• DressLily

DressLily

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Overview

DressLily has a rating of 2.5 stars from 4,651 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressLily most frequently mention customer service, tracking number, and credit card problems. DressLily ranks 10th among Discount Clothing sites.

  • Service
    871
  • Value
    818
  • Shipping
    877
  • Returns
    586
  • Quality
    788
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
345
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How would you rate DressLily?
Top Positive Review

“My impression”

Aleksandr R.
12/16/18

Shop with constant sales and discounts! Also, the store distributes promotional codes for a very large discount, at this price you will not find on other sites! The goods are sent quickly, tracked. Recommend this site!

Top Critical Review

“They don't have always what you order”

Johanna S.
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th. January 10th they send me an email saying they don't have some of the items I ordered. Then a few weeks later I received the clothing I ordered that they did have. They at least refunded me for the clothing they didn't have.

Reviews (4,651)

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Reviews that mention popular keywords

customer service (809) dress lily (200) post office (94) order number (95) credit card (140) shopping experience (60) quality products (32) right size (34)
Thumbnail of user stephanier204
1 review
0 helpful votes
  • Send Message
June 6th, 2018

Plusieurs achats effectuer livraison assez rapide, bonne marchandises pour un prix très attractif; je recommande le site dresslily

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Stephanie R.,

Thank you for taking the time to write your review. We at Dresslily really appreciate this.

Best Regards,

Dresslily Customer Service Center

Thumbnail of user alejandrap
1 review
0 helpful votes
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December 19th, 2013

Gracias Dresslily! Llegaron mis compras a la Argentina re bien! :)" Alejandra"

Thumbnail of user greetjec
1 review
0 helpful votes
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May 5th, 2015

Bestelling gedaan, NIETS ontvangen. Bedriegerij

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear greetje,

Let me start by apologizing for your experience. We really want to make this right.

The shipping company refuse to ship your item and we the item has been send back to us.

This is a mistake from the shipper which is unfortunately out of control.

To show the good willing of cooperation, we are willing to provide you refund or resend for you reference.

Please reply your email, if you have any question, please feel free to contact with us.

Best Regards
Dresslily Customer Service

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From the business

Shop for the latest online womens dresses, sweaters, outerwear, tops, bottoms, bags, shoes, jewelry, watches & accessories from DressLily.com. Cheap price and fast delivery.

Company Representative

Thumbnail of user customerservicer1
CustomerService R.

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