eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
EBay is the worst site to sell items through. I sold an item july 8th. Buyer paid immediately and it's been more then 2 weeks now and still have yet to receive my funds. They are quick to take your money when you buy something but when you sell something they don't want to pay you out.
I've used eBay for 20 years.
Great place to get rid of stuff you don't want but it's not a place for business. Bad customer service and you will lose money sooner or later. Place for buyers not sellers.
They were manipulated into removing my listing and would not review the circumstances. They flatly took the word of a liar and took action against me in this case without allowing my counter to the issue. What a joke watch yourself in dealing with e-bay!
Very low quality, EBAY return policy sucks. Look at Amazon's policy and see who you trust. They trick you with the picture not matching the description. Go to Amazon and buy it New. The junk ebay sells you can find at your local flea market.
I sold a item on eBay and went by their prices for shipping and ended up paying more than what they said the postage was. They do not know shipping prices! Will not ever sell another item on their site. Craigslist is better no fees
I was so thrilled to find a lululemon jacket on Twice it was amazing. The next day I got a refund back on it stating it was damaged and pulled from my order. There is no way it was damaged someone at Twice decided they wanted the jacket i'm sure. It made me so mad I don't want to shop on there anymore and I really loved Twice up until now.
Very poor customer service at Ebay. God forbid you have a problem and need assistance, Good luck. You will not reach and agreement and they are very rude on the phone and do not care to help or listen. Avoid Ebay, go to Amazon instead.
Had a few purchases via this site. Everything went well however my friend had some problems with a shady seller. I guess thats one of the major problems - review the seller b4 you are about to make a purchase.
Don't explain fees charged me $750 to have a reserve price with no clear explanation. Called Customer service what a joke they told me to pay or cancel my account. They suck! Don''t trust them they will screw you.
Very useful suite of services to protect your kids and family. The most useful application is the one where your kids just have to push a button to check in and then you know their GPS location. Great value and I highly recommend this site.
I am very impressed with ApparelSave on Ebay as a customer, good service & quick delivery. I completely trust ebay & paypal. I recently purchased from a non ebay site & they sent the wrong item,. Tried everything to return or exchange they just ignored me.DO not go on this website [lotusdrumbeats.com.au]. J. H.
Does not want to put any effort on helping you recover your old account, hackers can change your secret questions easily. Does not bother to help you in anyway and just bans you for life and tell their sellers to part ways with them. AMAZING
I am sure that just like me, you would always be glad about money saving opportunities when you shop online? Of course I have tried EBay. A popular online auction service, EBay allows user to buy and sell items by placing bids. A deadline is usually set for the bidding to end ranging from a couple of days to at least a week depending on the seller's chosen timeframe.
I am not an expert at bidding but I have won some auctioned items on this site. It is a good thing to have this site around as it will really give you a lot of chances to get those items that you really need.
My friends are saying that EBay has an addicting effect and I would really have to agree on their ideas. Would you like to try getting involved in these bidding wars at this site? Go ahead and you would really enjoy it!
I was double charged for an item on ebay. I then tried to call them to work it out. However, they never allowed me to speak with a human being. My only option is to challenge it with my credit card company.
Tip for consumers:
Be sure to have an account already and don't buy as a guest.
Products used:
I was double charged for a cell phone.
They are an ebay company. They charge you a lot of money to sell your items (15%) but don't tell you that upfront. When you do sell something they don't pay you for one month after the sale. When i sold something and saw what a scam it was, i removed all my other items.
I don't know what is the issue in their delivery as I ordered my items twice and had to wait for 2 to 3 extra days from my delivery date. Getting items after my required date were of no use. Strongly disappointed
These whole ebay is a huge pile of sh*t! It takes 5 to 10 minutes, to log in. I have to type in my email and password 5 times, and between those this crap gives me it's stupid dump "games" of captcha! When I ordered something, several times my item did not even arrived or sent me the wrong item. If you have an issue ebay doesn't give a sh*t on you till YOU contact the seller. Than you have to wait several days if the seller solves your problem. If not then you can turn to ebay for a money back. Amazon sends the money to your account RIGHT AWAY and deals with the seller itself. I order from amazon for nearly 6 years, constantly... I had issue 1 TIME - but they fixed it right away. With this piece of sh*t website I barely did not have an issue. I think you will be out of the market really soon, bcs that's what you are, a pile of sh*t!
Did you know the first ebay auction item sold for about $14? Any-who, I love ebay. I am both a buyer and seller and don't know what I'd do without it!
I actually bought a car on eBay 2 months ago, too!
No phone numbers to call only forms to fill out. Sellers don't list contact information and ebay doesn't care. No way to track s package or sale unless vendor contacts you or eBay contacts you. Lousy service.
Ebay is horrible with their shipping charges. I purchased a lamp, and paid $19.00 for the lamp, and another $22.98 for shipping. When the lamp reached my cities post office there was another charge of $26.88 before I can pick up the lamp. Their calculator is not right, so it gives you the wrong amount to charge, and therefore when the people are expecting their purchase the post office will hit you with another charge. It doesn't show you zip code to zip code shipping charges and if it does it is giving you the wrong amount. If it cost $50.00 to ship a lamp that weighs no more than 5 lbs, then you better not use the post office. There has to be a cheaper method of shipping. You can buy purses off poshmark and the only shipping charge I paid was $6.99, I even had a purse shipped from Hawaii. You can also buy off Offer Up, and the shipping is not near as high as EBAY. I guess people need to stop using EBAY!
I'm furious. A buyer sold me an APC backup power supply. Weeks later, no delivery. Finally, I get it after 3 weeks and lo and behold, it doesn't work. I opened a dispute and by that time it was too late. Eventually a friend of mine opened up the APC to find a BRICK inside of it, with everything else taken out. WTF? $200 down the drain...
With extortionate fess with both ebay/ Paypal service and a borderline ridiculous bias towards buyers rather than sellers. After using this website for many years I have decided to discontinue using ebay indefinitely. I hope many others do the same.
I've bought a couple of hundred products on eBay in the last decade, including 2 cars. My most recent car purchase was problematic and eBay totally blew me off as far as backing me up. I chose to "make an offer" instead of bidding on the car and followed that with a $500 deposit through PayPal. The dealer requested a certified check upon delivery of the car and that, according to eBay, made it "an outside transaction" and a disqualification from any eBay protection. What? I couldn't even leave a review because eBay "had no record" of the listing, bidding, or offer ( Again... What?) and it did not appear on my Purchases. So much for my faith in the eBay Guarantee. (In addition, my letter to eBay headquarters went unanswered.)
Tip for consumers:
Pay everything through PayPal, no certified checks! Cross your Ts and dot your Is. Don't assume that eBay is on your side, their guarantee is a maybe.
I recently sold an expensive, brand new item (several hundred $) which was never worn and still had all original tags. I shipped it from Canada to US. He proceeded to use the "money back guarantee" loophole. He had no valid grounds to get his $ back as proven by all the photos of the item and the fact that I specified No Returns in my ad knowing that it was new and there would be no reason to return it. Ebay did not investigate the case just gave him his hundreds of dollars back.
Now I have no payment, no canada goose down parka, no help from eBay and the buyer is ignoring all my attempts to contact him to get my parka back which I now know he never had any intention of returning! And Ebay will do Nothing.
Not only will they do nothing to help me get my product back they want me to pay them their commission!
Remove all $ and access to your $ from the reach of ebay AND paypal. They work together and are thieves!
Tip for consumers:
Stay away from Ebay. If you have a problem they will not help. A buyer can purchase you item then use a "money back guarantee" loophole, get his money back and you will never receive your item back! I just lost hundreds of dollars on such a transaction and Ebay refuses to do ANYTHING!
I love ebay... I can find pretty much anything I want to buy at a good price on ebay. I have never had a problem with my buying experience there, except only once but I have bought many many things, and if you do have a problem you can resolve it through the website or return the item which I didn't care to do because it was only 6$.
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