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BetterMe has a rating of 4.7 stars from 16,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and chair yoga. BetterMe ranks 1st among Diet sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I have tried many other forms of fitness/ diet regimens, but this one really suits me. Really easy and straightforward to follow. I'm feeling the results already. My stomach muscles feel tighter. That has to be a good sign! 😁👍
BetterMe has been a great way to help me jump back into a regular exercise routine again. I love the easy-to-follow formatting & targeted, yet still total body workouts! Also, the add-on features are great if I am feeling like I still have a lot of energy when I am finished with the primary workout. Very happy I decided to try BetterMe!
Wonderful! Love this so much. I absolutely Love walking!
Date of experience: January 30, 2024
Trying to get a fund on my subscription, its been nearly 2 weeks and no reply.
Rubbish customer service
Date of experience: April 20, 2023
Everything costs more workouts don't start simple like advertising
Site is over priced and you are invoiced 2 time the initial fee
Date of experience: February 8, 2023
Hello, Cheryl!
Thank you for your feedback. We are sorry that you have formed such a negative opinion about BetterMe. Please be kindly informed that we have nothing to do with any scamming tactics.
Plese note that our general license gives you access to all the main features of the app, so there is no need to pay for anything else. The workout program that was picked according to your quiz answers is available on the main page of the app and additionally you can accees other workouts from the Workouts tab.
The payment information is visible right on the checkout page upon placing an order and we are always open to any questions or requests before the purchase. Please conatct us at care@betterme.world and mention that you left a review on Sitejabber. We would like to discuss this situation in further detail. We will be glad to answer any of your questions and assist you with your requests.
Kind regards, Team BetterMe
Hopeless. Many glitches that have not been fixed after multiple requests. Don't download. It is a waste of money and time.
Date of experience: January 13, 2021
Hello!
Thank you for reaching out to us.
We would be glad if you texted us at care@betterme.tips for further assistance.
Kind regards, Team BetterMe
I did no subscription on the app yet they keep deducting money on my Apple Payevery week. Worst app ever
Date of experience: October 13, 2023
Hello! Thank you for your feedback.
Please kindly note that each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand.
We have also reached you via email, kindly check your inbox.
Kind regards, team BetterMe
Scammers steal 4.99$ every two weeks and I caceled subscribtion! This one star is just because I couldn't submit the review without rating!
Date of experience: May 10, 2021
Hello!
Marija, thank you for sharing your concerns with us. In order to clarify the situation, we would like to assure you that we have nothing to do with any scamming or fraudulent tactics.
Please, be informed that there is no way for BetterMe to charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription.
If a user doesn't want to continue using the service, they can cancel the subscription 24 hours before the end of the current billing period. This information is clearly available on the checkout page for our customers to review before placing the order. They can also find it in the confirmation email along with the option to unsubscribe by contacting our support team
We would really like to help you. Please, reach out to us with a request at care@betterme.world and mention that you left feedback on Sitejabber. Looking forward to emailing with you!
Kind regards, Team BetterMe
You can log your meals and your exercise. Easy to use.
Date of experience: January 28, 2024
Tengo pocos días con el programa pero siento que realmente está funcionando, lo recomiendo a quien desee sentirse mejor físicamente y bajar de peso.
Date of experience: April 24, 2024
I love the app. It's very easy to use and it keeps me motivated.
Date of experience: January 30, 2024
I am just starting these workouts and they are challenging but exciting!
Date of experience: January 29, 2024
Great way to get going in the morning, jump out of bed and give it a go.
Date of experience: January 30, 2024
I haven't exercised in a very long time. Wonderful way to ease into it.
Date of experience: January 30, 2024
Easy and great for my age. I don't usually exercise but it's only 15 min is effective
Date of experience: January 30, 2024
Only a couple days in but happy with the workouts so far
Date of experience: January 30, 2024
If you're struggling to get moving, this is the right plan.
Date of experience: January 30, 2024
Great exercises and convenient to perform anywhere
Date of experience: January 30, 2024
Very helpful! I can feel it in all my body muscles. Can't wait to see the results.
Date of experience: January 30, 2024
BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.
When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.
Hello, Paula.
Please accept our apologies for this inconvenience. Our response time is currently longer than usual dues to a high number of requests.
Please, reach out to us with a request at care@betterme.world and mention that you left feedback on Sitejabber, or, alternatively, provide us with the 7-digit number of the email you received in the auto-reply. We will provide you with further assistance.
Kind regards, Team BetterMe