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    BetterMe

BetterMe

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Overview

BetterMe has a rating of 4.7 stars from 17,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BetterMe most frequently mention wall pilates, water intake, and chair yoga. BetterMe ranks 1st among Diet sites.

  • Service
    434
  • Value
    478
  • Shipping
    198
  • Quality
    404

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 97.1%
Positive
14,836
Neutral
259
Negative
181
View ratings trends
106
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How would you rate BetterMe?
Top Positive Review

“Amazing sauce!”

Kyle M.
12/29/24

So I'm a Veteran of the Marine Corps so I have been in great shape in the past. I basically drifted away from my peak shape to the point that I'm 33 with total Dad bod, lol: totally out of shape. I know my ability to get back in shape but lack the discipline or the exercise plan to help ease me back into it. This app makes this so easy! You don't have to think about it, Better Me has got you! The pre screen categorized you well so to set you at a difficulty level that will work best on your workouts. I love the add ons it offers and it even has mental health help daily readings. It is a bit pricey in my opinion after the introductory rate, so I am not too sure I will renew. But the app is great!

Date of experience: 12/19/24
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Top Critical Review

“Exercise liight”

Willa K.
12/24/24

As previously mentioned, the first several sessions can not be considered chair yoga, just simple, very simple exercise. The sessions are ridiculously short. I expected a half hour session, not 13 minutes.

Date of experience: 12/14/24
See critical reviews

Reviews (17,350)

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Reviews that mention popular keywords

work outs (1396) water intake (206) meal plans (360) customer service (76) credit card (41)
Thumbnail of user kh617
Washington
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

I like it. So far it has been okay. Not too hard. I like the pace of the workouts.

Date of experience: May 14, 2024

Thumbnail of user helens1734
GB
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Really easy to fit into my day. Easy to follow. Well worth the price on promotion.

Date of experience: May 13, 2024

Thumbnail of user stephenm3235
Canada
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

1 week in and so far so good. Enjoying the coach support and all the features of the app.

Service
Value
Shipping
Quality

Date of experience: May 15, 2024

Thumbnail of user katiec784
Michigan
1 review
0 helpful votes
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January 5th, 2024
Verified purchase

I'm only on Day 4 using Better Me, so it's a little early to gauge results, but I do appreciate the daily reminders and look forward to continuing.

Date of experience: January 5, 2024

Thumbnail of user erwinh37
Guatemala
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

It was good, but I wanted to pick each day, when I opened the App looks different than the promo videos

Date of experience: February 15, 2024

Thumbnail of user amyk1816
North Carolina
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Love It! Absolutely Love It! Easy to navigate and understand! Extremely user friendly!

Date of experience: May 15, 2024

Thumbnail of user yesseniae5
Mexico
1 review
0 helpful votes
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January 12th, 2021

I have been trying to cancel my subscrption, sent a lot of emails and none has contact me, My subscription has alreasy passed and I´m afraid of being charge.

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Quality

Date of experience: January 12, 2021

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello!
We will gladly assist you with your request.

Please provide us with the 6-digit number of the email you have received in the auto-reply. This way we will locate your messages and get back to you shortly.

Kind regards, Team BetterMe

Thumbnail of user mattb652
Arkansas
1 review
0 helpful votes
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February 22nd, 2021

Signed up without checking reviews like I normally do
Sign up for a trial one time payment. I used PayPal instead of my regular debt card. Thinking I could just not send any more payments if I didn't like the app. I was wrong. All of a sudden PayPal was sending recurring payments. I did not authorize recurring payments. It was supposed to be a 1 time payment.
Then I look up how to cancel the subscription
Easy it says. Go to iTunes and setting them to subscriptions snd cancel the one you don't want. It didn't show up as a subscription so I felt I was good and deleted the app. Only to look at my PayPal statements and they took out 2 more payments. Now I find I cancel it on PayPal not my iTunes. So I do. All of a sudden I'm directed to a link that takes me right to a cancel option. These options were not available on the app until I canceled recurring payments I didnt sign up for. It says they are supposed to make it very easy to see snd read they will keep stealing out of your account. They don't. Avoid this garbage at all cost

Tip for consumers:
Don’t use it

Products used:
App for betterme

Service
Value
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Returns
Quality

Date of experience: February 22, 2021

Thumbnail of user bettermeb
BetterMe S. – BetterMe Rep

Hello, Matt!

We are very sad to see you have formed a negative opinion about our app.
The payment cycle is visible upon placing an order and we are always open to any questions or requests before the purchase.
You probably have made your registration on a website and not via the App Store. That is why you couldn't cancel the subscription via the App Store directly. We have a number of people who are always ready to assist with any kind of questions and requests during the whole process as well as resolve any possible issues.

We'd like to make it up for you. Please, reach out to us with a request at care@betterme.world and mention, that you left feedback here.

Kind regards, Team BetterMe

Thumbnail of user aprilb876
Illinois
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Loving the workouts so far! I'm excited to continue and finish out the 2& days.

Date of experience: May 4, 2024

Thumbnail of user kirstyk15
Canada
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

Only at day 3, but I already feel.better! I just wish they were a little longer than 11 mins but I just do the exercise 2x.

Date of experience: February 6, 2024

Thumbnail of user albertof108
Chile
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Aunque parecía fácil igual me hizo sudar,me gustaría que fuera en español,y que el vídeo no se cortará tanto

Date of experience: August 5, 2024

Thumbnail of user jenh342
New Hampshire
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I get reminders to do my work outs. Which I definitely need

Date of experience: May 13, 2024

Thumbnail of user carolc2963
Virginia
1 review
0 helpful votes
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January 11th, 2024
Verified purchase

I found this program not to be too strenuous however since I am totally out of shape I did more than half and still felt good about how much I did.

Date of experience: January 11, 2024

Thumbnail of user weilianl
Texas
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Good plan, lots varieties of form of exercise. Good pace.

Date of experience: May 15, 2024

Thumbnail of user erinb902
New Mexico
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Using daily and really like the app so far. The instruction and videos are helpful.

Date of experience: May 14, 2024

Thumbnail of user caiob6
Brazil
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

Easy to use. Challenges you to be better. Opportunity to get fit and leave procrastination.

Date of experience: May 13, 2024

Thumbnail of user glenf133
Colorado
1 review
0 helpful votes
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January 24th, 2024
Verified purchase

Started using BeterMe. Made me sore the next day. It is a great way to get back into a healthy routine and get back in to shape.

Date of experience: January 24, 2024

Thumbnail of user brendar1941
Puerto Rico
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

Easy to follow. For me to be out of shape it was easy and pleasant. I thought it would harder but it wasn't.

Date of experience: February 18, 2024

Thumbnail of user kareenm14
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I have been enjoying following the videos very much! I can feel myself getting stronger already!

Date of experience: April 26, 2024

Thumbnail of user sourabhs24
India
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Exercises designed keeping in mind the beginners like me

Date of experience: May 14, 2024

Thumbnail of user markd3924
Colorado
1 review
0 helpful votes
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May 24th, 2024
Verified purchase

Does what it says. Easy to use and great user experience.

Date of experience: May 14, 2024

Thumbnail of user jennaw206
Canada
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Only a few days in but loving it so far! The exercises are well explained

Date of experience: May 15, 2024

Thumbnail of user katiem1041
California
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

I am enjoying the daily workouts, mela suggestions, and core action reminders.

Date of experience: May 15, 2024

Thumbnail of user ja743
Connecticut
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Great! It is easy to use and fast but can see results quickly

Date of experience: May 15, 2024

Thumbnail of user mariejosec6
Canada
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Good experience. Just what I need. Enough to make me move and don't feels sore

Date of experience: May 15, 2024

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From the business

BetterMe is an app that helps you make positive changes in physical and mental wellbeing for those willing to stay in shape, lose weight, gain muscle or develop healthy eating habits. It is not merely a tracker. The app offers a variety of healthy meals with detailed recipes, effective workouts for different needs, as well as tools to track your progress along the way.

When using it on a regular basis, following all the necessary tips, recommendations and notifications, you can reach your fitness goals in a safe, easy and fun way. And our friendly Customer Care team is always happy to help.

Company Representative

Thumbnail of user bettermeb
BetterMe S.
Typically responds within 3 days

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