eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
I joined e-bay years ago and have spent thousands on the site buying form Co's that advertise on e-bay as well as private sellers and its so easy to make a purchase and if for some reason a seller don't send an items e-bay has a buyer protection plan that is free and e-bay will reimburse you 100% if the seller fails to send the item you purchase. I have only had to use it once and I have made hundreds of purchases on the site and will continue to use them as they have everything you can imagine on there, just type it in and its there
Recently, ebay had a message in my account stating they were updating to managed payments as their relationship with Paypal is ending. When I complied, it ended a listing I had that would have sold in 2 days. Their system then applied fees for this listing THAT THEY ENDED to my account. Supposedly they will no longer allow the sale of bullion as of this moment there are exact listings on their site. Previously, near covid I was going to list a small amount of masks that I had. I received a message that they were restricting the sale of these items when there was listing after listing on their website. I have had it with ebay! They are another company that has gotten too big and people need to start leaving in droves until they get the message that they need to start caring about how they treat sellers and buyers.
L order two items one came dirty with tear and smell, the second order never came, seller gave fake tracking number, l contacted ebay they won, t do anything about it tell the 15th l bought and pay for on the 3th, don, t buy from this low grade place, l never will buy again
Tip for consumers:
don,t buy you get rip off
Products used:
l don,t want their item ,it never came ,l want my money
This tale began on a snowy december 28,2014. I ordered shoes from e-fashion365 on ebay.com
When I ordered my lovely pink shoes with the equally lovely bow on the top I envisioned myself skipping down my street with the prettiest shoes ever. That is when my nightmare began. After waiting the allotted time for delivery, I started the daily where is my package waiting game. Everyday I would wait in vain for my lovely shoes. But sadly they never appeared at my door. If you can imagine my teenage dreams going up in a hale of tears. Fast forward to today I have no shoes and no refund that I requested. They lied and told me that they returned my money but they did not. So dear readers if you don't want to end up like me please do not order from these people or you too will have a twisted tale to tell.
Tip for consumers:
please don't do it to yourself.
I had pretty good success with Ebay sales until three weeks ago suddenly all sales stopped. I tried to figure out what was going on and found out that filters that can separate US sellers from the rest of the world do not work. All my attempts to find US suppliers including myself of novelty product that I am selling was comsistently bringing me sellers from China and few European ones. None from US. I made several inquiries with their support team and three weeks past still nothing. Looks like Asia outsmarted Ebay programmers!
I sold a brand new wheelchair to a scammer who tool my wheelchair apart he even posted pics w parts in his hand and asked for refund I fought it said I had witnesses etc and this was even picked up from.me and inspected by him.Ebay granted return I never.recueved my electric wheelchair back.and they gave him refind.anyway.so he has my wheelchair and refund.ebay is disgusting and thieves and so.is this guy.i will never use them again.ive turned this man into local authorities
Tip for consumers:
I.am the seller EBAY A 0 RATING
My order never arrived, apparently got lost or stolen. Seller refuse to do anything, eBay side with seller and close the case. USPS says it was insured, and eBay and seller keep just ignoring my requests. Lost the money, lost the product. They are a fraud.
Tip for consumers:
Don't but from Parifarm store in ebay, and avoid eBay as much as you can
Products used:
Nothing, never received my product and loos my money
I opened a case against my buyer because after I told him NOT to buy the item (a winter coat) he went ahead and purchased the coat. Per his email he said that he didn't care if it was pre-owned as long as it fits him. The coats was NOS= New old stock. He took a magnified pic of the sleeve and claimed it was used. I told him the truth, that the coat was not used, it has been in a closet. Ebay didn't bother to look or read the emails. When I called she told me that they have to side with the buyer. Its so f* screwed is not funny! Now I am out the shipping to the buyer and the return shipping!
Ebay is a cyber playground for fraud/crime/scamming and the best part is that ebay themselves are complicit with their deliberately incompetent policies and poor customer sevice that fail to address any inappropriate behaviour, even when they are presented with clear evidence, they more often than not take no action whatsoever.The issue is they have a preference and skewed relationship with their buyers who line their pockets successfully, so will happily turn a blind eye to them as long as they are making profits.Dont take it lying down...name and shame them:
https://shamebay.com/
I sent 11 items and 2 pair of shoes. Unfortunately, I received an email that my package had been damaged and I only received an offer for 6 things and 1 pair of shoes. Three pair of 7 for All Mankind jeans and a pair of high heel sandals that had never been worn were mysteriously missing. I will never recommend this service.
Twice is an amazing page where you can buy great dresses for an incredible price.
Great deals! Everything that I order was like brand new, because the staff is very professional they always make sure to mail everything in a great condition.
YOU GUYS are AMAZING! Love Twice, Im too addicted to their clothing page. And thank you for all the discounts and great service!
Purchased item that was advertised as perfect condition and rarely used. Busy at work so I didn't even unbox the unit for 7 days. Looked good. Turned out after a little use I found out the unit was defective but only just after the 30 day return. Contacted seller. Was subtly threatened. Called Ebay who ruled against me AND said I couldn't do anything about it. Couldn't speak with supervisor. Nothing. So here I am with a defective unit that cost me $200. Buyer Beware!
Not a big fan of this site. I do like how sometimes you can find some decent and rare items but I don't like the bidding system or that the same user posts the same item a handful of times, it kinda makes you wonder if they actually have the item in the quantity that the post for sale or if they're trying to cheat the system and sell it to the one that has the highest bids and then delete the others.
I just purchased two items, both cost about $250 USD from the UK, to be shipped to Israel. They were from the same seller, but two separate transactions, about an hour apart.
I paid the same for shipping, except one went DHL, and the other with Royal Mail, which went through many many many stations until it was handed off to some cut-rate shipper that then handed it off to yet another cut-rate LMC. They did not notify us that they would NOT be delivering the package to us, but we had to go to a random pick-up point that they (not us) could choose.
We had no notification that it arrived other than me checking eBay, which said the package was delivered. It was NOT delivered. It was a mess and took more than a week to resolve.
I then ordered another item, surely to be my last, and the same thing... taking forever to arrive, and again, it's not being delivered, but going to a service point, 2 miles from my office.
I've been an ebayer for years and admit it's my favorite place to shop for Jewelry, perfume, household goods, etc. However, recently I discovered I love it even more! I hadn't realized I could purchase college books too! This site has it all and not just used but, new things too. Thank goodness for EBAY!
Who hasn't gone through this song and dance before?
You go to sell an item on ebay, and usually, it's always the popular stuff that gets the worst buyers. You get a large amount for your item and think, "Great, that's out of the way." Then the buyer, probably some 14-year-old kid or deadbeat, either refuses to pay or wants to wait until payday. So you're waiting a week or so to get payment from some dirtbag because you just don't know if he will come up with the money and you have to give them the product.
Amazon doesn't work like this. Wal-Mart doesn't work like this. Best Buy doesn't work like this. Craiglist doesn't work like this. I just can't understand how someone who bid on an item and won doesn't have the money come out of their account away. That's just ridiculous. Worse yet, they basically have no competition so they can get away with this.
I will try to sell my used stuff on Amazon from now on, to be honest.
They'll treat you like a child hold the sellers money when there no reason I did all I could do not one complaint from a customer paid all my fee's they do what they want with my money like its theres
Be sure you only buy an item on ebay and not sell. They charge you when you list it, if it doesn't sell they charge you again when you relist it and the charge you 10% when you sell it
I paid 65 dollars to sell a 350 dollar guitar on ebay. That is extortion. They do not tell you this up front. I called them and told them to make a note on my account that will never ever get 1 penny more from me. I know I won't hurt them but if everyone started boycotting them they would get the message.
I used to love shopping and looking for bargains on Ebay. But the it's getting harder and harder to find good bargains. Seems there are more and more people who are addicted to buying from ebay and sellers are taking advantage of these people. There was a report on tv about this and it's getting worse. We need more competition to ebay. But not these sites I saw on tv. A real bidding site like Ebay. Maybe Ebay and Amazon will end up budding heads and customers can benefit from it. I hope so.
EBay in my most recent experience involving a foreign (UK) seller is a horror show. An agreed-to cancellation by myself and a seller couldn't proceed because of the way EBay is set up. I was forced to buy the item I had previously paid for. Foreign currency exchange rates are about 4% off the then current market rate. And of course the 4% is in EBay's favor, not the buyer's. Worse, you don't become aware of this foreign exchange rate ripoff until after you commit to buy the item. Getting help from a live person at EBay is impossible. Even if their "virtual assistant" bot says EBay will call you, the call turns out to be more automated responses. Avoid EBay for the protection of your wallet and frustration levels.
Tip for consumers:
Avoid EBay especially in foreign currency transactions.
I know ebay customers service are so bad, people on the phone are very rude and never help but give you hard time,, bad service bad people so i sold sort 100 shares via tdameritrade this morning for $36.10 now going down to $35 i just made $100 thanks ebay for worst bad service please keep bad service so i could make money by sold short stock market
Im and Ebay seller. And I absolutely love this site. Only thing I dont like about it is some sellers can be dishonest about a product there selling like fake phones trying to pass it off as a real one. Be careful when purchasing high priced items! And buyers can be just as bad... ebay is more on buyer side then seller side... a buyer can be greedy and want a refund for a merch they purchased which is in perfect condition and whats described and ruin a sellers rep at a drop of a hat. And ebay gives no f@#ks. I only sale new items and i check them before i ship out just to be sure... I re-frame from selling used items and auction i tend to stay away from also. Beeee careful when selling also.
I love shopping on eBay. I have had a couple bad experiences from sellers but ebay quickly settled each case that I opened in my favor. I feel confident shopping on eBay because they have an awesome return policy and have handled every one of my disputes quickly and professionally.
Ebay is the best AND the worst thing ever.
Best: You can shop and have great deals worldwide.
Worst: There are scammers in buyers and sellers.
Last advice:
Get the best of ebay... always check before bid/buy and please do not have the same password for ebay and paypal accounts...
Please -no vote- thanks
Clueless support reps who waste your time with scripted responses. Tried to get an answer on why my account was suspended, but all they kept saying was it was due to violation of our policies. Ok, then which policies. They couldn't say, all they could say was violation of policies. So let me get this straight, I violated a policy, but you can't tell me what it is? How can you offer support when you don't even know your own policies?
Wasted nearly months just to get an answer from the momos that work here.
They should be paying me for all the time I wasted just even talking with them.
Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.