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    BetterMe

BetterMe

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Overview

BetterMe has a rating of 4.7 stars from 16,989 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and chair yoga. BetterMe ranks 1st among Diet sites.

  • Service
    431
  • Value
    474
  • Shipping
    198
  • Quality
    400

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
15,433
Neutral
270
Negative
196
View ratings trends
106
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How would you rate BetterMe?
Top Positive Review

“So easy”

Eleanor O.
11/1/24

I have tried many other forms of fitness/ diet regimens, but this one really suits me. Really easy and straightforward to follow. I'm feeling the results already. My stomach muscles feel tighter. That has to be a good sign! 😁👍

Date of experience: 10/22/24
See positive reviews
Top Critical Review

“Unsubscribe”

Nancy S.
10/6/24

This app is not for me. It is a full-time job to use it. The Fitbit app is more intuitive. I could not unsubscribe before my trial ended. Then, I found several step processes that covered four pages of instructions.of which would make most people walk away. If anybody is reading this, please cancel my subscription and refund my purchase.

Date of experience: 9/26/24
See critical reviews

Reviews (16,989)

Rating

Timeframe

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Reviews that mention popular keywords

work outs (1368) water intake (202) meal plans (351) customer service (75) credit card (40)
Thumbnail of user sharonk1845
Canada
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

Cannot download app...no apple devices. I only have Samsung devices.

Date of experience: February 12, 2024

Thumbnail of user yannf7
Canada
1 review
0 helpful votes
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January 15th, 2024
Verified purchase

I start the program just 4 days ago and already feel better, still a long way to go but I love it!

Date of experience: January 15, 2024

Thumbnail of user iulias3
Romania
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Perfect app for my busy mom life. I already recommended this to my friends. Love it

Date of experience: January 31, 2024

Thumbnail of user jennb341
New York
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Easy to follow looking forward to the new way to get stronger through the chair yoga

Date of experience: February 12, 2024

Thumbnail of user ruthanng19
Florida
2 reviews
0 helpful votes
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February 12th, 2024
Verified purchase

I made it thru. It was a great workout for where I am in my fitness.

Date of experience: February 12, 2024

Thumbnail of user faatimahm
Illinois
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Love the accountability that comes with the coaching.

Date of experience: February 12, 2024

Thumbnail of user markm6130
California
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

It was a it was a seamless process quick easy and the workouts are great.

Date of experience: February 13, 2024

Thumbnail of user isabelf97
California
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

I like how moderate the exercise are.and all the different types of them

Date of experience: February 9, 2024

Thumbnail of user osom
Nevada
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

I enjoy how interactive the app is. It definitely helps me to try to stay on track.

Date of experience: January 25, 2024

Thumbnail of user lindseya133
GB
1 review
1 helpful vote
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April 18th, 2023

Information about subscription costs and cancellation misleading and difficult to find. Manage subscriptions section is inaccurate

Service
Value

Date of experience: April 18, 2023

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello, Lindsey.

We are very sad to see you have formed a negative opinion about our service.

We highlight all subscription details on a checkout page before payment is made. ​In addition, every customer should receive an email confirmation with all the details after the initial purchase.

If a user doesn't want to continue using the service, they can cancel the subscription 24 hours before the end of the current billing period. This information is clearly available on the checkout page for our customers to review before placing the order. They can also find it in the confirmation email along with the option to unsubscribe by contacting our support team.

Please note that our support team has already replied to your email and helped you with your request. If you have any other questions or requests, contact us back.

Kind Regards, Team BetterMe

Thumbnail of user jodiew125
Australia
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Enjoying the workouts. Feeling the aftereffects. Only on day 4 but so far this is a great challenge

Date of experience: January 31, 2024

Thumbnail of user taray62
Texas
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

I love the low impact workouts 💪 and it is so easy to manage with my work and school schedule.

Date of experience: January 17, 2024

Thumbnail of user sylviag358
California
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I absolutely love it. Easy to follow and just the right amount for beginners like me.

Date of experience: February 13, 2024

Thumbnail of user maryn1940
Michigan
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good workout quick and hits the right places. I don't have much else to say about it

Date of experience: February 13, 2024

Thumbnail of user karinj67
Washington
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Challenging and just what I needed. A different exercise experience.

Date of experience: February 13, 2024

Thumbnail of user loum325
Canada
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Good program. Turn intensity up or down as needed. Short and sweet.

Date of experience: February 13, 2024

Thumbnail of user rafaelv138
Texas
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I have been satisfied so far with my personalized workout program

Date of experience: February 13, 2024

Thumbnail of user carolinet262
Canada
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Very smooth experience. I can't wait for the next day!

Date of experience: February 13, 2024

Thumbnail of user elizabethw2562
AE
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

Everything I needed as a first time mum juggling baby are and work!

Date of experience: February 13, 2024

Thumbnail of user johnnyb270
Virginia
2 reviews
24 helpful votes
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July 29th, 2021

It was always difficult for me to reach my goal in fitness. I always wanted to gain some weight, at least 5-8 kg of strong muscles. I went to the gym a lot of times, but after a few months I've always stopped. There were different reasons, COVID-19 is one of them, but more weighty was the reason of not understanding how many exercises I need to do everyday, should I drink a lot of water or drink the usual for me amount of water, etc. In general, I did not know which steps I need to take from day-to-day to reach my ideal weight, I just trained 3 times a week in gym and followed training programs I found on YouTube. I didn't see a desired result and I started to look for other methods. I understood that I need a structured training program which takes into account my conditions. I was said that professional fitness trainer can help me with that, but the price was too high for me. I've started to check if there are any training programs in App Store which can offer a customized plan for me.
That's how I found a BetterMe program. After a little quiz and purchasing a subscription I've got to my personal plan offered by BetterMe. They've taken into account my current physical condition and my goal to gain 5-8 kg of weight.
Now I know how many water should I drink a day, how many calories I need to eat a day ( btw, it's great that they also offer a meal plan with recipes, I have chosen 5 I like the most and prepare them for a week), also I see daily exercises I need to do and steps goal.
To sum up, this application is a great solution for me as now I have a sctructured approach in reaching my goal!
P.S. They have a wonderful customer support, they can help you with any questions and offer some special deal for you if price of subscription is too high for u. I was offered 6-month prolongation for $19.99 (price of my current monthly subscription) and of course I could not refuse this offer.

Tip for consumers:
Note, that every product may have positive reviews as well as negatives.Please make sure to analyse both sides and make your own conclusion.

Products used:
Not sure of any

Service
Value
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Returns
Quality

Date of experience: July 29, 2021

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thank you for your kind feedback, Johnny! It means a lot to us. Don't forget that if you have any questions, you can reach us at care@betterme.tips. Our team is always eager to give a good piece of advice on how to get the very best of the BetterMe app.

All the best, Team BetterMe

Thumbnail of user shadi.mathhan
Qatar
1 review
6 helpful votes
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October 26th, 2023

Don't subscribe they are scammers and you can cancel your subscription, be away fromm them
Please if someone now how to stop this madness inform me

Products used:
App usin

Service
Value
Shipping
Returns
Quality

Date of experience: October 26, 2023

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello! Thank you for your feedback.

As we can see our team has already reached you via email. Kindly check your inbox and email us back so that we can find the best possible solution for you.

Kind regards, Team BetterMe

Thumbnail of user andrews3395
GB
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

The daily exercise programme is tailored for me and I can already feel the effects after 3 days.

Date of experience: January 19, 2024

Thumbnail of user rodrigos95
Chile
1 review
0 helpful votes
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December 29th, 2023
Verified purchase

I'm very surprised with exercise. They are attractive, easer that I suppose. So you try to complete the whole process.

Date of experience: December 29, 2023

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!

Thanks so much for your review, and thank you for choosing the BetterMe app. We're very glad to see you like what our app has to offer.

Have a great day, Team BetterMe

Thumbnail of user lindag3694
California
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

Just signed up, but the process so far has been easy, fun, and just my speed.

Date of experience: January 30, 2024

Thumbnail of user diannek176
Canada
1 review
0 helpful votes
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January 14th, 2024
Verified purchase

I have just been doing the basics until I feel more comfortable and then plan to do some add ons

Date of experience: January 14, 2024

Sitejabber for Business

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From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 2 days

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