Very bad customer care service, they book, tickets with exact amount but fail to give back the refund. Horrible service. No reply to emails, no verbal communication, no response to tweeter. Shall complain and drag them to customer grievance court.
This is worst service I have ever received.
I have been following up for my refund amount for more than 4 months and and I am not getting any response from them.
I am sending them email continuously but not once I have received a reply nor any call.
Trip ID: **************
I am never going to book any ticket from this website again.
CleartripID **************. After writing my bad review after 2 months of chasing back my money, i received a call requesting the new trip booking cost details after they have failed to book my seat with the airline. They have told me it will take 5 to 7 working days for refund. It is already 2 weeks and I still did not receive my money. Since then, I called many times the agency and they have blocked my number. It is fraud to get back my money and they will never pay me back. AIRLINES please break contract with this agency as it is a fraud, thief and liar.
Cleartrip is a fraud company, infact i havent seen such a nad customer suppport in my life time. Reallly fed up with them for an issue of refund. Very bad service. Never try to book tickets through them..
Hi Deepak,
We are sorry to hear about your experience. Could you please help us with the Trip ID to check the details and update you.
- Cleartrip
I got only AED100 back from flight booking of AED3000. I booked it considering refundable.
Refundable means they should deduct very min. If we are cancelling in line with the time line.
I would appeal UAE consumer rights to looking into it. Really feel bad that govt. Is allowing these company to loot public...
Kamal Singh
**************
Never book ticket from CLEARTRIP - before booking you can check the support. They dont have a working contact number at least. In march 19 - 2020 i have calcelled my ticket as per the message from spicejet. The airlines are refund the amount to the agent ( Cleartrip) till 06-07-2020 they dint refund the amount. They are not ready to refund for anyone. I don't know why no one is taking an action against them. #bancleartrip
Clear trip is One of the WORST And Un-safest place to book flight tickets, I had a problem with the flight tickets and they said they can't do anything about it and I lost ******* rupees almost. Please choose make my trip and professional apps like that. DO NOT CHOOSE CLEAR TRIP EVER!
If there is 0 star, i can put zero. Payment deducted from the bank but the service you clicked is already fully booked but still system allowing you to book. It says your money will be refund in 24hours - to 48 hours BUT NOT TRUE at all. They will keep you hold on the phone and after 10mins of waiting suddenly the call dropped. No consistency.
I am a serving soldier. We rarely manage to get leave, and in that situation i got my connecting flight cancelled by the airline. Since i booked from cleartrip i naturally asked them. Firstly there is no customer care calling support. Secondly the airline and the booking agency are trying to play ping pong with me. I am not asking for my whole refund but just the part
Which was cancelled. Instead the website is trying to confuse further with cancellatiob options.The money anyway is not being returned by any of them, but atleast have the courtesy to put some effort towards helping the customer. Worst booking site, never going back there.
FRAUD FRAUD FRAUD... cleartrip is looting with both hands. I recieved my refund after 70 days... And got only 382 dirhams out of 3198... However airline confirms the full amount is refunded to cleartrip... Whenever i raise a question on any forum the standard reply i get is that please allow us some time... Its not only me... I have evidence of such cheating in more than 20 cases
Overview
Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Saba,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip