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    Zazzle

2024 SITEJABBER AWARD

Zazzle

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Overview

Zazzle has a rating of 4.5 stars from 10,706 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery, and business cards. Zazzle ranks 1st among Stationery sites.

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 94.8%
Positive
2,160
Neutral
56
Negative
62
View ratings trends
339
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How would you rate Zazzle?

Reviews (10,706)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (952) business cards (321) wedding invitations (331) delivery date (101) credit card (79) quality product (124) delivery time (57)
Thumbnail of user gamerisey
Michigan
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

This website allows you to do some amazing things with personalized cards. The 4 Star Rating is only because it can be a little complex, especially if you're not that familiar with using such a site. I'll definitely use Zazzle again. Awesome!

Reason I chose this business:

It allowed me to personalize a card for a vowel renewal

Date of experience: August 28, 2024

Thumbnail of user amberb1333
Minnesota
1 review
1 helpful vote
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September 9th, 2024
Verified purchase

This product is absolutely amazing! The finish is phenomenal! Everything was spelt right and I am so excited to send these out! I showed them to some family members and everyone has been impressed with it!

Date of experience: August 30, 2024

Thumbnail of user nicolem2818
Oregon
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

They came very fast and they are perfect… i never really thought i'd have to make something like this in my life, but they came out beautiful

Reason I chose this business:

Read reviews

Date of experience: October 9, 2024

Thumbnail of user carolineh646
Texas
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

I'd been working with a local print shop to have birthday party invitations printed. Then, after two weeks of slacking, finally told me that their printers can't work with my sized paper. Ugh...I was designing on dazzle at noon on a Wednesday, they delivered around 2:00 that Friday. I was able to address them all and drop them at the post office by 6. Plus, the quality was great, and looked even better than my original plan. I'll definitely come here first next time! Thanks so much!

Reason I chose this business:

Time and ease of design

Date of experience: August 27, 2024

Thumbnail of user dawnr936
California
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

My thank you cards for our vow renewal guests are fabulous! Not to mention that it was quick and easy to order them. They arrived before I had even returned from my trip and I am happy with how they turned out!

Reason I chose this business:

I have used Zazzle for my invitations and was not disappointed. Great selection and service!

Date of experience: August 27, 2024

Thumbnail of user mariag4562
California
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Fun to order personalized items! A lot of fonts, sizes and colors to choose from.

Reason I chose this business:

Returning customer

Date of experience: October 27, 2024

Thumbnail of user janetk1544
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The design and ordering process was really easy. I ordered 50 invites but need 7 more. I opted to create a few more myself since you have to order at least 25. They arrived VERY fast. I'll order more items in the future.

Reason I chose this business:

Recommended

Date of experience: August 28, 2024

Thumbnail of user donnab5986
Indiana
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Very pleased with the product and very user friendly website.

Reason I chose this business:

I've ordered from Zazzle in the past. I've always been very pleased.

Date of experience: October 30, 2024

Thumbnail of user bethb1130
Massachusetts
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The order process was simple and I received my order before the due date. I would order from you again

Date of experience: October 11, 2024

Thumbnail of user rhondam1086
Indiana
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

The flying pig plates and napkins were an instant success and exclaimed about over and over. Thanks!

Reason I chose this business:

Couldn't find what I wanted anywhere else.

Date of experience: October 11, 2024

Thumbnail of user autumnc178
Illinois
1 review
0 helpful votes
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November 8th, 2024
Verified purchase

Perfect and exactly as I ordered. Incredibly cute and super fast shipping

Date of experience: October 29, 2024

Thumbnail of user aprilf330
Texas
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It's a beautiful baptism invitation that I will be putting in my son's Baby book. Everyone commented on how nice it was.

Date of experience: October 11, 2024

Thumbnail of user torryanb
California
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The turn around time was excellent and the website was easy to navigate through. The business cards came out just as I design it. Great customer service. Have a future partner in the business industry. Thank you!

Reason I chose this business:

Excellent customer service and expeditious delivery time.

Date of experience: August 28, 2024

Thumbnail of user makin3
California
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Quick Delivery and product looks amazing! We love the print and affordable price!

Reason I chose this business:

Quick Turn around

Date of experience: October 27, 2024

Thumbnail of user lizo213
Illinois
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Product was exactly as described. Also, order arrived early. Very happy with the quality.

Date of experience: October 27, 2024

Thumbnail of user letitiad25
Illinois
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Such an easy experience! The poster came out beautifully! Creating the design was simple using the design tool. I was able to edit as many times and I wanted. The shipping got to me earlier than expected as well.

Reason I chose this business:

Used before to create a banner.

Date of experience: August 30, 2024

Thumbnail of user halih16
Texas
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

A little smaller than I thought they were going to be but the quality of the work makes up for it. I do wish the background on the ID was more prominent but they may be my error. Love them and they'll work perfectly.

Date of experience: August 27, 2024

Thumbnail of user lisam8935
Connecticut
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

I was charged 166 something and 155 something for 2 orders and PayPal paid you twice!

No help

Service

Date of experience: October 25, 2024

Thumbnail of user zazzles1
Zazzle S. – Zazzle Rep

Hi Lisa,

I'm really sorry to hear about the payment issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Thumbnail of user kerryb477
New Jersey
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

From start to finish the shower invitations I placed and ordered was an easy process. I was able to navigate the site and complete the order on my own. Was happy with Zazzle all around!

Reason I chose this business:

Loved the options of invitations!

Date of experience: September 17, 2024

Thumbnail of user conradm109
Nevada
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Zazzle has been "go-to," for business cards for my photography business. A plethora of templates and options allows me to customize each order to my specific needs. The cost and quick delivery are Always a breath of fresh air.

Date of experience: August 27, 2024

Thumbnail of user carols4098
Texas
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The ordering was easy. The chat even helped me to find the foam board option I was looking for Unfortunately, I was able to finally open the packaging tonight to check the board. While it appeared to be packaged well it is still damaged and unusable. The board is creased and slight bent. I am assuming it happened during transit. I've taken pictures of both the outside of the box (slightly dented) and the foam board itself (too creased & damaged to use). I'm pretty disappointed. I am in the process of trying to contact customer service but I can't get my password reset. To make a return.

Reason I chose this business:

I’ve used zazzle before for a friends shower invitations.

Date of experience: August 28, 2024

Thumbnail of user sadieb96
New York
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

The card layout was easy to personalize and edit. I loved that I could see a preview of what the card would look like as I was editing it. It came quicker than expected and was perfect for what I was looking for!

Date of experience: August 28, 2024

Thumbnail of user brookem444
Massachusetts
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

Came out so well! Just what I wanted and just as described! Shipping was spot on as well, paid for Zip shipping (which was very expensive, but needed the invites ASAP) and they came on the exact date that was estimated!

Date of experience: August 27, 2024

Thumbnail of user karenl5499
Ohio
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Wonderful! The ordering process was easy and the delivery time was short

Reason I chose this business:

Quality of product is great

Date of experience: October 22, 2024

Thumbnail of user carolineg391
Texas
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

There was a typo in the date (20 instead of 2024). I know it was probably my mistake but I feel like someone should have contacted me to verify or use common sense to know I'm not planning an event for 2000 or 2020.

Date of experience: August 17, 2024

Sitejabber for Business

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.

Business History

Zazzle has been in business since 2005.

Company Representative

Thumbnail of user zazzles1
Zazzle S.
Zazzle Support
Typically responds within 4 days
Zazzle Support is here to assist you!

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