I've been playing this since 2012 and have won many items. It's a great way to purchase items at a low cost.
Tried deal dash today for the first time and it didn't turn out very well, I was bidding on a item and the counter went to zero for about 3 seconds, my wife and I got excited that we had won and then the counter went back to 10 seconds, not sure how you can win on this web site. It was my first time bidding so I'am trying to get Deal Dash to give me a 100% refund since I 'am not happy and that is thier policy.
Hi Samuel! I'm sorry to hear that you didn't enjoy your experience on the website. You're of course entitled to a refund on your first purchase.
If you haven't received it please send me a personal message and I'll look into your case and make sure it gets resolved.
DealDash provides great value and a great customer experience. I look forward to participating each and every day. Their customer support team is always prepared to help and is a pleasure to deal with.
Hi Michael! We can't thank you enough for your amazing review. It keeps us motivated and confident in delivering top-notch services. Remember, we're available 24/7 whenever you need assistance. Happy Bidding!
I was confused with the initial $75.00 charge and asked to get a refund. Customer representative Graham handled my request quickly and efficiently. Very pleased with the service I received from Graham.
I bought a pool fountain from the auction site and when it came I was so excited... The quality of the fountain however was not to my standards and would not make it with my kids playing in the pool at the same time. I emailed DealDash and told them about my problem. DealDash contacted the pool fountain company and had them issue me a prepaid shipping label and a refund for my buy it now price. What a great experience with customer support...
I foolishly tried this site out and won a few piddly things, but when I had a problem with the "BidBuddy" freezing, customer service tried to put me at fault. They would not even offer to give me back the bids I lost because of the glitch. They would rather lose my business. Well, they did. This is basically online gambling. You will lose much more often than win... trust me!
Hi Linda, I'm sorry you experienced a delay using the BidBuddy. As the service operates over the internet there can sometimes be unexpected network issues. We have a 100% refund guarantee on your first purchase and I'd like to help ensure you receive yours and investigate what has happened. Please send me a message with your username so I can find your case file to assist you further. Sincerely, David
Sorry but this site is a scam! Their pennies really cost you dollars! It's not a penny site whatsoever. Impossible to win auctions when they have robots up bidding you up. Don't bother with this SCAM of a site. Going to a lawyer to file a class action lawsuit. This site needs to be taken down!
Hello Alan,
My name is Laura from our customer happiness team here at DealDash, I am so sorry you feel this way, let me try and help:)
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help?
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
I recently bid on a 425 bid package. I purposely entered the bid late. Another bidder started long before me and must have placed more than 425 bids and couldn't have possibly come out ahead. I finally quit bidding, and someone else (third party) won. WTH DD are you putting Sleeper biders in the auctions just to bid us up?
Hi Stan, thanks for your comment. The winner in an auction is determined when the timer hits zero seconds, meaning the last bidder who placed the bid would have won the auction. Users can use our automated tool Bidbuddy to place bids for them and we recommend users to use Bidbuddy, as it guarantees the bids will be placed into the auctions. Just reach out to us directly and we will be more than happy to further investigate the auction for you.
I won a bid for a $10 Wal Mart gift card. After some weeks I did not get the card so I sent a e-mail to DealDash. They advised me that they would get me another card or I could take 150 free bids. I took the bids and think that, that was more than fair.
I went to the site, look at some items, placed some bids on a couple of items, had a couple of people bid jumping on me so I left. It's ridiculous the way people bid on items now. Like hogs on slops... it's no fun any more. That's why I have had over 700 bids for a year now. The same with Quibids... it's just not fun anymore. To many people with different IDs that come in and win the best items and come back with a different ID and win again regardless of the cost. BULLIES! Show offs... I can keep my money or go to town and pay full price locally instead of on a web site.
DealDash is an online bidding site. It takes some time to learn the proper way to bid, but you can win some high quality items for great prices. I have won several items including Schultz earphones, a Senz umbrella, a wok, Cate and Chloe jewellery and more. All items were high quality and I paid a pretty decent price... and that includes the bids I bought and lost on other auctions. Try it out! It's fun and addicting!
IT'S A SCAM! Do not waste your money here, i was online at all time ALL DAY and saw how the system took this out my hands, this site is BS! I'm out $250 and will be disputing this with pay-pal. Do yourself a favor don't waste your time here. Lior. NYC. T review if you are affiliated or have a conflict of interest with this website.
I came across this website by accident one year ago while traveling to Japan, and I love it! I won my first auction very quickly and thought to myself, that this couldn't be real, but with Dealdash refund policy (for new bidders) if you aren't delighted you can get a refund (read their 90 day policy), I figured that I didn't have anything to lose, and continued to play. I love the free shipping and the great customer service too!
I have only been a member of this site for a short time. I', m new to Penny Auctions and wanted to commend DD for thei great customer service. They respond quickly and take care of the issues quickly. I recently had a shipment that did not arrive. I emailed the Customer Support team and they tracked my shipment and it is now on its way. They are very professional and I enjoy their site. I have won some auctions and love the fact that if I don't win I can buy the auction item and get all my bids back. Not sure any other site does this. I would highly recommend this site to others and urge you to bid smart and only bid on items you would be buying if you don't win the auction until you get some experience. DealDash is a 5 star for me.
D Kelly
I have done many auctions in my life, dealdash is the only auction that when you bid and you don't win you loose all the money you were working with! This is NOT the way real auctions work! Since when that when you bid and don't win you loose your money. This is nothing but a scam & big money grab! I would not recommend this auction site to my closest friend! It's a steal your money auction!
Hi Rick,
Thanks for your review, I'm very sorry for the inconvenience.
DealDash does operate on a pay to bid model, where bids are required to be purchased. However, we do offer a full money back guarantee on the first bid pack purchase and a Second Chance Guarantee for your first win!
DealDash has been in business since 2009, and the integrity of our auctions is our top priority. We stand by our motto of "fair and honest" auctions, and would never do anything to cast this into question. With over a million registered users, we are the leading company in this market in America - that success would not be possible without a total commitment to integrity.
Feel free to reach out to us anytime at support@dealdash.com, have a great day!
At first my experience with deal dash was pretty bad, they had a lot of issues and I had a very disappointing Christmas. They really did their best to make it up to everyone. I stayed with them and gave them the benefit of the doubt and this last summer, due to circumstances beyond my control, I didn't have a chance to pay for some items I had won in the auctions. I contacted support and they gave me another 2 weeks to pay for the items. Ever since they were on time with my deliveries and my experience has been awesome, I tell everyone I know about deal dash. I intend to keep on doing that for a long time. Thank you again deal dash
Janet Baragone
I have been a DealDash customer for some time. I do not have access when a lot of your items are put up for bid, therefore there are times that I would have bid on an item, only to find out that the bidder selection is already full.
I have only won a couple of your items.
I had won steaks and had not received an email. I had to make an emergency trip to the hospital and was gone for 3 day. During that time the steaks were delivered and know one was looking for them so they sat outside. I contacted Deal Dash a few days after I got home and now I have new steaks on the way. Deal Dash has always answered every email. It may not be the answer you want but if you have a problem they will explain the reason for the answer.
I love DealDash! I have won several gift cards. I have gotten a few great deals (bid 2 times and won a $25 gift card). It can be difficult to win, but if you study patterns and spend some time on strategies, you can win.
It seems that every time I decide to bid on an item, the bids go on and on. I have paid the price for a lot more items than I have won by bid. I can't say that I am really satisfied considering my experiences.
Hi Ed, since the auctions are really unpredictable it's best to always bid on items you plan on buying anyway in case you don't win; this way you don't lose your bids. I'd be happy to talk with you to answer any questions or share bidding tips. You may also be interested in visiting DealDashTips.com or DealDashReviewed.com. Sincerely, Dave
What a joke, this site charges you 24 bucks for bids and every item worth bidding on takes 100'xs more bids to even have a chance of winning so you have to bid on bids on more bids and pay more money for more bids. Granted some players are hooked and do just that and a rare few get something for better than shopping around prices.
Hi Marly,
My name is James, and I am writing on behalf of DealDash's Customer Support Team.
Fair & Honest is a symbolic capture of DealDash's core values, these values start and end with our commitment to being humanistic.
I would love to show this to you, as it seems you've had a negative experience. How can we help? We have great return policies on items that our users are not satisfied with, and offer a 100% money back guarantee on your first Bidpack purchase.
For now, let us know if you have any other questions or comments for us.
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Best,
DealDash Support
Overview
DealDash has a rating of 4.5 stars from 4,479 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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- Maple Grove, MN, United States
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Business History
After one such letdown experience, spending $50 on a pay-to-participate auction site with nothing to show for it, our founder decided to create a fair and honest alternative to bidding fee auctions, where losing bidders don’t have to lose the money they spent bidding. That is how Deal Dash was born in 2009. Today, over 1,000 brand named products are discovered and won by customers every day!
Bid in our online auctions to catch a deal and if you don't win the auction, you can buy it now and keep on bidding!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
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Happy bidding!