JJ's House

This was my first time buying from JJ's and it certainly did not disappoint! We're very satisfied with our dresses. We'll definitely be buying again.

I think JJs offers a quality product and certainly lots of choices-if you're built like a tall, skinny model. All the products i tried were quality but could be better. For instance, not everyone has someone to help them dress; why not side zippers?

I purchased a dress for a wedding and it took close to three weeks to receive. Once I received the shipment the box was opened, crushed and the inner plastic that the dress was in was also opened and exposed. There was no return label or receipt. I notified JJ House immediately, providing pictures etc.
They do NOT stand behind any conditions in receipt of purchase and shipment.
They make it a terrible experience and still not refunding me or sending me a return label upon multiple requests.

Both dresses were amazing. Great quality and material.

Dress is made very good I loved the dress but it was too big so I had to return

I have never been disappointed in anything that I have ordered from JJ's House. Look at their size chart. They are true size to their chart..

Shipment was on proper timing. Outfit was almost true to size, body was perfect except shoulders were a little big so had to be altered for me. Length was also long for me and had to be altered as well. Really loved outfit. Very happy overall

I purchased beautiful final sale dresses at jj house always had a wonderful shopping experience excellent customer service. I have been a customer for several years and would highly recommend jj house to my friends and family.

Declared value invoice was $18. Dress cost $180. Resulted in $200 customs fine I had to pay to get dress released from customs. Absolutely no reply from JJsHouse for 3 days on this. Either major fraud or honest mistake?
EDIT: JJsHouse replied on my mail and promised to refund penalty.

I love this pant set. The color is a true Taupe color with a sleeveless lace top, a sheer jacket with lace and pants.
This will be perfect to wear with gold or silver shoes and accessories.
The fabric is a good weight and will be comfortable to wear. Can't wait till my next cruise to take it with me.
JJ'S keep up the good work. This was on a special but makes it even more special.

I tried on a few dresses a couple of times and getting them was quick and easy. The quality of all of them were excellent and returning them was just as easy. I found the perfect dress for my son's wedding in march2025 and even told the mother of the bride and she will be trying some on herself. Very pleased with JJ's!

Una tienda en línea confiable, todo llega bien y rápido.

I am very satisfied with the service and product
They deliver what is advertised

I was so nervous to shop, let alone purchase online from JJ's. I couldn't imagine the kind of beautiful quality dresses that they make! This will be the 3rd dress that I have purchased from them and I have never been disappointed. The try before you buy is a great option and so easy to use. The styles, the materials the quality of the dresses is amazing.

Other than being a bit long, it is a beautiful dress and the floral embroidery is incredible!

I ordered 3 try-on dresses for a wedding coming up in September, just to see how different styles would fit. JJs try-on program is perfect. They send them out quick, you try them on, and send them back within 7days. Some of the best money you can spend when looking for something special. Thank you, JJs

Beautiful dress! I will be wearing it for my engagement photoshoot. It fits perfectly, it's very light, the colour is beautiful just like the picture and quality is amazing. Length is a bit long even with heels so will have to shorten it a bit but that's because I'm petit. I really recommend this dress, you won't be disappointed. It arrived in 5 days! It also has pockets (Bonus!)

Need to exchange for a different size but can't contact company without order number which I deleted. They retrieved my data and are working with me. Dress quality is great and I'm excited about it. Next time I'd use the try on at home option since there is no paperwork included in a standard order.

Hong kong company delivered items 1 month later despite us paying shipping fees, then they were useless as our wedding had past. Endless online chats with representatives to get our return label and lost our money in shipping charges. Avoid at all costs!

If I could leave 0* then I would. Honestly, just avoid this company at all costs. They promise to ship their bridesmaids dresses within 24 hours - when they don't! They promised me (in live chat and on the item listing) they would arrive on the Wednesday, as I had paid for expedited shipping, when they didn't arrive until the Saturday. Getting them to issue me with a returns label was almost impossible - their customer service are literally the stupidest people I've ever come across, and have no brain cells at all between them. Now they've finally refunded me and charged me £3 for the Royal Mail returns label then seemingly another £33.63 to return them to Hong Kong. Absolute scum of the earth.

My experience with this site was wonderful. I found a wedding dress on jjshouse that I liked better than anything else I had seen in real life, and after agonizing for several months, I finally ordered it with custom tailoring. I'm so glad I did, it turned out absolutely beautiful. However, I have to add - the dress I wanted was a very simple, just ivory chiffon with no lace, beading, or frills. I also don't think it required a lot of tailoring as I am fairly skinny and average height. I was expecting it to take at least a month and the package arrived in ten days with barely a wrinkle in the dress! They also gave me a $30 credit after I wrote a review, which was awesome. Overall my experience was superb, but I did keep things very simple.

Horrible products & customer service is even worse. I ordered 2 pairs of shoes from this company only to have them send me shoes with glue all over the heels of both pairs of shoes and the soles coming up all over the place on both pairs. I also paid $20 extra for shipping that was not so speedy. Yet and still I only asked for a $20 refund which they did not agree to. Do not be fooled by the reviews on the site itself, I'm 99.9% sure they delete all bad reviews especially since after you submit one it says that they are monitored.

We placed a special order according to my 11 year olds measurements. The dress is very nice quality and fits great! We don't need the dress until September so I left a little bit of room ro grow. The dress arrived 1 week earlier than anticipated! I will order from this company again for myself!