• jClub.com

jClub.com

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Overview

jClub.com has a rating of 3.5 stars from 7,428 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality, and great prices. jClub.com ranks 3rd among Daily Deals sites.

  • Service
    228
  • Value
    233
  • Shipping
    235
  • Returns
    106
  • Quality
    231
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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How would you rate jClub.com?
Top Positive Review

“Always the best place to shop”

RR R.
5/10/16

Choxi (formerly NoMoreRack) has awesome customer service. I had a problem, once, with my local post office, and they handled it for me. That goes above and beyond. The products are well priced. Sometimes not quite what I expected, but always as stated on their site.

Top Critical Review

“Amazon”

cheryl s.
3/17/24

Has some amazing daily deals.I check them every few days.If you cant find an item anywhere be sure and check Amazon.Has a variety of choices and pricing.

Reviews (7,428)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (754) quality products (104) shopping experience (121) credit card (72) store credit (35) post office (18)
Thumbnail of user cheryls2261
New York
1 review
0 helpful votes
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March 17th, 2024

Has some amazing daily deals.I check them every few days.If you cant find an item anywhere be sure and check Amazon.Has a variety of choices and pricing.

Tip for consumers:
very good layout.Easy to navigate.

Products used:
Shoes,pet items,boots

Service
Value
Shipping
Quality
Thumbnail of user balas5
Texas
1 review
3 helpful votes
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December 7th, 2018

Waste of money did not ever work for few days. Does not plug into the car charging socket correctly, the on light never comes on, and there is no power supply coming out. It looks like a cheap product that doesn't work.

Thumbnail of user yvettel72
Florida
1 review
9 helpful votes
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December 7th, 2020

Many months of brush off and run around... only to find the website doesn't work and their email no longer works and they stole my money from me. So much for trying to be nice a patient with them. Thieves and liars.

Thumbnail of user tiffanym28
New York
1 review
0 helpful votes
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August 22nd, 2015
Verified purchase

Choxi has wonderful deals, but the fulfillment process can be sort of draining. Sometimes your stuff will come quick, other times it'll take forever to come, and just pray that you don't end up in boat like mine where the item doesn't come at all. I keep giving them a shot though. I may be asking for it, but so far they haven't been a TOTAL blow.

Thumbnail of user mariev6
Ohio
1 review
0 helpful votes
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August 22nd, 2015
Verified purchase

I have ordered a lot from Choxi, and love most of what I've gotten. Just some problems with sizing, like a large isn't much bigger than a medium. Mostly everything is fine, fast shipped, good customer service.

Thumbnail of user nancyd51
Massachusetts
1 review
0 helpful votes
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September 20th, 2015
Verified purchase

I purchased three items. Two showed up quickly but the third showed delivered to a city other than mine. I contacted customer service and it was taken care of immediately. Really boosted my confidence in this company. Be back shopping soon.

Thumbnail of user caveate1
Illinois
1 review
0 helpful votes
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March 5th, 2016
Verified purchase

Wireless mouse worked for only 24 hrs. And then stopped functioning, resorted to a wired version purchased elsewhere, and yes I tried new batteries

Supplier took 2 weeks+ to decide whether Bell & Howell pest control devices were being shipped or available. Choxi Zen desk intervened to fulfill order?

Thumbnail of user rrr10
Georgia
1 review
0 helpful votes
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May 10th, 2016
Verified purchase

Choxi (formerly NoMoreRack) has awesome customer service. I had a problem, once, with my local post office, and they handled it for me. That goes above and beyond.

The products are well priced. Sometimes not quite what I expected, but always as stated on their site.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marykaye2
North Carolina
1 review
0 helpful votes
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February 10th, 2016
Verified purchase

Accidentally ordered two sets of towels. Very disappointed when both were sent in the wrong color. Since I really needed them, I "sucked it up", keeping one set and changing my decor, but then had the hassle of returning the second box to the PO. Hopefully will not be charged for shipping on this return.

Thumbnail of user gloriaw23
New York
3 reviews
5 helpful votes
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September 2nd, 2016

Ordered a mattress pad last spring. Months went by and finally called and customer service to find out where my order was. Oh, I'm told it is no longer available from this vendor. How about an email folks! Gave me a credit which I used for a facial cleanser... it's going on six weeks and still no delivery. They also try to lure you in wth huge "credits", but it is only good with certain suppliers and never for the full amount.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vincentc44
New Jersey
1 review
0 helpful votes
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November 1st, 2015
Verified purchase

I have been purchasing items from choxi.com for a long time now and so far,
The experience has been above average in all areas. Customer Service, prices, delivery methods are outstanding.
I highly recommend this online website to others.

Thumbnail of user dorothyf18
Arkansas
1 review
0 helpful votes
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March 7th, 2016

Mission statement a lie. "We aim to under promise and over deliver 10-14 days. Customer service a joke."Will respond 24-48 hrs." Always after to speaking with agent. "72 hrs for escalation process" One month later no product! Free or $2 shipping hassle make u go into a retail store.

Thumbnail of user geniek3
Florida
2 reviews
2 helpful votes
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December 25th, 2018

Even though my item came slightly damaged Evita took care of it immediately. Answered my e-mail promptly. Service, to me is most important when ordering online. I will by again from jclub. Give it a try.

Thumbnail of user christied11
Missouri
4 reviews
0 helpful votes
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February 10th, 2016
Verified purchase

Doesn't it seem like nothing's easy any more. Shopping at Choxi had been a dream. I had ordered several items for Christmas and only one little bump in the road that was resolved quickly. Great deals, good service.

Thumbnail of user rickm102
Arkansas
1 review
0 helpful votes
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July 28th, 2016
Verified purchase

I love shopping this site on those occasions where I'm looking for something 'out of the ordinary'. Choxi provides quality deals and superb support. If you don't shop here now, you're a fool! Get with it and take a look.

Thumbnail of user judithk11
California
1 review
0 helpful votes
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January 27th, 2016
Verified purchase

I had no problem ordering for a second time and will be again in the future. Both of my shopping experiences were very easy and smooth transactions. Shipping takes no longer than any place else.
I'm pleased.

Thumbnail of user davidg209
Michigan
1 review
0 helpful votes
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December 13th, 2015
Verified purchase

I have purchased several Christmas presents from Choxi this year and they all appear to be of good quality, were priced fairly, and shipped in a timely manner. Most shipping was free but even when paying for shipping it is capped at $2.00.

Thumbnail of user tracyr16
Oregon
1 review
0 helpful votes
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August 26th, 2015
Verified purchase

I do a lot of shopping with Nomorerack now known as Choxi, and they have always given me excellent merchandise at great prices plus the customer service is top notch. They aim to please that's for sure. Way to go Choxi, keep up the good work!

Thumbnail of user mitziw
Montana
1 review
0 helpful votes
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August 23rd, 2015
Verified purchase

I started shopping at Choxi just last year (when it was nomorerack), and I've been hooked on great deals since. Love the range of products, discounts, and low shipping. Never had any problem with my order. I find something I like every time I visit the site, which is quite often.

Thumbnail of user lucyd14
North Carolina
1 review
0 helpful votes
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August 22nd, 2015
Verified purchase

Amazing choices at the best prices I've found. It pays to research so you know when you have found an excellent deal on quality items. I'm never disappointed with any purchase and shopping the site is super easy! Love CHOXI

Service
Value
Shipping
Quality
Thumbnail of user josiet1
Arizona
2 reviews
0 helpful votes
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August 22nd, 2015
Verified purchase

I've ordered name-brand merchandise at less than discount or sale prices and have been very pleased with the merchandise and delivery time. I'm a frequent Choxi customer, ordering everything from electronics to household items
Thanks for the great deals!

Thumbnail of user nancyl76
Massachusetts
1 review
0 helpful votes
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December 4th, 2015
Verified purchase

Choxi has made my life so much easier. Just sitting and relaxing doing my shopping on-line. Beating the crowds and traffic especially at his time of year. The surprise $10 off Promo's are an added bonus. Highly commend this site.

Thumbnail of user olgar8
New York
2 reviews
0 helpful votes
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April 21st, 2016
Verified purchase

It is always a please to buy from choking, however the searching is very frustrating one can spend hours going through horrendous list that has no ending only to encounter the same items repeatedly throughout. Sometimes I just give up and don't buy anything.
You need to fix this bug.

Thumbnail of user randyn5
Michigan
1 review
0 helpful votes
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October 4th, 2015
Verified purchase

Only when opening and reading small print does it say, Does not perform well in metal building, over 45 miles from a tower, heavy wooded area, close to power lines. Lol. Every one of those explains to the tee what I'm dealing with. So I'm eating a piece of plastic w wire.

Thumbnail of user loisl25
Illinois
1 review
0 helpful votes
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December 30th, 2017

The three mystery dresses are good choices. I was surprised that they fit into my fashion trend. Every item from Jclub has been of high quality. I really love my sheets, duvet set, and the items for foot care.

Sitejabber for Business

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From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.

Company Representative

Thumbnail of user adamh87
Irving O.
Director Of Customer Service & Call Quality

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