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eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
I use ebay to mainly buy clothes, wigs, accessories and collectibles so I only have experience from those kind of sellers. My purchase went really well and that is probably thanks to my 'ebay routines'. I always check the bad ratings of the seller first. Why? Sometimes a seller may have a loooot of good ratings so that the bad ones disappear in the crowd. Look them up, read why they were unhappy with the purchase and then consider if you still can trust the seller. Maybe it was just a problem with longer waiting time for a customer or it could be something more serious that you are scared of happening to you.
I also have my own principle when purchasing anything on ebay: never buy expensive things. Why? Actually it LIMITS the chances of me being scammed of a ton of money for possible $#*!. Also, I am on the internet to find lower prices, not higher than in stores. Then of course, if it is ridiculously cheap then always consider why that can be the case.
Lastly, if it is something that has a high risk of being fake (collector's objects or alike), then it is good to try and contact the seller for more pictures. If you get no answer maybe he is unavailable or just ignores it all together for reasons we fear. If he agrees it is good if you ask the seller to put something in the picture that normally would not be included so you know that the picture is genuine. Maybe a bottle or a cup, an item everyone has but would not normally be included in photos on the internet so that he can just copy it and send it to you.
Sometimes we can get into contact with scumbags on ebay. But several times it is just a seller who wants to sell GOOD items and get nice reviews to help his business further.
This is one my first option to buy used stuff on the internet. The only problem is the long time shipping
I purchased a size 9.5 jordan, and received a 9. It went through an ebay authenticator, and ebay would do anything.
Ebay is not even for 0*. The worst of the worst. I HAD EBAY ACCOUNT SINCE 2015 buying once a while and all the sudden they suspended my account when I contacted them told me because I had to many return. I Think that ebay has option to return and I barely shop ebay bc as a costumer service they are one of the worst. I had 2 or three items didn't even receive them and tracking showed in transit but time frame ended long time of course I would want my money back if there is no product. Maybe I had 4 or 5 item as not described and 3
not received in 6 years since I have account with them. And they still suspended my account. Ebay is THE WORST AND BARELY RECEIVE ITEM AS DESCRIBED AND NO ONE IS HELPING YOU. IF ITEM IS NOT AS DESCRIBED THAN YOU SHOULD SUSPENDED SELLER ACCOUNT NOT THE BUYER. BUT THEY DONT SUSPENDED SELLER BECAUSE EBAY ALSO MAKES MONEY WHEN SELLER HAS A SALE, EBAY DOES NOT MAKE MONEY WHEN I OR ANY OF US PURCHASE THATS WHY IS BETTER SUSPENDED ME THAN SELLER EBAY DON'T WANT TO LOSE MONEY. EBAY IS ABSOLUTELY THE WORST THING IS THE PLANET. GOD BLESS AMAZON AND THEIR COSTUMES SERVICE.
I really like Ebay. I always look at the reviews before I order though. Most of the time it's pretty awesome
I love how you can buy and sell easily on here. I also love that you can connect PayPal on ebay. It is really easy to use.
I have worst ebay experience. Worst support or rather I will say no support at all. Rude Support guys. Easy for any vendor to cheat on ebay
Ebay has really good products at a really good price i try to keep it a secret that just wont happen I purchase so many different products
I bought a speaker item from sbell1884 or Shannon Bourdeax and the ad said for yukon 03 to 07 she was very wrong and i messaged her and she said it was me getting wrong item her ad was completely wrong and she wouldnt work with me she said return it i did then she wouldnt refund me shipping whitch is wrong she also wanted me to say it was me getting wrong item and i put she sent wrong item and she didnt like that just telling truth so ebay had to refund me on shipping cause she refused SO DONT BUY FROM HER AT ALL
Great site. You can find anything you want on it. If its not ebay, it will be very unlikely for find it anywhere else.
Lol I've spent hours on the phone with them! Them saying they care about the customer is like Hitler saying he loves the Jews
Great site, easy to use. You just have to beware of some sellers but ebay will help you out if you have a problem.
I love eBay. And I use it to compare stores for their prices! It's on my main page of apps, I use it daily
http://www.ebay.com/usr/odem_nowadays
Received my second order from Odem_nowadays shop in Ebay and gave 2 positive, one neutral and one negative comment on the 4 items received. That was due to one item bent due to having been packed folded, not enough padding for the items, so the bag had torn, and slightly slow shipment. They kindly offered to refund the bent item, and I revised my rating for the item to positive. Otherwise the items were nice quality, just as promised, and the price was good.
Never received my fist order of 5 items, that had already shipped prior to me placing the second order. After 30+ days' wait and then a month of many emails nothing was done by them to correct the issue, but they kept hinting that they could not help because I had not given fully positive review to them, and as a small company they need and deserve perfect reviews. I could not change the review afterwards to an unrelated order and cannot see the relevance. They seemed to suggest that maybe both orders had been shipped together, but the shipping notice for the first order was prior to placing the second order. Gave me a promise a few times to reship the order and twice to refund within 48 hours, but nothing happened as time passed by. Got refund from Paypal.
They still bothered to send me a message to say that it is important not to leave any negative or neutral feedback/review for them for the order that I never received.
Free shipping does not really benefit either the customer or seller. The estimated cost must be added to item price for the business to survive, but not specifying the shipping cost as a part of the total cost makes the customs fees and duties higher for the buyer. As a buyer I would be encouraged to make only small orders, below the dutiable value, which causes added work and cost for the seller.
Well, on the other hand I would not place any large order to a seller that I have not found reliable. And sad to say, this shop was not reliable.
Lots of nonsense and trouble. No option for tracking number for shipment.
Ebay itself is a great concept. Customer service only reachable by phone, and resolutions only available via Paypal. All depends on if the seller is reliable.
Tip for consumers:
Avoid: http://www.ebay.com/usr/odem_nowadays
Ebay itself is OK.
Would be good if Sitejabber could show the whole link provided for the review, as this review was not written about Ebay.com, but about a specific shop on Ebay platform.
I think, I could find better service than this. I fond all important things there. Not long ago I bought there a vacuum cleaner.
Tried to talk to eBay about linking my paypal account and I would have done better talking to my dog. I will never try to buy on eBay again
Tip for consumers:
Find a better place to shop
My husband purchased a Frigidaire water filter from padd68 and the seller advertised 4 of these items and we only received one item. The ad was deceptive advertising and Ebay defended this type of deceptive advertising. Very unprofessional and deceptive advertising!
Fwd: samwo-46 sent a message about 1 -4PCS For Frigdaire WF3CB Pure Source 3 Refrigerator Water Filter WHITE #*******306
Tip for consumers:
Beware of deceptive advertising
Products used:
Frigidaire water filter
I will not buy or sell on ebay. I am so angry. I would rate it zero, but it would not submit my review so I go for one star only.
DONT SELL WITH EBAY TRUST ME THE STEAL YOUR MONEY. THEY HOLD YOUR MONDAY AND MAKE YOU HAVE TO SEND THEM PERSONAL INFORMATION JUST TO GET YOUR MONEY DONT TRUST THEM
Tip for consumers:
Don't do it they are not trustworthy
Products used:
I sold some things and ebay won't pay me for them even know they was delivered to the people that bought them
Awesome business and customer service. I have never had a complaint that hasn't had a wonderful response and usually refund
Tip for consumers:
If you have an issue with the product that you have purchased E Bay has a wonderful guarantee and guarantees our products even if the seller doesn’t offer a warranty
Products used:
Too many to name battery phone cases battery chargers household miscellaneous
This site was created by more greedy megalomaniacs and did not have the best interests of either buyers or sellers at heart.
I have spent a lot of money and HUNDREDS of transactions on EBay. I was even a VIP Member with access to a special expedited 800 help line.
I no longer use EBay and hope PayPal doesn't suck the way EBAY did and does.
The downsides of EBAY are that many traditional sellers are either dumb-dumbs and/or working full time jobs elsewhere. Many are dishonest or just uneducated and do not pay a lot of attention to their storefronts. Youre basically going to a garage sale and rummaging through hoping for a bargain basement deal while getting terrible service.
The best sellers on ebay used to be overseas (mostly Chinese) merchants who were legit full-time businesses. Those sellers can now be found on other wesbites.
EBAY has lost its original purpose and now has terrible partnerships with big name brands. It doesn't work as a straight retail or discount site because the thrill of cheap finds and winning auctions is now gone AND the non-negotiable "buy it now" prices can't compete with other discount retailers like TJ Maxx, Burlington, Amazon or even Target.
The deals are much harder to find.
Goodbye Ebay!
Customer service, ebay doesn't stand behind its sales. Or customers. Shop elsewhere. Guarantee a gimmick.
Tip for consumers:
To many problems, customer service. Guarantee, lost shipping. Other sites that are professional and care.
Products used:
Dool clothing
The money-back-guarantee policy did not work for me. EBay did not pay attention to the sellers who selling faulty goods.
Updated the ebay app on my phone and all went to crap I hate the new Ebay doesn't work good at all. To many scams on ebay overseas.
That good website. I have bought a lot of useless and useful staff through this website. Always have a good experience with it.
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