Some products & deliveries are good but some others are awful, especially with clothes. I ordered 2 baby outfits, that never arrived. Contacted Wish 6 weeks later, they cannot do anything because i should have contacted them less than a month after goods being sent. As it is the approximate delivery time span, this is totally unfair.
I tried for 3 weeks to get a refund and it never happened! Terrible Customer Service! Just AWFUL! Please do not give them your credit card number when setting up an account. It will be charged! This company is the worst I have ever dealt with, by far.
We place an order every month. Sometimes up to 200.Its cheap same stuff over here but l say about 50% cheaper.or more stuff you could not afford you can here.My number one store... it is like it cuts out the middle man.
My experience with wish.com (via their phone app), has so far been excellent. All items have arrived, one didn't last very long but it only cost me £2 so I'm not too bothered. A more expensive item was faulty on arrival, I contacted customer services and within an hour I had received a full refund and the return address was here in the UK! Definitely not a scam!
Same as all the other reviews. Do not give credit card numbers to this site. They draw you in with one or two successful orders then watch out! Fake orders on your account, huge delays on shipping from products you never ordered. No customer service. Agree, Liars and Thieves. I cant believe this company is still able to operate.
Hi Pamela, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Its an easy to use online platform with so many sellers participating and very good post sales support. Would be great if it also includes some higher end, more quality products on a cheaper price. Overall, Im very satisfied with Wish.
This is a total fake site. Who make People fool. I waited for my product for 45 days. All the time I got reply its on the way. And after passing the delivery date, they shall we ship again or you want your money back. Never ever buy any thing from them.
I have purchased a number of items and have had no issues at all. Any questions are answered quickly. If you need your order ASAP, then don't order because it can take a while. Overall my experience with wish is good.
Was referred to Wish by a friend. Bought lots of great cheap stuff from different categories. FREE shipping! No problems with payment. Prompt email notification of receipts. Now I just have to wait for the package to arrive. Here's hoping products are good as described.
After reading thousands of negative reviews why would anyone buy anything from them. I did not, but someone stole my Venmo card number and used it on Wish. Wish emailed me garbage and won't return the money.
Hi Caly. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
False advertising re quality, and then no way to return / get in contact with customer service. Terrible experience, as per usual, when dealing with Chinese suppliers / a company that only cares about getting your money.
Hi Alexander. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I have ordered items since Jan 2018. The quality is as described the delivery has been fast.The diverse prices are always in reach.
I just wish that there was a way to order at your site pay in USA and send to different address like Mexico or Philippines.
Over a few years I have purchased items from Wish, always making sure nothing over $10 in case of problems. And up until now so far so good. I broke I own rule and ordered sneakers - wrong size - 6.5 instead of 8.5, useless. I reported this on their web site and received no response. I also could not find any reference to asking about a follow up update. I just found their 1-866 # on this site and called it. First it rang out, then I tried again. Amazing I guy answered, I told him why I was calling. The conversation went like this: "I need to return the shoes. He asked me how much I paid for them $19. He then said "You called the wrong number!" So I said "what do you mean"? Too late - he had hung up on me! Go figure.
If you want to receive your order before Christmas of 2022 go ahead.
I have purchased some stuff early May... It's Mid-June And the delivery keeps pushing back... now they are saying that stuff will be delivered by July 7th. Terrible. Will never ever buy again.
Hi Fernando. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I got 4 pairs of shoes here and love them. Few dresses. Can't wait for my bathing suits to arrive. Getting classic Nintendo with 400 games in it. It'll bring back childhood memories. Waiting on some tank tops too. They will be so nice for when I go away for the summer
Although most products arrive by their scheduled dates, a few items have arrived after stated arrival times. Some items like seeds could be labelled with planting instructions enclosed. So far, I enjoy saving money shopping on this site
It's cheap Chinese factory $#*!. Literally the same as stuff on taobao or their international reseller aliexpress but marked up way more.
Guys if you're going to pay for garbage you can get it way cheaper from the source.
I would ask that you consider buying something locally in a department store instead of shopping on Wish. Yes, I've gotten some good things from them; however, the bad far outweighs the good.
My experience has been that the dresses are too short or made where they won't fit someone who has hips. Leggings are too tight. Button holes are made/sewn wrong. Cheap material that rips easily. Swim wear is too small. Sizes on Wish are Chinese sizes - not Western sizes, so the clothes don't fit you right. Plus, it takes any where from 2 to 5 weeks to get to you depending on the vendor's shipping method: air vs sea. I've had 3 items lost before. Wish did give me my money back quickly, so I can't complain about that.
Anyway, it's best to buy locally - and check the labels on the clothes. If it says "Made in China" opt for something made elsewhere - preferably your home country. Contribute to your own economy and help build it up one purchase at a time.
I got most of my orders December 15 and still haven't gotten them February 16, wish is terrible, and 2 weeks after the due date they changed it to an extra week, please do not shop on here because it just seems like a big scam for money.
First and last purchase here! 6 1/2 weeks for delivery? Its underwear! Come on! I assume a Chinaman is bringing it by his personal boat that he is rowing across the Atlantic. App will be deleted if items ever are received. APP SUCKS!
Overview
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.