Contacted so many times for refund but all the times CSFF support is not supporting, my bank require simple letter for the cancellation of transaction but this cheaters of csff refused to provide. Friends never use this service. Due to cleartrip mistake transaction was cancel, 35 days finish but yet i haven't got refund,.
Cleartrip did not keep their promises regarding the cancelled tickets refund every time they change their words. I am totally disappointed regarding their service and not recommend cleartrip to anyone. You will lose your money and time.
More than month passed clear trip not paying back my refunded cancelled flight by air vistara.
I have send them 17 email giving detail Air vistara confrmation of full refund but all the time they reply with computer gnerated auto reply. I have no option but to sue them to consumer court.
I have cancelled a flight ticket on 28th July and today is 25th Dec. Till date I didn't get my refunded money yet. They cheat people like this. After contacting the customer service they said they didn't cancle the ticket so its not their responsibility.
I book ticket from cleartrip because of pandemic flight cancel I ask for my refund. Its been more than 7 month now still they give not my refund. They did not pick a call. Worst experience...… don't book ticket from cleartrip.
Did 2 business class tickets through cleartrip, airlines cancelled the return journey. Had to purchase new ticket for return. Cleartrip not working on refund for cancelled ticket. Cleartrip sending a mail to us saying talk to airlines for refund. Pathetic company, worst experience never work with them.
This looks like fake site because the support system is totally disgusting. Nobody want to support you or answer your query.
I had booked a ticket before lockdown I wanted to refund my money because the travel was restricted that time, so when I asked for refund they processed zero refund.
How can you charge for the things or services, which was not even used or not tried to use. Even though your terms and conditions can not bother. Because it was not the consumer decision it was government decision.
Do NOT deal with Cleartrip ever. I regret booking my ticket with them on July 1,2018 for a flight for the 10th of July - 15th of July 2019. The money was deducted from the account but no ticket was issued. I phoned customer support and they said the money will be refunded in 2-3-4-5 days (there was really no uniformity between them). I phoned them and the only thing they can offer is to provide a link to. Guess what! Pay them more money. The amount was 1, 20, 832 rupees. So yes. NEVER book with these frauds.
Customer service dont know any thing and they will tell you any thing so that you dont get your refund. Very long hold for talking to customer service. They will transfer calls after long hold from one desk to another but will not give any solution.
Never book a ticket in a clear trip. My refund being 70 days still I don't get it. Very very bad service. I cancel my ticket on march 28 they sent message it will refund on May 28 now they say it will be on june 17 very very bad service I never recommend to anyone
Overview
Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nilufa,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip