eBay

If the product is really cheap there, it is a fake account. Ebay needs to be responsible for that! OR they need to take care of it... I will never again buy on Ebay. I would prefer paying more on Amazon / Walmart and have it safe in my house.

I purchased an EPlate Scrolling License Plate Frame from Olivers-outlet. Had it professionally installed. Only half of the message displayed, then it would not work at all. Seller refused to refund because it could not be returned in original unsealed package and Ebay agreed! How is it someone can sell a non-working POS product and not take care of a customer is beyond me.

I bought a $425 item from eBay and the delivery guy left it outside without knocking on the door. By the time I went to check for it, it wasn't there. I contacted eBay and they never refunded me. I contacted them for 2 weeks straight and they never did anything about it. Horrible customer service. I will never buy from eBay again and I recommend that everyone stays away from eBay.

I've sold around 100 items on ebay and bought a fair number too.

Good: As a marketplace, Ebay still seems to be the best place to buy and sell unusual items, or find mainstream items at a discount if you don't care where it comes from. There is substantial buyer demand for the right items and eBay is not dead in any sense.

Bad: As a seller, Ebay's site is very buggy. This is endlessly frustrating. Listing items is frequently met with bugs in the listing page. And Ebay doesn't care. The site is dated and difficult to navigate.
Seller fees are not outrageous but they are quite high (10%).

Customer service is also poor and is known to side with the buyer.

The ratings system is better than it used to be, but a corrupt seller can still have your negative feedback removed even if it was perfectly valid.

If I could find a better platform to sell my items, I would gladly leave eBay.

I've bought lots of stuff from ebay. Everything came in 1 piece and exactly like it was described. Maybe it was just me buying stuff from people with high reviews. I really like the bidding system offered by eBay and the fact that I can negotiate prices with the seller. I will continue to buy more stuff, but just from people with high reviews, to avoid any possible problems. In my opinion, judging by its history, ebay revolutionized the global market and helped millions of people buy whatever they were looking for. Same happened with me.

Unless you know all Ebay rules for returns, it is risky to shop here. Despite an email from an Ebay account specialist which said the seller would be responsible for return shipping, I was stuck with the cost. I wasted my time making 2 phone calls to Ebay to try to be reimbursed to no avail. Now I'm wasting my time writing this review to warn others. I won't buy anything from them again.

After a sabbatical from Ebay, I placed an item for sale. The value of the item was $500, and I sold it (new but no box) for $378.67. For some reason ebay feels that their fee should be 20% of the value of the item, plus additional assorted expenses. In addition, they hold the money and have set up their site so that it is almost difficult to use anything except their own shipping system, which they again scoop funds from. The site is a nightmare. I'd rather give my items away.

Morals, nope! Customer service, not a chance! Hope for compassion, that's laughable.
Please spend some of that corporate money and get your representatives trained In properly. I did not know someone could be so rude answering phones. He is supposed to be the face of that company. He is supposed to offer some recourse or action. I know one thing for certain. Zach needs some training! Don't waste your time on the phone with this place. In fact don't waste your time with this company! Someone should do the right thing here! EBay you are in serious trouble if you can't properly train your employees.

To all who read this review. I experience terrible customer support from Ebay. After purchasing many items and a loyal purchaser for many years my Ebay account was either hacked or a system error introduce two unknown addresses to my account. I was inactive for over a year and recently purchased three different items. I noticed that my items did not arrived and contacted customer service multiple times. When problem was found and corrected ( address correction) customer support did not help me receive my item or even provided me with a refund. Be prepare for a surprise! Ebay customer support will not help you, after my many calls and following the guidelines through their resolution center. Ebay is not the same it was years ago. Good luck to all the current customers and goodbye Ebay. HELLO AMAZON...

It kind of become a sick obsession. I really love shopping, I am your stereotypical, however I don't always like shopping for items at full price. What i love about eBay is that you can get items used/new. Obviously somethings you have to get new, but they usually have amazing prices. And the online stores through eBay actually have pretty decent quality items! There is however some sellers that can trick you at times. You just need to read reviews on that individual seller if you're not sure about what you're buying!

I am a phone case maniac and I swap them at least two times a day. That's why I need a regular case supplier and this is ebay. Always satisfied with the delivery, and wide variety of sellers and goods. I can always find the best offer to purchase. You will get five star when u redesign your website, I think It's kinda boring.)

I sold an item. Buyer took parts out from the item and sent it back to us, saying that item did not work, even warranty seals were broken. Ebay asked me to refund buyers money because it is ebay policy if buyer return any item as defective than seller has to return money including shipping cost. I explain ebay all the situation how this buyer is ripping me off but ebay has no way to find out who is wrong or right. Look like it is very tricky to do business on ebay. According to ebay recent policy you can easily ruin any seller or seller reputation, plus seller will also get discredit as reward. For me ebay is not good platform to do business.

Left justifiable negative feedback for seller due to only receiving partial refund minus 57.31 with item returned not as described seller contacted eBay and somehow eBay removed justifiable negative feedback.
Spoke with a supervisor at eBay she tried to justify removal of feedback due to seller metrics? What does that Even mean? Why bother leaving negative feedback when seller can simply Lu contact eBay and have them remove it?
Got nowhere as far as a valid explanation from eBay.
EBay is going down hill with buyers confidence

Shame on eBay for not being forthright

I have found that most of the stuff on EBay is crap & you can buy it cheaper at most anywhere. To my surprise, Amazon has been cheaper on most things I was planning on buying there. Also, they locked my account because they said I was committing fraud, how are you committing fraud if you only buy from them. Thanks EBay for locking out my account, now I can buy good items at a fair price, not crap! One example is that I bought a air compressor regulator & the damn thing blew apart as soon as air hit it & hit me in the chest. Buyer, beware when you buy stuff from E Bay!

Ebay closed my account. That's absurd! When I asked why the rep said he could not tell me and then disconnected the call. Rude customer service. I've never sold any products, never returned any products and never spoken to any vendors. Why close an account that you make a commission on? Why not tell the account owner what the problem is? Why be rude to the person who wants to buy stuff? I've used ebay since 2005 and never experienced anything like this. There should be a class action lawsuit to prevent them from closing accounts with no reason why.

I bought 40 razor blades. Seller only shipped 30. I disputed through eBay, but eBay sided with Seller. Seller was not required to send with tracking or signature delivery. Seller did give great lip service about shipping the balance of the razor blades, but that is all it was. Strongly disappointed. EBay is dead to me after this transaction. I used a debit card to make the purchase so the Seller got their money even after a dispute at that level too! I feel I have been taken advantage of. This business model is doomed.

I used to use eBay for a lot of things and now I get more frustrated than it's worth using. I listed a product and they said I used the products language and banded the listing but still charged me fees and it's impossible to try and contact someone from customer services without getting something automated.

Even if you state no returns a buyer can damage or alter an item and get there money back even though my pictures showed item in brand new condition. Why is "no return" even an option on ebay if they don't respect it? Very unhappy and will never sell with them again. Now I get an item I sent in perfect condition back ruined. Ebay makes more money off sellers so how dumb can they be!

I am a full-time eBay seller. I have several employees. The new buyer protection that eBay offers is second-to-none with online re-selling. If you don't get exactly what you ordered, you are refunded. Easy as that. As a seller, I appreciate that my buyers are given that peace of mind. It also holds sellers to a higher standard. The returns processes are being upgraded. Every seller is now required to provide tracking. The site grades sellers based on experience. It's becoming a whole new experience, and I am excited to be a part of it.

Overall this site is great if you are a buyer looking for a great deal. On the other hand as a seller just starting out is O. K. But when you transition to becoming a more experience, popular seller, the high wreak havoc on your bottom line. That's the main reason I quit eBay. Why should the seller have to forfeit there good fortune for someone else's greed! :(

It's the first place I go when I am looking for something. I feel like I get a pretty good deal most of the time. If something isn't right you have the eBay guarantee to make it right or your money back. Can't ask for more than that. Amazon ain't bad either.

Ebay charges ridiculous fees for sellers. Do not sell your item on ebay. They tax the heck out of you. Also, of you sell an item, and the buyer claims they never get it, if you didn't pay for shipment tracking then they will automatically take the money from you and refund. So if you're selling low dollar items where expensive shipping doesn't make sense, its not even worth it. Don't get me started on their xustomer support.

I have been a happy eBay user for nearly 20 years. I mostly buy and have found eBay to have the best buyer protection of any site or app out there. I have had mostly wonderful transactions with top-notch sellers, and the few problems were easy to resolve and I was able to warn other buyers through the feedback system (unlike places like Poshmark, Mercari and Vinted that don't let you rate for transactions cancelled by the seller). I look forward to another 20 years of shopping this terrific site.