• BetterMe

BetterMe

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Overview

BetterMe has a rating of 4.7 stars from 13,353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and next day. BetterMe ranks 1st among Diet sites.

  • Service
    410
  • Value
    443
  • Shipping
    183
  • Quality
    374

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 96.5%
Positive
12,080
Neutral
211
Negative
232
104
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How would you rate BetterMe?
Top Positive Review

“Good, so far”

Ninni F.
8/2/24

I only started a few days ago, after 6 month on another platform where I also had a PT. Truth be told, I didn't expect much from the workouts but my muscles actually hurt 😂 I am curious to see if I'll get any results in 3 months, either way, I don't regret signing up so far!

Top Critical Review

“Be aware of T&C's”

Tanz L.
7/17/24

Their advertising was misleading and was designed to get you to sign up to a subscription. They started taking money out of my account and i contacted them. I had problems with their personal approach initially as the customer service team were rude and unhelpful but eventually after a lot of emails i got a full refund. They have said they are making changes to ensure other customers don't find themselves in my position but i have no way of ensuring they are true to their word. Just be aware of what you are signing up to.

Reviews (13,353)

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Reviews that mention popular keywords

work outs (1099) water intake (168) meal plans (288) customer service (72) credit card (39)
Thumbnail of user bada2
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I'm only on day 3 and can feel my pre-baby abs again! (From 7 years ago😂). LOVE these workouts! 15 minutes each so there is no "I don't have time" excuses! Just the right intensity! Loving the app so far!

Thumbnail of user serenaf47
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

I only started a few days ago, after 6 month on another platform where I also had a PT. Truth be told, I didn't expect much from the workouts but my muscles actually hurt 😂 I am curious to see if I'll get any results in 3 months, either way, I don't regret signing up so far!

Thumbnail of user gaylet130
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I like the exercises presented and appreciate the fact that both arms & legs are worked, but it is difficult to imagine weight loss or significant toning from this type of a workout. Then again, I'm only 5 days in!

Thumbnail of user zonkeg
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

My first routine. 15 seconds was not enough to change poses and learn the next routine. An extra 10 seconds when the routine is being explained and I practice before GO will help. I feel I lost over 5 seconds on each routine learning it while doing it. 15 seconds to stand up and reposition my mat then take a new pose then learn the routine is not enough as someone starting up. I'm certain it'll get better. But for now, the 12 minutes said to be the time I did is at the most 8 minutes.Otherwise, the routines are great. I can feel my muscles.

Thumbnail of user deeo186
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

It's only been a couple of days, but I'm loving this platform! I was surprised by all of the options offered in the app. You can pretty much track everything you'd like and there's even recipes! I can't wait to see results!

Thumbnail of user aprild517
April D.
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

After one week of level one my hip pain is reduced. I'm so happy! The instructor is easy to follow. Added bonus? No embarrassing large group classes. I'm always worried I'll do poses wrong. This solves all my problems

Value
Thumbnail of user leetas
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

So far just started with two videos and the videos make it easy.
Also the count down helps me to hold on just a little bit longer. However i do notice each trainer have their own speed. Some are moving faster and some slower. I'm Not clear if i should be going with their speed or not since im new to getting active again.

Thumbnail of user tanzl
1 review
0 helpful votes
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July 17th, 2024

Their advertising was misleading and was designed to get you to sign up to a subscription. They started taking money out of my account and i contacted them. I had problems with their personal approach initially as the customer service team were rude and unhelpful but eventually after a lot of emails i got a full refund. They have said they are making changes to ensure other customers don't find themselves in my position but i have no way of ensuring they are true to their word. Just be aware of what you are signing up to.

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Thumbnail of user kyliep84
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

When I first started you could tell off the get go I was pretty unfit. By day 3 I was opting to do more exercises. I love that you can pause and even retake the day's exercise. I'm personally not to good with doing it on time each day but I work around my kids. I love to do the exercises by night once my kids are in bed as it will stop me from snacking and keep me motivated to reach my goal. It's actually quite fun and I do feel the burn in places but I find it way better than trying to do and go to the gym. You're in your own home and the only judgement you get is from yourself. And in my case my kids if I do it through the day, didn't realise what drill sergeants they were :). I saw this a few months ago but kept making excuses, but all I can say is money well spent for once. I will reach my goal weight and most the exercises I will carry on doing on a daily basis.

Thumbnail of user carriet299
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

I hate to workout but as I get older (I'm 42 with knee replacement surgery) I realized that I need to do something but had no motivation. I am not able to Jump or kneel with the replacement surgery which makes things challenging. This app has all the correct exercises and others you can watch and follow. They are quick, fun, and it's easy to navigate through the site.

Thumbnail of user kirstenb176
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

Whether you're a beginner or someone who's been working out religiously for years this app covers it all! I'm slowly seeing results but I'm only on day 4. No workout has ever showed any sign of progress in 4 days before! I only gave 4 stars because it is a little pricey

Thumbnail of user katheg3
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

I love that this phenomenal fitness program is high quality, yet very efficient and effective. The concise workouts are perfect for busy people and with great impact! Love the introductory option to try it out!

Thumbnail of user chrism4686
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

This was my first workout so I've realized some of the shortcomings of my space that I will have to work on (slippery carpet causing yoga mat to slide).

I am recovering from some injuries that prevent me from running and jumping. I found the exercises very gentle but still difficult enough to feel like I had a workout.

My only criticism at this point is the amount of transition time from one exercise to the next. It could be a bit longer, especially the wall supported ones.

Other than that, I really enjoyed it. Thank you!

Thumbnail of user darrenc420
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

I'm at the very beginning stages, not quite a week in yet but from what I can see on the app, I'm more than happy.
There are so many different workouts, for whatever you want to achieve it's impressive & the instructions and accompanying videos are a game changer. Also being able to share it on your tv makes it a better experience.
Very happy so far & would certainly recommend to anyone who wants to get their body in shape.

Thumbnail of user luisan29
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I have had a great experience with the app. In just one week, it has helped me to keep myself accountable and mindful about food, drinking water, exercise, and fasting. The articles are also very helpful in getting you into a good mindset. I haven't had the chance to use the 1-1 coaching, but I plan to do it soon.
Even though I thought it was different (Meal prepping for a week or something similar), I got a lot of value with all the features, specially the calorie counting.

Thumbnail of user danielleh1066
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

Honestly didn't feel like I would get much out of it this soon bc the duration is so short and some exercises is push-ups are an easier version. From the knees but I am mildly sore and I do break a sweat soo. So far so good

Thumbnail of user janetc2003
1 review
0 helpful votes
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July 15th, 2024
Verified purchase

This is the most challenging, yet rewarding exercise routine that I've ever participated in. I'm having immediate results. I look forward to each new day because I have a new challenge. This workout is fire!🔥

Thumbnail of user mariap3190
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

1st week with BetterMe and it has been great! I really like how simple and guided the exercises are since I am not a gym person. I don't need any equipment, they kept the exercises short but efficient. I can have a 15 minute session but feel it the next day :) there are lots of meals ideas and you can keep track of water, steps, meals. My next step is to get the BetterMe band so I can add my steps and daily activities to the program. From what I have experienced, I would recommend.

Thumbnail of user aaronc1083
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

My health has slowly declined I've the last several months, and I've put on a good chunk of change in weight. And I'm now just starting to be active again. This low impact and simple workout routine and plan is working amazingly for me with getting me back into some form of shape!

Thumbnail of user evsp1
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I really feel the everyday work on my muscle, I love feeling active. It is such an easy app to follow and it offers so much more if you want to keep track of your daily water intake or calorías or even extra training. I'm loving it!

Thumbnail of user tannert51
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

I was looking for a change of pace during my marathon training. Not only does this app help out together a rounded workout but also helps with mobility and total fitness. I enjoy the stress it puts on the body without breaking it down under weights. It's whole body approach with Warm-up, working sets and cooldown gets the heart rate going while testing your body. I'm a big fan of the macro/calorie counter as well as it gives you a pre-set based on goals. The water tracker has been vital as well during my marathon training.

Thumbnail of user michellem5373
1 review
0 helpful votes
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July 16th, 2024
Verified purchase

The app has great workouts. The total body is a great mix of all body parts. The app does left & right sides which another app I use only has space for one side. Enjoying very much and looking forward to some results soon.

Thumbnail of user leahh397
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

The workouts are well planned, quick and simple. I enjoy the options for customizing what I do and don't want while I work out (music, instruction, etc). I also liked that it gave me extra exercises to chose from if I felt like I needed a little more.

Thumbnail of user teresaj776
1 review
0 helpful votes
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July 13th, 2024
Verified purchase

Great app that definitely helps with motivation as it provides alerts for exercise suitable for all. Walking exercise easy to fit in with your day and helps get you active.
Helps with conscious eating as you log all food and drink.
Only negative is that the app does not sync with Fitbit so steps are not accurate.
Also would be good to have more descriptors on food logging as often lots of options for same food but it is not clear how to differentiate and select the most accurate.

Thumbnail of user allisons724
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

So far I really enjoy the app. The daily workouts keep me motivated to at least finish that workout, even if I don't have the time or energy for additional ones that day. I love the ability to search for additional workouts, depending on where I want to focus on, as well as the calorie burn estimation with each. Plus the video demonstrations for each exercise are excellent, especially for beginners.

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From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 2 days

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