AliExpress

I ordered some natural deodorant, and it is three inches long. The picture makes it look like a regular size bar of deodorant. There are no places to leave reviews. I see why. My essential oil air diffuser is way smaller than the picture makes it seem and there is no mist coming out, not to mention the "flame light" is just an orange glow, no flame.

After the order they claimed it was delivered but the picture was in a different state. Then they said I had to pay additional 300% more to get the item

There is no customer service just a useless "bot". Twice I have received products that have not worked and both times a refund was refused because of "insufficient evidence" although I confirmed in both cases the other products in the order worked perfectly. It seems you are supposed to prove something doesn't work the same way you're supposed to prove you never received the product. While this may not have been a lot of money "stolen" on principle I will now only order from websites like "Wish" and "Temu" who actually appear to look after their customers.

I bought 5 shirts and received 1 shirt. I paid thru PayPal so I have proof. I advised PayPal to take them off as customers. Order# **************. This should very easy to resolve since I paid thru PayPal.
Response was they are checking.This company is a Joke. If they were in the United States they would be shut down.

Two week delivery immediately became 3 month after receiving my money. Absolutely refused to correct it, cancel the order or give me muy money back

They did give me the run around with canned in english responses failing to address what I said. Supposedly by a live person. Delibertly wasted my tone trying to get it resolved, just kept me online waiting,

Dishonest as the day is long

Purchased an item through Ali Express which included Royal mail tracked postage. Tracking stated that item could not be delivered because the sender did not address the parcel correctly, no Road or house number on the parcel and Royal Mail are returning to sender. Send proof of this to Ali express and requested a refund but refused. I even appealed but said no refund. F***ing unbelievable. Because they are based in China, there is no recourse. My recommendation is DON'T USE THEM, complete charlatans

BEWARE OF THIRD PARTY SELLER SCAM! On ALIEXPRESS

I ordered 3 dresses from a 5* seller (BRIDAL 2 STORE) and received the message below for ALL three orders:

"PLEASE DONT IGNORE THIS MESSAGE AS BELOW （ we will refund 15$ as gift when you get the dress.） Due to my mistake, the logistics tracking number became invalid. We will fill in the correct tracking number again and let you receive it within 1-2 weeks. However, you need to click on confirm receipt to prevent the order from being closed, if you dont confirm, the order will be automatically closed, please do that if you still need."

I responded
"I cannot confirm receipt until I have physically received the dresses. I guess you'll have to close the order and refund my money as I WILL NOT confirm receipt of something I don't have in my possession"

The seller sent another message
"yes i know, so now i need your help. Please confirm receipt it,i just want to print new shipping label and send out and let you get the dress within 2 weeks, if you dont want anymore, you can ask refund in dispute. Thanks for your help dear.

To protect myself I will have to request a refund which was processed by AliEx CSR.

I cant imagine a seller demanding that the customer a confirm receipt for an item NOT even yet shipped.

I tried placing a complaint on https://www.reddit.com/r/Aliexpress/ but it was immediately deleted by the moderator. That tells me they are aware of the problem

Ordered a smartphone, turned out it would not work in the USA. Next ordered another smartphone, vendor sent used phone in new case. Learned an expensive lesson, avoid Aliexpress and their Chinese vendors.

I placed an order for a few items, but they arrived in the wrong sizes, wrong colors, and of poor quality. When I tried to initiate a return, I didn't receive any response, return label, or refund. They closed my complaints, and the requests vanished. Additionally, I've noticed some unauthorized charges on my credit card that I didn't make. The packages came with a sender address in China and I have no return address. I asked them many times to give me a return address to at least pay for return items from my own pocket but they never provided any address to me. A you see in one of the attached photos, all of my requests for return disappeared and just one is left. I requested for 4 items return and they are vanishing one by one. I am sure this one will vanish by tomorrow too. This is a real scam.

Ordered a shower head. It was never delivered. AliEpress refuses to give credit for the non-delivery. No phone number is answered, all correspondence by email. Recommend avoiding and go with trustworthy and honorable delivery companies. Do not trust AliExpress!

Aliexpress is a well-known e-commerce platform for scammers running their businesses in China and targeting buyers outside of China. First time purchase, blatant bait and switch even after multiple confirmation messages with photos, videos etc. Absolutely no help from Aliexpress customer service even with "Free Returns", "Buyers Protection". All these are non-existing "guarantees" by Aliexpress as customer service and dispute just go round and round with same repeated requests for proof that were already provided many times. Unfortunately, this company is basically making revenue from all these scams and should be on everyone's blacklist. Just look at the reviews online, avoid at all cost.

AliExpress notified us with a picture stating that our package had been delivered to our correct address, even though we never received it. As it turned out, the package had been delivered by FedEx to an unknown address in San Francisco, about 700 miles north of us. When we chatted with AliExpress, they abruptly transferred us to howly.com, where we were offered additional help for $47, which we declined.

Using the FedEx tracking number, we attempted to get more information, but their system rejected our request because it did not recognize our address—despite AliExpress having the correct address when they notified us of the delivery.

Fortunately, we were eventually able to have our bank reverse the credit card charge.

AliExpress/Innovative Technology Store S24 Garbage,
I bought a S24, reviews was fair, oups no 5G network, no GPS, my client/worker dosen' t receive my text messages, pîcture are not clear, to return it 192$ & over that, they AliExpress remove my review?
I send information to the seller, did not replied, i opened a dispuste they close it, i made an appeal, smash the phone to prove i dont keep it & they close the case.

I tried to buy on AliExpress, because I can not find a product on amazon. I get a notice from them that mu order delivered by FedEx, but I do not see it. I noticed them that I did not receive it. They asked me look around and ask my neighbors. I did it, but nobody saw it. I requested a refund, but they showed me that they sent to FedEx so they can not return my money. I asked AliExpress to solve a problem. They suggested: NO REFUND

This question is to Customers ONLY!
Is anyone having major delays &/ no-shows with UT ########TW AliExpress' Tracking numbers?
I'm in Barbados

The 30- 50 day Delivery period has passed. All 3 of my packages state that they are "In my Country Region,since 5Aug, 2024 but are indeed NOT.

I came across a few reviews that are having/ had the same issues. Anyone else? State your Country, please.

This app is not recommended for purchasing any item over 50 euro. It is full of scammers and are protected by AliExpress. You can see in the pictures the seller does not have the item and still AliExpress supports its Chinese scammers and now i have to wait 42 days for order to be cancelled. Aliexpress has a default setting of refund as a bonus. Never ever take that or you will curse yourself because you will become there hostage and there is nothing that you can do. You have to do shopping or get scammed. Amazon and other platform are far better than aliexpress.

No delivery, and they ask customers to submit documents as evidence for no delivery. If you receive nothing, how to prove it?
How ridiculous is it?
Refund my money asap!
Zero star please

Horrible experience. Ordered a 12lbs piece of lawn equipment. Got shipment notification and a FedEx tracking number. Unfortunately the tracking number was stolen and not for my shipment. The proof of delivery of this package had a picture of a book labeled at 1 lbs and not at my house. Remember, I ordered a 12 lbs object. Ali keeps using this as a reason not to refund me.

Fedex tracking: **************

I bought a revolving car seat from AliExpress during Amazon Days. I was directed to this site as having a lower purchase price. I ordered. For a week they sent me notifications that I didn't pay. I sent them my PayPal receipt as proof. Then they said they sent it and it was delivered. I was home all day and did not receive a delivery. I asked for a refund and they said they would send it again. They said it would be delivered 7/25/24. Still no delivery. Then there was an issue at the warehouse and to be patient. Still no delivery as of 8/5/24. SCAM

I paid for expedited shipping but it still took forever to get here. When my shirt finally arrived, it wasn't the right color and didn't match the description at all. I tried reaching out to the seller but I didn't get much help.