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Banggood has a rating of 1.9 stars from 3,247 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Banggood most frequently mention customer service, tracking number and credit card. Banggood ranks 802nd among Electronics sites.
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Shipping is a bit slow but at least i got the order!
Shipping is a bit slow but at least i got the order!
One item - a 'phone screen protector has not been delivered but with all the orders that I have placed thats acceptable
All seemed smooth and straight forward with searching for product
All seemed smooth and straight forward with searching for product
I was disappointed with the amount of time it took, but I can't fault anyone for that considering COVID etc. I was really happy with the tools and had good feedback from seller. Will buy from them again.
Easy to navigate site and unique products. Will purchase things from them in future
Quick transaction. Good price. Delivery time, to be seen.
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
Quick transaction. Good price. Delivery time, to be seen.
Meg kaptam, nagyon örülök, picit csúszott a karácsony miatt, érthető.
Még nem kaptam meg az 1 honapja rendelt árut.
Always like shopping here good service great price got here very fast indeed
Always like shopping here good service
Sure would be nice if they put the idems in another box so when u give them as Christmas gifts ur son dont see it when the carrier drops it off. And the box was damaged when it arrived... learn how to package an item. Thank u
Great. Quick and quite great service. Fast delivery. The item was very well received by my son. Was my first order so I am very impressed! Easy checkout. Fre delivery is great. Just hope I don't get stung on customs charge!
Great. Quick and quite easy checkout. Fre delivery is great. Just hope I don't get stung on customs charge!
The packet I received was spoiled. Fortunately, its content was preserved
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Ottima app con tanti prodotti ad un prezzo onesto.
1. A fairly modern choice.
2. Adequate prices.
3. Excellent service that takes into account all the wishes of customers.
It's alright but the delivery was a pain this was probably due to recent events in the uk but the fact that i had next to 0 information on when it landed or in transit was a pain also one of the products that i received is illegal under uk law the craft knife that i bought can lock this is illegal to own a craft knife can not lock in the uk
Mind a vásárlás menete, mind a termék kiszállítása nagyon egyszerűen ment. Azt kaptam amit vártam. A billentyűzet jó minőségű.
I send about 3 emails until the customer service got back.
I guess is slow due the covid 19 but the issue was resolved.
Effortless and no problems, even faster
When using PayPal. Postage with other orders has been fairly quick in arriving
Effortless and no problems, even faster
When using PayPal. Postage with other orders has been fairly quick in arriving
First time went amazing. Kept me informed all the way, and delivery very quick.
The product came In a reasonable amount of time was easy to assemble. The only thing I can say as there were absolutely no instructions what so ever as how to What the USB voltage required was and how to turn it on and off. Had to figure it out on my own
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
So far so good w/ordering. Lets see how the product is...
Great web shop, good products, large amount of products. Relativity good prices.
Great web shop, good products, large amount of products. Relativity good prices.
Answer: There customer service is horrible.
Answer: Best thing you can do with Banggood is AVOID THEM LIKE THE PLAUGE
Answer: Dear Efren R, all most products are made in China. Banggood is aimed at choosing the best supplier and product for customer from all over the world. Welcome to place an order. Thank you so much!
Answer: I've ordered over 20 items from Banggood and only had problems with two, in both cases their customers services sent me a replacement promptly. I had to send them a picture and short video of the problem. I wasn't asked to return the faulty item. One one occaision I was sent a discount voucher as well to compensate me for the inconvenience. A measure of how good a company is, is how well they deal with problems, so far customer service has been first class. Terry
Answer: Don't take their timing to being the truth. They take more time than they are suppose to. You keep trying to contact them, and they seem not to care or take what you say to their consideration. I'm sorry, but this site is horrible. I hate it and will never ordering anything off here again. I learned my lesson.
Answer: I have to say, I agree with John S. They will ask you to send the item back, after making you send them pics and video etc. but I very much doubt you will get any refund or replacement. They agreed to give me a refund on items that were not delivered but to date, I have not received the refund so I have now given up and I also tell everyone I can not to deal with these crooks. I would imagine that the cost of sending the goods back to China will outweigh the value of the goods. If I were you, I would cut my losses and not buy from them again. You can see from most of the reviews left by others that you will most likely be wasting your time and effort. They don't even bother replying to your emails and when you contact their online chat, they tell you that they haven't received your emails. This has to be the worst company I've ever had the misfortune of dealing with.
Answer: My shipments took 3 months to New Mexico, and they lose tracking ability after a certain point. It took 3 weeks just to get it to the Chinese customs office. All items broke down within weeks, and one caught fire.
Answer: Don't worry Dean, Katherine from Banggood will probably make a comment along the lines of "Sorry for your unhappy experience at Banggood." My experience with them was such a hassle, I don't know what the quality of their products is like though because my orders were still processing weeks later even though they had been paid for. Out of stock they finally told me when in reality it was a discontinued line and they were still advertising them and still taking the payments for them. Untrustworthy and rude was my experience. Good luck with getting any satisfaction from them.
Answer: I find that very dubious, it has never happened to me on any site. Personally, I would look elsewhere. It is not worth the risk.
Answer: Dear rodrigo m, we are very sorry to hear that your parcel didn't arrive. Could you please tell us your order number, so we can have a check?
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Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!