DressLily

I came across this site on Facebook. Was drawn in due to the cute dresses and swim wear. They have the worst customer service ever! They Never return emails. It took them 4 weeks to provide me with a tracking number and then another 3 weeks before I received my order. I purchased a vintage one piece swim suit in a size bigger than I am, due to reviews
Saying that sizes run small I am a S & I ordered a large. It was teeny tiny. Although I can't wear it, it fits my 10 yr old daughter perfect. Soo glad I only spent $20. I learned my lesson, never buy from China or any other sites you unsure of. Its best to keep it

I placed my orders before I found all the bad reviews. It made me very skeptical but everything arrived as promised and actually faster than I thought (about 5 weeks). Yes, I got scared when the tracking numbers they provided did not show up on tracking right away. But they eventually did. Packages were delivered in fine shape. My only regret is the sizing. When it says what it will fit - that is a tight fit. If you like a little more "give" go up a size. Overall quality is good. Products are as described. Based on what others had said, I wanted to let people know that I had a great experience. BTW - I received 5 different swimsuits, am waiting for 1 more to arrive and I just ordered again.

Got a pair of jeans - unfinished seams and they fell apart. 7 weeks to deliver - now refuse to refund unless I ship it back. $16 shipping for a $18.88 item. Second item zipper did not work on arrival. Same crap. DO NOT BUY! This garbage is not worth the rags they send you.

Order a top for my wife 12/23/2014. Was sent confirmation delivery but address was wrong (first digit off by one)emailed them a correction they said the item had shipped. They took my credit card which requires a correct matching address for approval so how did they get it wrong? They didn't, it's a scam. I am contacting th U.S. Sept of commerce and since they use USA this is federal case of mail fraud so I will contact USA postal inspector to look into it. In addition I am putting this review everywhere I can. I buy lots of stuff from China through Amazon and usually get it in 2 to 3 weeks. 50 days is ridiculous.

I wish I would have found this website and read the reviews before I made my purchase on dresslily. I paid more than $30 in shipping and handling for coats that looked nothing like their online pictures when they arrived. One of the coats even had ALL the button holes sewn shut! I contacted their support center several times before I received a response requesting photos. Really, the burden of proof is on me? I sent the photos and 4 days later I STILL haven't heard anything from them even though their so-called policy is to respond within 24 hours. Do yourselves a favor, do not make any significant purchases from this website!

2 months later and still waiting for product. Emailed customer 2 times and basically "it was my fault" for selecting the "free shipping" that has no tracking numbers. Oh, and it is shipping from China. They keep telling me to wait and I can have 4% off my next order? Really? Why would I buy another item at a measly 4% discount when I never received my first order. Bunch of scammers in my book.

I ordered over one month ago 2 coats in wool/cotton fabric. They looked really great at the website but when I received the tiny packages and unwrapped those jammed items they didn't only look like crap but they were made entirely out of cheap synthetic! Since then I try to get a full refund form Dresslily but the try to fool me with bonus points or just discounts on it.
Till now I haven't received their money and I only can post my story on the web to share this with future customers. I don't think I am an exception; be aware to shop at Dresslily!

Tops are sizes for a child. Poor quality. Only received a portion of my order. This company is located in China so return is costly. They gave no email address. Can only be contacted by FB... STAY CLEAR!

I ordered four items from Dress Lily on Sunday 9 August 2015 and received promptly on Thursday 13 August at 9.00 a.m.
The clothes are very trendy and fit like a glove as if they had been made especially for me.
My only criticism would be is that the material could be better and I would be willing to pay more. The prices with free delivery are amazing.
Will order in the future. Thank you.

Placed order 2 months ago, got a shipping notification via email about 7 days later shipping from China then got another shipping notice a month later saying shipped via Netherlands mail. My credit card was charged back in August with original shipping notice but I still have no merchandise. Tried to email with them and they do not understand the issue and keep saying that international shipping takes time. Has my product shipped once twice or at all? I don't know! After seeing these reviews I would say don't buy anything here ever!

I ordered two ladies dress hats. The were folded and crammed into plastic bags for shipment. The brims are out of shape as a result of poor packaging. I would have thought they would have been in cartons with packing material to protect them for being crushed. Will never order from DressLily again.

I bought 5 things. I was extremely impressed with all of them. I received my order quickly and efficiently. Good quality. Reasonable prices. The clothes are just like they looked on the website and everything fitted perfectly. I already have other items saved in the favorites list for a next order. I'm definately going to be doing more shopping on dresslily.com :)

What awful reviews and I have to add another. Did not get half of my order. Over two months. No matter what you ask for help with they put it back on you. "Go ask your post office" Huh?! Horrible experience. Unfortunate. I would have been a repeat buyer. They think registered mail is a good thing. In the US it is not and costs us as taxpayers because from China they do not pay for what that service costs here... not to mention that working people can't easily go pick up packages and our Post offices could be some distance from where we are.

Ordered pants over two months ago and nothing. I had an email from DressLily which all of sudden disappeared from my mailbox, which means they are using self-expiring emails. This business is not ethical and I suspect that this might be a front for something else. DO NOT purchase from this business. If you do, use PayPal to protect against identity theft or watch your credit history very closely.

Usually I am wary about ordering on websites like this and expect the worst but I was pleasantly surprised by Dresslily. Everything was shipped in a timely manner and the clothes looked wonderful. I'm glad they have so many options for plus size women.

Being stupid i thought i would give this company a second chance, well i was proved to be right in the beginning they offer so much take your money then two days long refund the price how can this company trade they never send out any good, please stay away from them as you will only be disappointed again and again, you have been warned

Although the customer service reps repeatedly say the item is on its way, I don't have it. Ordered it in early December, it's now mid-January. So frustrating! Update: Dresslily refunded my money, no problem. Package was likely lost?

Read the measurements on each item. They vary by length and bust size. Take an actual tape measure and run from your shoulders to the length listed.

Do not be put off by the sizing scales; Asian clothes run much smaller for labels.

They must be listening to their customers because I got my dresses in less than a week, and WITHOUT any surprise extra duty at the door.

All of my dresses fit, look beautiful and I'm very happy. But if you're spending $20 on a dress, don't expect designer, think more Old Navy. Decent dress, not expensive, fits well.

Just be a smart consumer and actually measure. I'm plus-size and all my dresses fit.

Everything I've gotten from Dresslily has been well-priced and beautiful. My only complaint would be that in order to get a refund if your package gets lost in the mail (speaking from experience here), you must have paid an extra fee for "insurance." Otherwise, I love what I've gotten and recommend the website to anyone who needs nice clothes on a budget.

After reading some of the other reviews I was worried about my order arriving at all. Or arriving plus major shipping fees (which would have been my own fault for not researching)
However, my items arrived about a month after ordering, which I expected. (I didn't pay extra for faster shipping or tracking) The bag, newspaper look? Was a bit smaller than what appeared on the web page, but still a good size. I also ordered the red button boots. (Most afraid these would never show) They arrived, they DO fit and for the price, very fair quality.
After all the negative reviews from the site I'm not sure I'd order again, but I'm quite thankful I did get my order and didn't have to pay extra once it arrived.

I wish I could rate them a negative star. Save your money. Everything comes from overseas and the workmanship is PURE GARBAGE. Why didn't I see these reviews first? I ordered 2 coats and some boots. I use the term "coat" lightly. They are seriously small and look nothing like the pictures. Just cheap fabric, cheap buttons, irregular seams and fit. The buttonholes weren't even cut open on my last "coat". I have pics to prove. What a RIP OFF.

SCAM COMPANY!
Promised to refund my postage but kept my money instead. The clothes are cheaply made in China. Horrible products sold from the website deceiving customers by showing beautiful images.
Items are not as described, arrived ripped and looked used.
They've blocked me from live chat because I've asked for my refund after returning the tissue like material clothing to their warehouse in Spain.

The website has a satisfactory button which doesn't work or bring up anything. I wonder why the satisfactory button doesn't work!

I still want my postage refund as promised.

Hope Jessica Chan and the rest of the incompetent managers reads this message,
Not sure why this company has a marketing social media team responding back to bad reviews. This company sucks and you all know that. It pays the bills though I suppose. I bet none of the people working for such ridiculous company would take the clothings if it was for free, that's how pathetic this company is as well as their products.

1 shirt ordered over two months ago still has not arrived. According to the website orders take 7-15 days after shipment so it has passed the latest shipment date by almost a month now. Tracking number didn't work and customer service was of no help (that's if you are willing to wait the extended time for a real person to answer the phone of chat online with you).