Simplicity is core value of this website. I always book my train and hotel from this website.
Prices are really good as compare to other websites. Mobile version and Applications are also too good. This is the only site in the world which takes less than 2 minutes to do the entire booking.
Cheers!
Very friendly and affordable rates and they provide all aisle seats. I just booked 20 hours ago and they provided us with excellent service. The best service for flights
After a lot of effort and over two years, I received a refund reflecting most of my payment for a flight that was canceled due to COVID.
The customer reps are courteous and seem to care, which is a positive.
Absolute crooks have been giving me the runaround for 2+ years, since COVID, finding lame excuses to withhold the refunds they are obliged by law to pay. I paid approximately 13.000 rupees for canceled flights and they have returned nothing. Unbelievable what extent they will go to to avoid paying what is due. Oh, and the funny thing is that logging into their account they have flagged the flights as refunded. Avoid them at all costs, especially if you are not living in India.
Trip ID **************.
Cleartrip has completed refunding my transaction after further follow-up on their part. I appreciate that this is finally resolved.
Thank you.
I have received my full refund even though there was a delay. Since i have posted the refund issue thought of updating the same in sitejabbet as well.
Senjomon - We regret the delay caused and assure you that refunds will be back to standard timelines post the pandemic. Thank you for your support.
I all i am updating my review about Cleartrip as i have received my full refund and i am happy even though it was delayed finally i recrived my flight refund.
#customer care number... 6297. 336. 522 all types problem solve##. Customer care number... 6297. 336. 522 all types problem solve##.
Due to wrong message from Cleartrip, "your payment is unsuccessful" following a booking, I re-booked my flight. On asking for clarification from them, they said that booking was confirmed. Hence I ended up paying twice for the same booking and they denied to refund the amount lost in 1st booking.
I consider this a highly irresponsible behavior and lack of accountability.
In addition, they are not reachable on phone as customer care no is invalid and their email reply seems to be auto-generated. They did not seem to bother for complaints of their customers.
I had a very bad experience. Booked ticket for Dubai business trip. Payment debited from my account but transaction failed from cleartrip... i received the mail and message from cleartrip, payment will be refund after 5 to 12 working days... how can I wait for 5days and that's too cleartrip fault.
Payment debited my account in second but refund will take more process... we need solutions immediately since it's business trip and also after minimum 7 days later. Flight fare will go high and who will bare this... need immediate solutions... i can't miss my business meeting... help us soon
I will never use this fraud company's app or website again. I've been waiting since June for my refund of three flights still there is one refund pending even the airline has refunded the money to them. I've sent multiple emails but there is no use they don't care about customers. No reply at all. I am writing this review because I need my money... I hope there might be a use of it.
They wasted three days of mine without any proper feedback. They had no respect for the international customers and simply transferred the calls between their departments. A bunch or irresponsible people who do not have any value for the customer. I would strongly recommend anyone not to avail their service any time.
Overview
Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sherif,
Thank you for your patience. We request you to please check and respond to our email in case of any clarifications.
- Cleartrip