DealDash has a rating of 4.5 stars from 4,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Very quick attention to my email. Deal Dash has a great support team
I went in blind, & they showed me what i didn't see. Great honest people.
Something went awry when signing up with deal dash, so I backed out all of my info only to find out a short time later that they went ahead & processed my information after they said there was an error on account information, that it to closely matched another account #.
These people who run and take care of DealDash are so nice when you contact them. And you don't wait for a response. They answer your emails really fast! I have won a few things and there is no waiting a week for the products. You win, BAM its at your doorstep!
Fast at answering my question about a return. Very fair options
I'm very satisfied with the products that DealDash displays on their site.
They were prompt and answered my question in a courteous, and timely manner.
I didn't read or understand what i was getting into.
DealDash is a great website for people who enjoy purchasing bids. Purchasing bids may not be for everyone, but DealDash is a great place to bid on items. Recently I guess I did not read and understand the sign up process and got myself in a mess. I contacted Customer Service regarding the matter. Customer Service was prompt in handling my issue that I created and made everything right with me regarding my issue. Thank you DealDash! A happy customer, Hilo, Hawaii. Thanks!
DealDash is a good auction site to win great things on for cheep. I love winning!
They offered a full refund when I realized that they did not ship to Canada.
Just wanted to let you know that Dealdash is a very good organization in my eyes.
The customer service I have received with the multiple questions I have had pertaining to your service has been 2nd to none. It is absolutely OUTSTANDING! Thank you for this!
It was a breath of fresh air to discover a company that in the days of outsourced or computer generated customer support, still treats its customers with respect and goes the extra mile to insure your experience is smooth and positive.
Deal dash has left me with a great impression. A good felling of excellent service. I had an issue which was resolved very quick.
Thank you.
I can't say how awesome deal dash is! In my opinion it is the best app out there and I love it!
I have the same opinion as Will. I have tried several auctions after I first joined Dealdash and in every case, I've ended up having to use the buy it now feature because there is no way to win. I don't want to use the Bidbuddy because I have noticed, sometimes the items go for more then their listed value. Don't understand that at all. I don't want to pay $30 for a $25 gift card! That brings me to the value they list on the items. I'm not so sure the values they list are anywhere near what the items are actually worth. No "buy it now" makes sense on over priced items. Also, when I bought bids, they ran it through twice. I only bought one pack and ended up with two. Not what I wanted. Why would I buy bids in two different transactions at the same time?
I had just started with DealDash and didn't know how it worked. I made a huge mistake bidding which could have been costly, but they have a great 90 day policy for new buyers and they fixed it for me. I was so relieved! Thank you Yasmin, online support.
Love DealDash but learn your bids fast to get the best deal!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!