CVS

The Cashier Andrea was so Polite, and efficient! Very Friendly going out of her way to Help! She deserves a Raise!
Sincerely Mary J.

As always, Stickermule came through quickly and accurately. This time I was making my fuzzy graphic into a usable vector format.

I asked my dr to call in the script early so as CVS would have time to make sure they had it in stock since it's a controlled substance the pharmacist called and said I wouldn't be able to pick it up until Sun this was Thursday which I was fine with Sunday morning I get a text that states they do not have enough to fill the prescription I then called cvs and asked when I would be able to get my meds I was told it would be Thursday I asked how they didn't know they didn't have enough to fill it when we spoke on Thursday and again on Saturday? Meantime I have had to postpone a trip to spend Christmas with family I delayed others by 2 days of them leaving. I now get to spend the holidays alone all because CVS couldn't do one simple thing. Had they told me on thursday or even Saturday they couldn't fill it I could of at least let the rest of the family leave as planned I know I can't sit for that long in a car without my meds this is the second time this has happened with CVS I am totally disappointed in them and I will no longer tell people to give them a try

My doctor faxed two prescriptions to the CVS on Hillcroft and Braeswood and the pharmacy filled it within 15 minutes! They are amazing!

Just waited forty minutes at a deserted drive up window for a six-hundred dollar cash pick up of medicines (all for poor me) at Long's in Waimea. When someone finally came to window after 30 minutes, the unpleasant pharmacist denied that my doctor had ordered insulin, although it is clearly ordered on Mychart and was on CVS.com. She demanded several times that I provide her the type and dose of the newly prescribed insulin from my car, which, of course, I did not have. How this information would have changed anything with an order she ignored, I do not know. This lovely transaction took place following my fifteen-hour Friday shift as a nurse practitioner. She was rude, insisted on calling me ma'am, told me she was "SORRY you feel that way" for inquiring about cost and tryinh to get the life saving drug my PCP had ordered. She did not even thank me when I ponied up six hundred dollars (with ample insurance coverage). I have served this underserved island community and three other states for > 24 years practiing psychiatry and addictionology but, as of this evening, I will NEVER send another patient or RX to any CVS in any of states where I currently practice. I am glad I have never treated any one of the thousands of patients I have served the CVS way.

I am a physician- anesthesiologist, showed up at CVS at Pikeview Dr, Midlothian,VA, with a handwritten prescription, written by me, antibiotic needed urgently, and was given the treatment, ' this is not an official prescription, i cannot accept this' speech, despite my telling her, i have done this before for my antibiotic needs (rarely, of course) even at other CVS branches, of which she said something like, ' i dont know why others allow this, but this is not acceptable'. She was WRONG, AND RUDE about it. It made me feel ashamed like I was doing something wrong. Should I get a prescription, like online, from a Nurse Practioner, for example, just to get this antibiotic and make it OFFICIAL? OR should she be reminded of correct policies?
Thank God for another CVS nearby who accepted my prescription, revised the note, and also verified my credentials, and were kind enough to take care of my needs) God bless them!
Now, at the Pikeview Dr, Was there anything else involved, perhaps?.as she was older, and i am, too, and she was Asian, as I am, too?

Called in to refill last refill prescriptions (2 of them). Asked them to confirm that they were not expired so if they were I could make an appointment with my doctor to get them up to date. They confirmed they were not expired. But confirmed they had to "order one of them" since not in stock and would have it in no later then that Wednesday. Mind you the two prescriptions were on the same date to be filled. They allowed me to pick on one but not the other? Their Reason #1 The script was "expired" I said when I called you did you not confirm with me that it was not? And If the they were expired why are you giving me the other one? Reason then #2 "Well then you took too long to pick it up." CVS sends out text messaged to remind you of prescriptions and how long you have to pick up. I still had "weeks" to pick up (within 30 days). I was not even on a full week yet of not picking them up. Called their 1800 number and they had the district manager call me. She too was confused by it and told me that she would look into it. Only to have the pharmacy call me to fight with me again on how it was not their fault and that I waited too long. Pharmacist also confirmed on phone said that the prescriptions are good for 90 days for certain ones days per law and that I had it written on April 22nd. So on July 19th when I went to PICK days after calling to be refill the medicine and was told "no for the one" it still would have not been expired! Another lie. They waited until today July 23rd to have the actual pharmacist look into the situation and said oh well they are expired. This is not the first time this keeps happening at the same CVS location here in Louisiana. As they also go through many pharmacist I am wondering if we have some. "misplacement" of medicine going on and blaming the customers of not being in time or "script expired" I will most certainly no longer due business with such a misconduct place.

I used a 40% off coupon, and paid more than I could have purchased at Walmart. Coupons are Useless!

I have always been very pleased going to my CVS store at 5670 Monroe Street, Tallahassee, Florida.
Friendly and helpful!

I have been trying to fulfill a necessary prescription for my seven year old son since Monday afternoon. My wife called in the Rx between 3:30pm to 4:00pm on Monday ( 2-4-19). She stops off today after work today between 5:30pm to 6:00pm. The prescription is not ready and they tell her it will be another hour. She calls CVS around 7:30pm to 7:45pm and they tell her twenty more minutes. I wait until 8:10pm to 8:15pm to leave. I get there and wait in a line with four customers ahead of me. I meet a guy behind the counter and he apologizes about the wait and being slammed, but says it will be another ten minutes. I am hesitant and give him the stink eye, but I say no more and browse the store. He tells me that he will make my prescription a top priority and will expedite me. I get bored of the store and pace around the prescription desk again. An older blonde female pharmacist asks if she can help me and I tell her my story thus far. She tells me that she can only give me 22 pills of the prescription because that's all they have. One, she couldn't transfer it to another CVS since it was electronically sent to them from the doctor and two, we would miss eight pills because of the electronic prescription. She says sorry, that someone should have checked to see if there was enough for the prescription. The funny thing is that it was her and one other male employee that was running the pharmacy. Is she blaming herself? When she told me she couldn't fill it short of us loosing eight pills, I saluted her and walked out. Nothing but silence from the pharmacist upon walking out. Yes, we waited too long to fill my son's prescription, but does one mean to tell me that a common needed prescription can't be filled/communicated after approximately thirty hours in the 21st century. I will never slide another dollar of my money across the clerk counter of this CVS. We are transferring this prescription in the morning.

Absolutely the worse experience of any pharmacy. I have been getting my scripts (the same exact ones) for the last 7 years at CVS and will NO LONGER!

I was unable to get to the pharmacy so I decided to utilize their online mail order. I paid my deductible and waited for it to arrive. 2 weeks passed and I still hadn't seen or heard anything about my medication. I looked on CVS.com only to find that my script had been "delivered to the mailbox". Checked my mailbox, to find nothing. I call and find out CVS mailed it to an address I haven't been at in 5 years. YES, I did change my address SEVERAL times on CVS.com as well as in person at their location. Not to mention, I verified the CORRECT address at checkout. As I was trying to speak with the rep who answered the phone, she insisted on talking over me and telling me I have to call the Post Office as this isn't their fault because they sent it to the address CVS had listed for it to be delivered to. I advised there is nothing the Post Office can do since the mistake was not made by them. She then said this was my fault and not theirs to correct. I continued to try to help her understand this was the mistake of CVS in which she reiterated this wasn't their mistake or problem to resolve.

I contact the Corp Office and was told they will submit a request to my Dr. to have this refilled, but if my insurance won't cover the replacement script; I will have to pay the full price of the script. I asked why I have to pay AGAIN and end up paying FULL PRICE for something CVS mistakenly caused?!

I understand mistakes happen, but it is utterly ridiculous that your customers have to pay for a mistake made by the company. This is absolutely unacceptable and I personally will NEVER use CVS for anything again.

Cvs/pharmacy #2801 nogalitos, san Antonio, texas review on Jassidy verygood at her job very helpful and kiny