eBay

Beware of ebay seller eyensteins
Will send you fake glasses and deny it.
Not even the same brand of glasses.

EBay has gotten horrible over the years. I have been selling and buying on there for 19 years now. The last four or five months they have made miscalculations with shipping costs to a point that they're basically charging the buyer nothing and overcharging the seller. This is happened to me four times in the last few months and never before that. They charge you a selling fee on the product and shipping. So for instance yesterday on a very cheap item that I'm not even going to bother to list anything like that ever again because it's not worth the time the shipping cost s were $3.90 and eBay charge the buyer $1.26. All of my dimensions and calculations for shipping have been put into the eBay calculator correctly on all of these issues. The past ones once I called up eBay they reimbursed me the difference of the shipping error and admitted that it was their fault. Since they've done that in the past I assumed they were going to do it again and shipped out the item to the buyer yesterday and now they will not make up the difference. I wouldn't mind if it was an item that I was making money on but this was basically a giveaway something I had listed for $7.99 that I got an offer for $5.00 and accepted it. After eBay takes their percentage that leaves me with a couple dollars which was what they miscalculated on the shipping. So eBay made money and the buyer got the item and I am in the negative after they're selling fees. I have had to spend close to 2 hours on the phone yesterday and today to try to resolve this and they will not resolve it. They have lost a customer of 19 years over about $2.50. Very poor customer service. Even after talking to a supervisor this could not be fixed.

I have tried over and over to upload a picture of the transaction but the file is too big and I cannot see to get it smaller

Date of experience: March 10,2023

Great site, a lot of items, you can pay with paypal so no problems at all. It s great because you can find itemss from all the world

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When you sell, you will get charged by eBay:
12.55% Final Value Fee
8% End Auction-style listing fee

Avoid buying expensive stuffs on eBay!
I got scammed with a a laptop, it arrived block and I asked for a return and eBay provided me with the QR code and i suggested to get a insurance shipping label but the seller was highly aggressive and abusive and he denied my suggestion so I contacted eBay costumer service and they told me not to worry, if the item got lost they were going to refund me because I used their QR code and I sent back the item and the item got stuck in transit and then lost. I contacted eBay and this seller opened a case about the item and sent a letter from "usps" saying that I never dropped off the package, when I have a receipt and witnesses from usps that saw dropping off the item they refused to believe me, even when I sent screenshots from this scammer threatening my own life, he told me "he knows where I live" and they still closed the case in the scammer favor and they don't want to refund my money, even though I already gave up the item and my money, i spoke with the usps inspector from my local area and he wrote me a letter saying that did dropped off the item and they still refused to pay my money which was a total amount of $1316.09 so i basically got scammed and eBay won't help even if they know this "seller" is a scammer they are protecting him, and not helping their costumers. Never buying on eBay and I hope this experience help you to not commit my same errors, DONT TRUST EBAY, in the pics you can see how this scammer was treating me!

I'd had some good experience with Ebay several years ago... but recently I used them to buy a refurbished I-phone (Diamond Wireless-3rd party vendor) after updating my new address info online and by phone support. I ordered phone online and even after confirming my new address w Ebay phone support, it was sent to the old address 100's of miles away. I immediately notified all (Ebay and their 3rd party vendor-Diamond Wireless) that the ship to address was incorrect as soon as soon as I was e-notified it had been mailed (wasn't scheduled to be delivered for 4 days via FedEx). I had asked Ebay and Diamond Wireless to have it returned or re-routed to the correct address and Ebay said "no worries"... file a claim when you get notif it arrived at wrong address. The clueless person at Diamond Wireless said, "Oh just mail it back and we'll refund". Ebay supervisor claimed it was covered by some kind of "built-in" delivery insurance (pure lie). Diamond Wireless is even worse than Ebay... caveat emptor. I did notify Ebay and Diamond Wireless again when FedEx sent me notif of delivery to wrong address and Ebay immediately denied claim. Poor customer support and supervisors who simply lie to cover their rear ends. Ebay and Diamond Wireless are very simply crooks in my opinion. I ended up taking a day off work to drive 400 miles round trip and spending $50 on gas to retrieve the package from the new homeowner and mailed back to Diamond Wireless w return notif. At my expense. DW still tried to hang onto my $$. CAVEAT EMPTOR. If you buy a refurb phone on Ebay beware. I ended up using Back Market, not Ebay, and I got an excellent product with excellent support. I would give Back Market 5 stars. Ebay gets no more business from me.

Ebay canceled and erased my account without notice,

I think this is a predatory and fraudulent act.

I am not creating a new account.

Screw them.

I am giving single star because I am not able to give 0 star.
On item detail page ebay writes "Ebay Guarantee" with big font and make the customer fool like me.
I have purchase one 32 GB Samsung memory card from ebay. After purchase I found that it's not original card. Print made on card was removed by just touching with the finger.
So, I have raised the claim with id ******* to ebay on the next day of item received. First ebay reject the claim with the statement item was in manufacturer warranty, So I need to contact Samsung.
Then I go to Samsung service center they told me that it's not a Samsung card, so you need to contact merchant.
Then I contact seller by ebay email, I didn't get the reply for 5 days.
Then I called to ebay then have given me seller number and told me to try to contact seller for 5 days. Seller was not receiving the call but still I need to try for 5 days.
After 5 days I called to ebay then they told me that they will try to contact seller and will update the status with in 2 days.
After 2 days I didn't get the call, so I called to ebay and asking for the refund then they again tell me to wait 7 days.
After 7 days I called them and they told me to send the pictures of card on '*******@ebay.com'.
After sending the email I got the call from ebay and they executive told me that I will get the refund with in 7 days.
I didn't get the refund for 10 days, so I called them again then they told me that your claim was rejected because item was in manufacturer warranty.
Then after explaining whole case they told me that no one called from ebay and grant the refund. Due to call recorded previous call was recorded and I have start the recording during call the prove that I got the call from ebay executive. Then they told me to wait more 2 days.
After 2 days I called them again and again got the same answer, After listening the audio clip of call they told me to wait more 7 days.

I am so frustrated with this type of service. For every reader of this review I only suggest that never buy anything from ebay. Ebay guarantee is a big scam and never help out in trouble.

3 items no sent refund notification but no real money more than 4month paypal or ebay no answer any more so beware

Good online shop in USA. I like their service also i their product quality. And it is a big and trustful company

Twice I have been scammed, E bay was very quick to solve the problem and refunded my
Money. I am very happy with e bay!

I bought a back up camera battery and it was damanged tried to contact selling and no response. I had to contact ebay it self for a refund

Purpose. Jpn ebay, ca seller do not deal do not trust them
That Ebay seller we can not trust
From the bigining i comunicated with him or her
I ask to ship with EMS
Rafuse and send with DHL and it cost me 41% of the price of the ring 183$
And more frustating on his ebay store they show and and tell they use EMS and dhl.
For shipping
He ship a litle box in a over size shipping bbosx
Look the pictures

Jewelry beautiful crafted and other jewelry and clothing needs for any adult or teen.must see at
Www.ebay.com/usr/cachest_85

Ordered speakers, came wrapped in a bubble wrap no tweeters and no warranty no instructions! Scammer deluxe

Horrible Horrible. Wouldn't let me sell and never gave me a reason. Customer service is completely rude and interrupt you.

I bought 64gb, Excellent Product with Lowest Price I got from ebay. Thanks. I definitely i will purchase many thing from your site.

Great. Good buying and selling. Very pro-active Customer Care and Portection service. Always good transaction results.

EBay stole my money!
I am livid I had placed an order for some Georgetown 11 Jordans. I place this order on April 15th I was told the package will take 5 to 10 business days my package supposably was delivered but once I got home from a hard days of work it was not there I contacted eBay they told me they would open a claim they did so and because their site shows it had been delivered I was denied my refund. I had only one mix up where somebody had stolen the previous package of mine that I had ordered from eBay after that they told me the post office would no longer be handling my deliveries I even had a post office lady show up to my house and say we will no longer be handling your deliveries and after that I had ordered two items off of ebay 1 pair of shoes and hair dye no problem before sign for and delivered after wasting my hundred and eighty dollars for a pair of shoes that I didn't receive I am out my money and I am out my shoes eBay customer service was rude I contact the seller rude as well I feel f***** over no one is helping me no one is even listening to what I have to say so I'm sitting here both items I don't bring my cash and shoes itself.

E bay phone number not working no more. Can not get ahold of e bay... out of control sellers... now... good luck with e bay... now a junk company...

I ordered an item from a seller and never received it. The seller wouldn't assist in resolving the issue with the shipping company even though they were a reputable seller. "eBay Buyer Protection" doesn't do anything for you. Here I am buying a TV from their site, never receiving a TV and they also, DO NOTHING TO HELP. All they say is that the case is resolved because the shipper shows that it was delivered. Well guess what. It wasn't...

So I'm out the money I spent on the TV. All I can do is issue a bad review for the lack of customer service, and I get an email from eBay saying the review has been removed. So basically, you cant trust the reviews on ebay as they'll just remove it if it's bad.

Here's the text from the mail.

Recently, you opened an eBay Buyer Protection case for Changhong 40" 1080p LED HDTV - LED40YC1700UA. We also received the feedback you left for the transaction, but it's been removed from the seller's feedback profile because of a recent decision on the eBay Buyer Protection case.

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