and was not able to be reimbursed for the money spent. Ill never use wish again nor will I refer any one to buy from the site
I ordered many things from Wish. Many things in the last three months were for Christmas... but everything was mailed in bags and smashed. Boxes were destroyed... nothing was suitable to give as a gift... I was very angry. I ordered several types of feathers... no supports in the mailing bag and the ribbing of the feathers were bent. Can not use them... again angry
I really love wish. I've ordered a lot off of there site and was pretty satisfied with most of the things I've ordered. Some of the products are not what there supposed to be but if there's something that you didn't like or something wrong with an order they are always willing to refund you your money.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.