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BetterMe

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Overview

BetterMe has a rating of 4.7 stars from 16,887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and chair yoga. BetterMe ranks 1st among Diet sites.

  • Service
    431
  • Value
    474
  • Shipping
    198
  • Quality
    400

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
15,351
Neutral
268
Negative
195
View ratings trends
106
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How would you rate BetterMe?
Top Positive Review

“So easy”

Eleanor O.
11/1/24

I have tried many other forms of fitness/ diet regimens, but this one really suits me. Really easy and straightforward to follow. I'm feeling the results already. My stomach muscles feel tighter. That has to be a good sign! 😁👍

Date of experience: 10/22/24
See positive reviews
Top Critical Review

“Great jumpstart”

Allison B.
12/2/24

BetterMe has been a great way to help me jump back into a regular exercise routine again. I love the easy-to-follow formatting & targeted, yet still total body workouts! Also, the add-on features are great if I am feeling like I still have a lot of energy when I am finished with the primary workout. Very happy I decided to try BetterMe!

Date of experience: 11/22/24
See critical reviews

Reviews (16,887)

Rating

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Other

Reviews that mention popular keywords

work outs (1357) water intake (201) meal plans (349) customer service (75) credit card (40)
Thumbnail of user martac160
Italy
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Ho scaricato questa app da poco ma la trovo molto completa
Ti aiuta a tenere traccia dei tuoi obiettivi e ti motiva molto.
Ottima!

Date of experience: March 18, 2024

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Ciao!
Grazie per il gentile feedback. Siamo felici di sapere che ti piace la nostra app!
Cordiali saluti, Team BetterMe

Thumbnail of user gertb13
Netherlands
1 review
0 helpful votes
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April 29th, 2024
Verified purchase

Fijn dat gedurende de dag op eigen moment makkelijk in te plannen is!

Date of experience: April 19, 2024

Thumbnail of user michaelav28
Germany
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

Ich habe vor 5 Tage begonnen und bin bisher sehr zufrieden. Die Übungen werden leicht anspruchsvoller. Das Video zeigt, wie die Übungen umgesetzt werden sollen, zusätzlich folgt eine mündliche Anleitung.
Zwei kleine Kritikpunkte: die Zeit zwischen den Übungen könnte etwas länger sein, vor allem wenn man mit dem Plan erst begonnen hat und noch nicht so fit ist (Wechsel von Übung im Sitzen zu Stehen).
Bei einer Übung hat das Video nicht zur Anleitung gepasst.
Ansonsten können die Übungen gut umgesetzt werden und ich bin gespannt, was das Training nach 28 Tagen für ein Ergebnis zeigt.

Date of experience: January 6, 2024

Thumbnail of user mariselac16
Spain
1 review
0 helpful votes
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January 13th, 2021

Estafa total! Yo me inscribí por un anuncio de Facebook sin saber que el pago era semanal ( hay que leer la letra pequeña, asumo mi error) cuando me di cuenta pedí que se cancelase mi suscripción. A la semana siguiente se me volvió a cobrar y he tenido que cancelar la tarjeta con la que pagué para que no me sigan cobrando. A día de hoy sigo sin confirmación de que se me ha dado de baja y que me devuelvan el dinero cobrado indebidamente. Cuando les escribo me llegan mensajes de que me contestarán en 24hr pero al final sigo sin respuesta. Voy a denunciar al servicio al consumidor. Seguiré escribiendo hasta que me confirmen pero, vamos, ni el producto es lo que venden ni te puedes dar de baja tan fácil como sus términos y condiciones dice ni te contestan. Espero evitar con este comentario que alguien más cometa mi mismo error.

Tip for consumers:
Evitar q toda costa

Service
Value
Shipping
Returns
Quality

Date of experience: January 13, 2021

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hola a todos,
Gracias por tu solicitud.

Hay dos formas de proceder. Puede comunicarse con nosotros en care@betterme.tips o, alternativamente, si ya se ha comunicado con nosotros por correo electrónico, envíenos un código de 6 dígitos de la respuesta automática aquí.
De cualquier manera, podremos brindarle más ayuda. Se agradece su amable comprensión.

Espero poder oír de ti pronto.

Saludos cordiales, Team BetterMe

Thumbnail of user alexanderk596
Germany
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Am Anfang sind manche Übungen schon hart, vor allem für Muskeln, die sonst nicht benutzt werden.

Date of experience: April 24, 2024

Thumbnail of user samariau1
Maryland
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

Me ha encantado, es una forma diferente de hacer ejercicios!

Date of experience: April 17, 2024

Thumbnail of user claudel138
Canada
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

J'avais un doute pour l'effort mais j'ai sentit les muscles des bras travaillés. Ce qui est encourageant. Le fait d'être assis apaise mes articulation des hanches du à l'arthrose prononcé.

Date of experience: February 2, 2024

Thumbnail of user pierb7
Italy
1 review
0 helpful votes
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January 31st, 2024
Verified purchase

Ho iniziato da pochi giorni ma ho trovato uno stimolo a continuare con costanza. Continuando così sono certo di arrivare agli obiettivi che mi ero proposto

Date of experience: January 31, 2024

Thumbnail of user susan13
TW
1 review
0 helpful votes
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April 25th, 2024
Verified purchase

可以做到,但做不到位!需要返覆的做!可以存檔持續練習嗎?
希望天天做,或許可以上傳錄影,請專業老師再指點一下!

Date of experience: April 15, 2024

Thumbnail of user dennyp64
Indonesia
1 review
0 helpful votes
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November 27th, 2024
Verified purchase

Awesome! Awesome! Awesome! Awesome! Awesome! Awesome! Awesome!

Date of experience: November 17, 2024

Thumbnail of user malachas
GB
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I haven't started yet 6jhgffhbhhdgjjjnggjjhffbhgghujjhffhhjjjgfewqefyuuujbgf

Date of experience: October 13, 2024

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello! It's okay, we understand you may need some time to get familiar with the app and its features. Take your time. We are here to support you along the way. You can always reach us at care@betterme.world. Kind regards, team BetterMe

Thumbnail of user davidh14044
Germany
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Good jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj

Date of experience: October 24, 2024

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello David! We are grateful for your feedback. Feel free to share more details at care@betterme.world. Our team wishes you an amazing health routine! Kind regards, team BetterMe

Thumbnail of user nicolad110
Italy
1 review
0 helpful votes
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April 1st, 2024
Verified purchase

"Fantastico servizio di alimentazione e piani fitness! Ottimi risultati e supporto professionale. Consigliato!"

Date of experience: March 22, 2024

Thumbnail of user patriciat1800
Canada
1 review
0 helpful votes
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November 20th, 2022

Salut, je me suis inscrit à l'essai et j'ai decidé d'annuler la même journée pour des raisons personnels. Ils ont renouvelé et facturé 42,84 $ malgré ma demande d'annulation sous pretexte que je n'ai pas donnée des explications sur mon départ. Ils refusent de me rembourser

Service
Value
Quality

Date of experience: November 20, 2022

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Bonjour, Patricia.

Merci d'avoir porté cette situation à notre attention. Nous sommes désolés d'entendre parler de votre expérience. Nous tenons à vous assurer que nous n'avons rien à voir avec des activités frauduleuses.

Comme nous pouvons le constater, vous avez demandé l'annulation le 6 novembre. Nous essayons toujours de proposer une meilleure solution que la simple annulation de l'abonnement et l'abandon. Notre priorité est de faire tout ce qui est possible pour aider nos clients à respecter leurs objectifs initiaux. C'est pourquoi nous avons essayé de comprendre ce qui vous a fait changer d'avis sur BetterMe pour voir si nous pouvons faire quelque chose pour vous aider. Il n'y avait pas de confirmation d'annulation dans notre premier email. Nous attendions votre réponse, et l'abonnement est donc resté actif.

Notre équipe vous a contacté au sujet de votre demande de facturation. Nous vous serions reconnaissants de bien vouloir nous envoyer une réponse pour une assistance supplémentaire.

Cordialement, l'équipe BetterMe

Thumbnail of user clairec555
Switzerland
1 review
0 helpful votes
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April 24th, 2024
Verified purchase

Bonjour! J'aimerais suivre le programme en français. Y a-t-il une possibilité de changer la langue?

Date of experience: April 14, 2024

Thumbnail of user leticias151
Mexico
1 review
0 helpful votes
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March 26th, 2024
Verified purchase

Me gustó mucho, pero lo sentí muy corto, mi cuerpo empezó a entrar en calor, y la sesion termino, sentí que me quedé a medias!

Date of experience: March 16, 2024

Thumbnail of user blancas87
Colombia
1 review
0 helpful votes
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April 13th, 2024
Verified purchase

Exelente mi primer dia de entrenamiento teniendo en cuenta que soy una persona mayor de 60 años.

Date of experience: April 3, 2024

Thumbnail of user lisel77
Canada
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Bonne expérience mais pouvons-nous avoir les explications en français?

Date of experience: April 12, 2024

Thumbnail of user mariae1565
Florida
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

Realmente puedes sentir tus musculos y cuerpo trabajando

Date of experience: April 12, 2024

Thumbnail of user johanneg33
Canada
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

J'aimerais avoir le programme en français SVP. Merci.

Date of experience: April 12, 2024

Thumbnail of user ewam28
Poland
1 review
0 helpful votes
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March 28th, 2024
Verified purchase

Jak na pierwszy dzień dałam radę więc jest ok. Niektóre ćwiczenia sprawiają mi trudność ale nikt nie mówił że będzie łatwo😎😬

Date of experience: March 18, 2024

Thumbnail of user luzm277
Mexico
1 review
0 helpful votes
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April 7th, 2024
Verified purchase

Me gusta saber qué hay alguien que me dirige en los ejercicios adecuados para mi

Date of experience: April 7, 2024

Thumbnail of user paolas85
Croatia
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Tek sam počela sa vježbanjem i oduševljena sam. Vjerujem, da ako redovno nastavim koristiti stručne savjete, uspjeh neće izostati.

Date of experience: March 3, 2024

Thumbnail of user gerriev3
Netherlands
1 review
0 helpful votes
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August 14th, 2022

Had mij aangemeld voor 1 week, blijkt een maandabonnement aan vast te zitten. Ook krijg je een popup met 3 aanbiedingen als je deze wegklikt zit je aan nog een abonnement vast.
Gewoon oplichting, contact heeft geen zin. Lees de reviews.

Tip for consumers:
Oppassen met deze site,je zit zonder dat je het weet aan 1 of 2 abonnementen vast,ze zijn heel snel met afschrijven.communicatie is eenrichting verkeer ze hebben het alleen over aanbiedingen en gaan niet op het probleem in..

Date of experience: August 14, 2022

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Goedendag!

Wij vinden het erg jammer om te zien dat u een negatieve mening heeft gevormd over onze app. We willen u verzekeren dat we niets te maken hebben met oplichting of frauduleuze tactieken.

Ons algemene abonnement geeft u toegang tot premium functies. Echter, niet alle beschikbare tools zijn opgenomen in dit pakket - sommige van hen komen met een apart abonnement. U moet een van die direct na het installeren van de app hebben geselecteerd. Dat is de reden waarom u in rekening werd gebracht op dezelfde dag dat de proefperiode was begonnen.

We willen graag benadrukken dat de aankoop alleen kan worden voltooid met de uitdrukkelijke toestemming van de gebruiker. Er kunnen geen stappen worden ondernomen zonder uw directe toestemming.

Ons team heeft u via e-mail bereikt en u een oplossing aangeboden voor uw factureringsverzoek. Controleer de e-mail die wij u hebben gestuurd en stuur ons een antwoord voor verdere hulp.

Met vriendelijke groet, Team BetterMe

Thumbnail of user carlottaf12
Italy
1 review
0 helpful votes
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April 21st, 2024
Verified purchase

Quello che cercavo per essere costante con gli allenamenti!

Date of experience: April 11, 2024

Sitejabber for Business

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From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 2 days

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