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eBay

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Overview

eBay has a rating of 1.7 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.

  • Service
    834
  • Value
    759
  • Shipping
    712
  • Returns
    679
  • Quality
    716
Positive reviews (last 12 months): 3.6%
Positive
5
Neutral
4
Negative
128
523
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How would you rate eBay?
Top Positive Review

“Ebay to my rescue!”

Hitesh B.
5/28/24

Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.

Top Critical Review

“Ebay did not honor guarantee”

Cathy T.
10/12/24

A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.

Reviews (3,474)

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Reviews that mention popular keywords

post office (55) customer support (79) bank account (48) customer service (580) credit card (79) auction site (30)
Thumbnail of user anthonyj5
10 reviews
25 helpful votes
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October 27th, 2011
Thumbnail of user enriquef26
1 review
0 helpful votes
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May 6th, 2020

Be careful with purchases money back its not always an option,...

Thumbnail of user michelv3
3 reviews
0 helpful votes
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January 13th, 2015

Not being much with computers I found your site easy to use and understand

Thumbnail of user kayj2
3 reviews
9 helpful votes
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October 7th, 2011

Dont care for ebay any more. I have been ripped off way to many times.

Thumbnail of user vittoriod2
1 review
1 helpful vote
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March 9th, 2020

No professional! Just want help the thieves sellers so they make their money!

Thumbnail of user ashleys146
2 reviews
0 helpful votes
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May 19th, 2016

Awesome experience very good communication and trusted company

Thumbnail of user melvinp8
20 reviews
6 helpful votes
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May 21st, 2016

Good online buying place whether your bidding are at their store.

Thumbnail of user michaelr229
2 reviews
1 helpful vote
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May 1st, 2016

Saved so much money over the years because of this site

Thumbnail of user hall4
2 reviews
2 helpful votes
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December 10th, 2010

I've purchased many things from them & always was very satisfied

Thumbnail of user stephenw73
6 reviews
9 helpful votes
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April 13th, 2016

I wish brick and mortar stores had this review system. Maybe better customer service!

Thumbnail of user jeffs50
1 review
1 helpful vote
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July 6th, 2013

Its run like a Nazi camp. Plus the fees will leave very little room for profit.

Thumbnail of user johhnyfivem
11 reviews
55 helpful votes
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January 15th, 2011

Very good site to buy just about anything. Much better than amazon.

Thumbnail of user frankh550
1 review
0 helpful votes
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December 29th, 2020

Man muss negen seinen Ausweiß auch noch Bestätigen, wo die Ware herkommmt. Wenn es auf dem Trödelmarkt gekauft wurde, wie soll man das Nachweisen. Ich sehe auch viel weniger Ware auf ebay.de weil ich denke das viele Menschen auch jetzt Endlich keine Lust mehr auf ebay.de haben. Scheußliche Webseite geworden. Nicht zu Empfehlen!

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Value
Quality
Thumbnail of user valeriag6
39 reviews
47 helpful votes
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January 19th, 2018

Un sitio en donde se encuentra de todo, a buenos precios. Claro hay que saber comprar mirar las calificaciones de los vendedores, tomarse el tiempo de ver los comentarios de otros compradores. Es importante prestar atencion a esto ya que es lo unico de lo que nos podemos agarrar a la hora de comprar. Ebay es muy justo a la hora de las devoluciones. Realmente es muy agradable la experiencia. Hay muchos tips para no caer en errores. Estoy dispuesta a compartir lo que necesiten chicos/as pregunten

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Thumbnail of user fortunag1
3 reviews
2 helpful votes
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November 24th, 2015

Ho acquistato da ebay, una delle cose più importanti è che c'è sempre una chat di dialogo aperta per l'assistenza, e ancora di più lo è il monitoraggio dell'acquisto. Fantastico lo consiglio a tutti. Ciao

Thumbnail of user dantel26
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Compro una pantalla llega rota pidieron fotos de todo dijeron que iban a recoger la caja nunca vinieron y ya cerraron el caso, todos son unos estafadores, ebay y sus vendedores!

Tip for consumers:
Que no compren nada con Ebay, es fraude y te venden todo dañado!! Y no te devuelven nada!!! Fraude!!!!

Products used:
Pantalla de computadora prefieron comprarla con Amazon que es seguro, acá NO LO RECOMIENDO!!!

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Thumbnail of user eugeniof9
17 reviews
3 helpful votes
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March 3rd, 2023

Su Ebay sono in vendita milioni di articoli, ma alcuni purtroppo sono non conformi e anche difettosi. Il problema è che quando questa cosa viene segnalata a Ebay, anche ad esempio aprendo una contestazione formale, loro se ne lavano le mani! Nella mia esperienza, in data 18-2-2023 ho acquistato presso Ebay un rasoio Ciaobosi TX-8267, e nonostante sulla confezione siano decantati i "migliori materiali rinvenibili sul mercato" utilizzati per la produzione degli articoli "Ciaobosi - prdotti di qualità" (come no!), questo loro rasoio cinese è veramente pessimo, anche rispetto ad altri rasoi cinesi di fascia bassa. Lo stesso provoca rossore, prurito e irritazione, non riuscendo nemmeno a mettere a punto un buon taglio, dato che non riesce a radere a fondo. Il rasoio è pertanto di pessima qualità (di fatto inutilizzabile) e non è lo stesso pubblicizzato sulla confezione; inoltre sulla pagina del venditore (Pedralindashop) c'è scritto che è possibile il reso entro 30 giorni dall'acquisto, ma lo stesso mi è stato negato dal venditore (e tale decisione è stata anche accettata da Ebay). Infine, ennesima cosa grave, il rasoio non è conforme alla direttiva CE.
Come avevo scritto all'inizio, ho segnalato tutto a Ebay, che però non è intervenuta e non ha fatto proprio un bel niente, tant'è che il rasoio cinese difettoso è ancora in vendita su Ebay. Complimenti!

Thumbnail of user vincentl384
1 review
0 helpful votes
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January 5th, 2023

BREF IMPOSSIBLE DE PARLE DE VIVE VOIX A QUELQU'UN ET LES LITIGES NE CE RÈGLE PAS ILS ÉTIRE ÇA LE PLUS POSSIBLE QUE POUR LA SUITE LE CLIENT ABANDONNE ET POUR EUX UN AUTRE CAS DE RÉGLÉ ALLER AU DIABLE GANG DE...!

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Thumbnail of user hosseinpourg48
1 review
0 helpful votes
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May 16th, 2023

EBay is a thieving and lying company
من در دو‌ ماه گذشته هر نوع خریدی کردم دستم نرسید و بهانه آش این بود که ما فرستادیم! اگر فرستادین پس چی شد ؟؟؟ دزدهای دروغگو

Products used:
Salon Services

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Thumbnail of user brandonm227
2 reviews
0 helpful votes
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June 29th, 2019

Mi facil de buscar encontrar y mirar todo tipo de cosas que me interesa buscar. Gracias a cada una de las consturciones de los bloques para accerder de manera rapida y eficiente

Thumbnail of user davidd167
4 reviews
2 helpful votes
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November 12th, 2015

Me gusta Ebay tienen mucha seriedad y buena proteccion de compra. Muy buena atencion al cliente y muchos productos y tardan muy poco los envios. Muy contento con ebay.

Thumbnail of user dkk8
5 reviews
0 helpful votes
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July 27th, 2019

Ebay customer care helpline number *******908//*******812
EBay customer care helpline number *******908//*******812
Ebay customer care helpline number *******908//*******812

Thumbnail of user fabiom70
2 reviews
0 helpful votes
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April 5th, 2022

Ebay è una piattaforma abbastanza nota nel mondo dell' e-commerce.
Ha tanti pregi, ma anche qualche peccato sulle politiche di restituzione e di reso

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Thumbnail of user susos
2 reviews
1 helpful vote
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July 23rd, 2017

He comprado numerosos artículos aquí, tanto nacionales como extranjeros, y todo me ha llegado en perfecto estado. Muy recomendable.

Thumbnail of user laurar983
1 review
0 helpful votes
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February 24th, 2020

PÉSIMO SERVICIO.
Yo ya he comprado muchas vece sen ebay y nunca habia teniado un problema hasta ahora. Todo partió bien en la compra el producto fue enviado por su mal de Global Shipment, el envio llego hasta madrid y cuando fue sacado para reparto la empresa de correos Sending no pudo dar con mi dirección, debido a eso yo misma contacte con Sending, que es una empresa se presta un pésimo servicio, nunca me respondieron de vuelta, luego de eso contacte con ebay y abri un caso, les explique que Sending no habia dado con mi dirección y que no los he podido contactar, perdi el caso ya que ellos se basaban en una información errónea que el sistema de la empresa de correos daba, por eso no me pudieron reembolsar y me dijieron que el paquete estaba en las oficinas de Sending y que fuera por mi cuenta a retirarlo, pero por otro lado ebay customers me trato de ayudar y segun ellos el paquete seguia en madrid en la oficinas de Sending, por eso hicieron un reenvío y en ese entonces me dijieron que con el reenvío no se me iba a poder dar información de traking ni nada y tenia que esperar 30 días, paso el tiempo nunca llego nada, yo por otro lado fui por mi cuenta a las oficinas y me dicen que el paquete ya no esta, sino que fue devuelto al destino del que se envio, vuelvo a contactar a ebay y su respuesta es que lo lamentan pero no pueden hacer nada y no me daran reembolso, y me dan un número de seguimiento donde sale que el producto fue reenvíado el 10 de febrero y no dieron con la dirección y por eso el dia 20 de febrero fue devuelto, me molesta porque el traking me lo pudieron dar hace mucho tiempo, además yo les expliqué que hay correos en madrid que dan con las direcciones y otros no pero te contactan para dar soluciones, en el caso de Sending no es asi. También por seguridad les pedi cambiar la dirección de envío claramente no lo hicieron. Finalmente no tengo nada ni paquete ni reembolso, ebay me estafo.

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Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

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