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Cleartrip

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India
1 review
0 helpful votes
Follow subha s.
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I did my flight booking through cleartrip for Dec 19,2020. Flight got rescheduled and from flight authority i got mail that i can get full refund if i am not willing to travel due to reschedule. I followed up with flight agency they informed as i have booked from 3rd party i need to co-ordinate with cleartrip to get full refund. I followed up cleartrip from Nov 26 to Dec 19. There was no proper reply from cleartrip other than asking for 24hr time to confirm me. Finally there was Rs. 400 got as refund, whereas as per flight rules and mail confirmation i suppose to get full refund. This amount also i got as I cancelled from my end as cleartrip didn't update any status on this even didn't cancelled from there end too. Pls note that they are not capable of getting refund when it comes to refund. I suggest use these website only to verify rates of different airlines but booking only do it with concern airline booking site not with 3rd party website like cleartrip.com.

Date of experience: December 27, 2020
Nikhil G. Cleartrip Rep
over a year old

Hi Subha,

We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.

- Cleartrip

India
1 review
0 helpful votes
Follow Pushpamary I.
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I booked the fun world activity from clear trip the amour got debited but the booking is not show in booking I'd plus there is no direct customer support without trip if o booked but no trip is is found worst experience

Date of experience: November 21, 2020
Canada
1 review
1 helpful vote
Follow Arshneet K.
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THE WORST
May 13, 2022

I booked a flight through them in an emergency and I had to cancel because they booked a flight which required transit visa and did not even tell me about it. At the last moment, they told me about it and I had to cancel it. It has been more than 3 weeks now and I'm still struggling to get a refund. This is one of the worst places to book a flight or book anything from. I would never recommend this agency to anyone ever. Please do not make the mistake of booking from here. EVER>

Date of experience: May 13, 2022
AE
1 review
1 helpful vote
Follow Jins K.
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Very bad experiences
March 23, 2020

I booked my vacation tickets for my family from abu dhabi to Calicut unfortunately due to Covid-19 I cancelled my traveling but I got only less amount refund. It was disappointed that l lost 75% of my cash. It was refundable ticket but I don't know why they are utilizing this situation. It's not acceptable.

Date of experience: March 23, 2020
New Zealand
1 review
1 helpful vote
Follow Sukhvinder S.
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One of the very bad experience in clear trip,they are not even bothered to take responsibility of flight booking what we book.Very bad. Supervisor what I spoke with just tells us it's not our responsibility.once you book it's just airline responsibility and we just taking bookings of flight.its complete bul$#*!
They are provide the wrong information about the flight
Not mention in the booking flight will go third transit country
All mention on the booking but this flight go to Sydney via Auckland

Now they are Delaying my refund
Don't trust this company otherwise you will cry stuck my 3 lakh

Date of experience: May 5, 2023
Nikhil G. Cleartrip Rep
over a year old

Sukhvinder S - Thank you for your patience. As per our records your query has been addressed by our concerned team.

Kentucky
1 review
0 helpful votes
Follow shekar v.
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Very friendly and affordable rates and they provide all aisle seats. I just booked 20 hours ago and they provided us with excellent service. The best service for flights

Date of experience: March 17, 2024
India
1 review
1 helpful vote
Follow priyanka r.
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Guys, the rate at this site looks cheap at cleartrip but once you are done booking you dont even get a ticket if you have a ticket they cancel it saying sold out blocks money and leave the customer with a sorry and ask to rebook, its a total waste site better visit trustworthy sites for booking.

Date of experience: July 26, 2023
India
1 review
1 helpful vote
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Ez Cancel fraud
June 13, 2022

I booked my ticket through the EzCancel policy which clearly states that refund will be given if cancelled 72hrs before the date of departure, i cancelled and they deducted an amount in the name of 'insurance amount'. The customer care doesn't have a response and they cleared cut the call when asked. Worst experience!

Date of experience: June 13, 2022
Oman
1 review
0 helpful votes
Follow Anjan N.
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Its been 80 days and unable to returning the money back, not answering the phone, same emails are repeating again and again which has no meaning. And main point not returning the money back.
So bad service. They even not deserve single star that much bad quality of service. They are playing with my money.
Every 60 days they are saying another 60 days, is this such king of drama.

Company should not do with customer's money. If you are not able to provide the flight ticket service than pay back.

Date of experience: May 27, 2020
India
1 review
1 helpful vote
Follow Sid v.
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Don't ever book with cleartrip.

It is a fraud company.

If any cancellation done by ( even if it is not by you), To get the refund you need to call them for months and they will keep pushing you.

They are only after your money.

Once they gets it, they don't give a damn.

Cleartrip.com is a cheat and fraud company.

Ask them what happened to my booking
*******2266

They swindle my Rs. 23,443
And keep avoiding and making all the promises and never fulfill.

They keep asking me to call back tomorrow, after 12, after 2, after 4 and promise me they will call me and TOO MANY PROMISES.
Not even once they called me or reply to my mails.

Please do not use cleartrip.com
Unless you have lots of money to drain into to the toilet..

Date of experience: January 9, 2015

Overview

Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.

service
73
value
71
shipping
47
returns
59
quality
67
This company does not typically respond to reviews