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    BetterMe

BetterMe

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Overview

BetterMe has a rating of 4.7 stars from 17,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and chair yoga. BetterMe ranks 1st among Diet sites.

  • Service
    434
  • Value
    478
  • Shipping
    198
  • Quality
    404

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 97.1%
Positive
14,843
Neutral
261
Negative
181
View ratings trends
106
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How would you rate BetterMe?
Top Positive Review

“Amazing sauce!”

Kyle M.
12/29/24

So I'm a Veteran of the Marine Corps so I have been in great shape in the past. I basically drifted away from my peak shape to the point that I'm 33 with total Dad bod, lol: totally out of shape. I know my ability to get back in shape but lack the discipline or the exercise plan to help ease me back into it. This app makes this so easy! You don't have to think about it, Better Me has got you! The pre screen categorized you well so to set you at a difficulty level that will work best on your workouts. I love the add ons it offers and it even has mental health help daily readings. It is a bit pricey in my opinion after the introductory rate, so I am not too sure I will renew. But the app is great!

Date of experience: 12/19/24
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Top Critical Review

“Exercise liight”

Willa K.
12/24/24

As previously mentioned, the first several sessions can not be considered chair yoga, just simple, very simple exercise. The sessions are ridiculously short. I expected a half hour session, not 13 minutes.

Date of experience: 12/14/24
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Reviews (17,338)

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Reviews that mention popular keywords

work outs (1396) water intake (206) meal plans (360) customer service (76) credit card (41)
Thumbnail of user sharmam8
California
1 review
0 helpful votes
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February 28th, 2024
Verified purchase

It wasn't very challenging. I wish I would have gotten a more advanced program. Is there a chance I can exchange it?

Date of experience: February 18, 2024

Thumbnail of user rikb33
Belgium
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase

Morning yoga is world Changing for me.
The other exercices are spot on and the food recipes are delicious and easy to do.

Date of experience: January 22, 2024

Thumbnail of user jenniferb5263
Oregon
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

I had a question/issue, and they responded very quickly. The workouts are perfect and I LOVE the reminders about drinking water!

Date of experience: January 25, 2024

Thumbnail of user martyb350
North Carolina
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Time friendly an convenient to my schedule an I would recommend to my friends

Date of experience: May 14, 2024

Thumbnail of user mnyangozithobe
South Africa
1 review
0 helpful votes
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October 13th, 2023

I did no subscription on the app yet they keep deducting money on my Apple Payevery week. Worst app ever

Date of experience: October 13, 2023

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello! Thank you for your feedback.

Please kindly note that each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand.

We have also reached you via email, kindly check your inbox.

Kind regards, team BetterMe

Thumbnail of user connyt1
South Africa
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

So far so good, it's my 3rd day tomorrow and am still enjoying the exercises. Looking forward to lore exercises and feeling healthy

Date of experience: January 18, 2024

Thumbnail of user debp269
Michigan
1 review
0 helpful votes
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January 26th, 2024
Verified purchase

So happy to have found this app. I have been needing to do something low impact as I am 64years old and this program is perfect.

Date of experience: January 26, 2024

Thumbnail of user nicolew2083
Wisconsin
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I love the short work outs I can do at work during a busy day.

Date of experience: May 13, 2024

Thumbnail of user leahr286
Alabama
1 review
0 helpful votes
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April 19th, 2024
Verified purchase

Like the exercise time - 15 min! Wish the log you food was easier as everything defaults to oz.

Date of experience: April 9, 2024

Thumbnail of user baileym256
Australia
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Great service gald I signed up love it so far I plan on staying subscribed

Date of experience: May 14, 2024

Thumbnail of user patriciaw3014
Canada
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

A different experience with chair yoga. Looking forward to the series.

Date of experience: May 14, 2024

Thumbnail of user chriss5184
Australia
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

So far been a great app with plenty of workouts, diet options and motivation.

Date of experience: May 14, 2024

Thumbnail of user debraa999
Indiana
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

It's going well, and looking forward in seeing my accomplishments

Date of experience: May 14, 2024

Thumbnail of user marinab224
Utah
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

The work outs are good. I wish they had longer reps in the videos.

Date of experience: May 6, 2024

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello, Marina. Thanks for the feedback, and thank you for choosing BetterMe! We're happy to see you like our workouts. If you need any advice on app usage, we are always here to help you. All you need is to reach us at care@betterme.world. Kind regards, Team BetterMe

Thumbnail of user micahc92
Australia
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

This has been a great app for personalized workouts.

Date of experience: May 14, 2024

Thumbnail of user maras160
Spain
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Pensé que no iba a ser para tanto pero llevo un tiempo si moverme, y sí es para tanto!

Date of experience: September 2, 2024

Thumbnail of user kimh2009
New York
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Great experience so far, I feel my health improving

Date of experience: May 14, 2024

Thumbnail of user nicolep666
Virginia
1 review
0 helpful votes
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February 3rd, 2021

I purchased this app at the beginning of January from an ad on Instagram & it said "purchase now for 1 month or your money back guaranteed $29.99." I purchased & downloaded the app which then it asked me if I wanted to add recipes, dietary, and a trainer etc. The extra charges were $9.99 and $6.99. ((total $46.97) As the week has gone by I was getting familiar with the app & how it worked. I signed into it on the 8th day & it asks me to pay again $39.99 special offer, but I just paid $29.99 for a month? On top of this I was charged again $9.99 & $6.99 for an app that doesn't work for me anymore because I cant access the plan I have chosen. I was charged a total of $63.95 for 8 days & for what... something that has not worked for me & did not live up to the subscription. I contacted Betterme and they replied with SELLING me more... I told them I was not interested in purchasing more, I wanted a refund. They then took over a week to reply back letting me know how to unsubscribe. I've already unsubscribed and did not ask HOW to I unsubscribe but again asked for my money back. They have NOT given me my refund. They can't respond back to my email letting them know I am not interested in their products and I simply want the my money back. Betterme,,-Katherine or Emily, can you please answer your emails and refund me my money. This is ridiculous.

Service
Value
Shipping
Returns
Quality

Date of experience: February 3, 2021

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

There are two ways we can proceed. You can reach out to us with a request at care@betterme.world, or, alternatively, if you have already contacted us via email, please send us a 6-digit code from the auto-reply here.

Kind regards, Team BetterMe

Thumbnail of user derikaf
Illinois
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

I love how it stretch my body out and and make me feel so good

Date of experience: May 2, 2024

Thumbnail of user tammyc1193
New Jersey
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

The program has helped create consistency in my working out, tracking my food and water intake

Date of experience: April 25, 2024

Thumbnail of user chrisr2591
Canada
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

3 days in and everything is working as expected. I love he reminder and ease of use of the app.

Date of experience: May 6, 2024

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello, Chris. Please, share your future experience with BetterMe, too. We are always here to help if you need any assistance. And our team is ready to share any piece of advice to make your fitness routine even more interactive at care@betterme.world. Kind regards, team BetterMe

Thumbnail of user taniaa111
New York
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

I love how I find motivation to complete short work outs that get me closer to my goal.

Date of experience: May 9, 2024

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello, Tania. Thank you for choosing us! We hope that you will get the maximum out of BetterMe and achieve astonishing results. Kind regards, team BetterMe

Thumbnail of user abes252
France
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

Love the app, how it's tailored and the very motivating music.

Date of experience: May 12, 2024

Thumbnail of user bettyg927
Arizona
2 reviews
0 helpful votes
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February 7th, 2024
Verified purchase

I am enjoying the workouts very much. They are strenuous at all but I feel they are making a differance

Date of experience: February 7, 2024

Thumbnail of user bizuworkm
Ethiopia
3 reviews
0 helpful votes
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December 19th, 2022

This app help me to loose weight when i suffer about my body and help me to het health by controling my diet habit.
It also save my money that i paid for trainees

Service
Value
Shipping
Returns

Date of experience: December 19, 2022

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thank you so much for your positive feedback and for taking the time to post this review. It's our customers that allow us to constantly improve the way we do business. We are super glad you're happy with the app we designed for you.

Kind Regards, Team BetterMe

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From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 3 days

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