eBay

Tried returning a not authentic pair of shoes. Seller wouldn't refund. Nor would ebays gaurantee. Think about that for a minute then till the dice on a purchase. I'll never use eBay again. What out y'all.

My brother and I have been selling on ebay for over 10 years. During that time ebay has made a lot of changes that increasingly has made it harder on sellers. I love buying on ebay because anything you buy is guaranteed for 45 days when you pay with Paypal so it is hard to go wrong. At the same time you can imagine what sellers have to do with scamming buyers who know this and use the guarantee to their advantage. We have had buyers switch items, buyers who sent back empty boxes, etc. I was going to give ebay 3 stars but it is so great for buyers. So if you are a buyer... 5 stars If you are a seller 2 Stars.

Amazing place to buy, great buyer protection, strict limits on sellers, shipping time.
Even if the item is being sold AS IS... for parts, DOES NOT WORK... buyer can scam you like no tomorrow, make you pay for shipping to and from them.

If you decline to assist, they will just open a case against you and you will lose the item and all the funds too.

AS as seller, avoid like the plague. There is no protection for you.
A buyer can just buy your item say a new iphone with serial number 1234, they will get the correct item, put a junk phone or even brick back in the box, claim its not as decribed.
AS a seller you will need to pay for them to ship back the brick to you, when you receive it, the minute ebay sees the tracking number has reached your location, BAMMM full refund back to buyer.

Now you are left with a brick, paid shipping to and from buyer.

Good job ebay, in due time ALL sellers will leave this junk site so all the scam buyers can have the playground all to themselves.

EBay gets a Meh from the seller side, but heart from the buyer side... Fees then fees then more fees.

For selling:
Pros: Tons of buyers use eBay, and the messaging system is very helpful and useful.
Cons: Fee to list your item, Fee when you sell your item, then another fee from your profits when you receive payment on paypal. Selling high priced items have entirely too high of fees. To sell a camcorder, I had to pay over $70 in fees + paypal fees.

Buying: Tons of sellers mean that they fight for lowest prices. Very possible to get really good deals in auctions.
Cons: A LOT of Chinese knockoffs make it hard to find authentic items especially on clothing and sports merchandise.

Never using eBay again. So, I opened an account on ebay to list some of my used Apple AirPods Pro, and almost instantly the account was suspended Permanently and listing taken off. Upon contacting the useless, incompetent and outsourced agent "Monika" I was notified "a pattern of activities has led to the suspension". When I asked what were the activities because I only listed 1 item which I own and is genuine, this is a brand new account. I was notified "we cannot share that reason because it would give chance to circumvent our safety and security systems". Lmao so who can sell on eBay? I never received a reply, so is it "the lucky" ones? For a place set up to be used as a resale platform of used products, their practices, in my experience, were very poor and quite frankly discriminatory. Never using eBay again and you shouldn't either.

I will never sell Or ever buy From EBAY again. I have been a member since December, 26 1998. They are scum. I am absolutely against the way they do business. They constantly change the rules, you can never depend on EBAY to back up their sellers. They are after the almighty dollar and their sellers can go to the devil. I'm a very disappointed X EBAYER!

Ordered Nutribullet on ebay. Having paid a whole 15 k for the product, ebay doesnt mail me the delivery or even tracking details. After one week I had to call up ebay i numerable number of times to ask what exactly is the status of my delivery. Finally when the product did arrive the user manual was missing. Again more time had to be put in in making calls. As for the customer care, I would give it a negative marking. They seem to have no patience, cut us short, and downright rude. Go for flipkart instead. I had no choice since the product was not on flipkart. Flipkart pampers their customers with regular mails regarding their delivery, polite customer care and instant resolutions.

I have been an EBay purchaser for many years, but this relationship is now coming to an end. I have found that in the past year or so, EBay DOES NOT SUPPORT, the purchaser. They permit too many scammers and have created such a complicated, and cumbersome process to file a claim. Their complaint, resolution and refund process has become impossible to work with. Another problem is that sellers are often "Suspended" without prior notice to the purchaser, leaving a purchaser without any recourse for a refund. So far in 2015 I have lost sever hundreds of dollars due to EBay not supporting the purchaser.

EBay has become disreputable and a supporter of fraudulent Asian sellers. Shame on EBay!

Beware of the Guaranty. I purchased an item listed on ebay and initiated a return. I requested a return label from the seller. I was advised by the seller AND ebay that the seller was unable to send a return label. Ebay sent me an email to arrange for return shipment with the seller; "the seller is responsible for the shipping cost". The seller requested I use USPS with tracking. After returning as instructed, the seller did not refund the USPS shipping fee. Upon contacting ebay, the representative informed me the return shipping agreement was between me and the seller and ebay will not cover the return shipping or force the seller to return the USPS shipping cost of approximately $60.

Every time I have to deal with Ebay, there is always a problem!
First, I purchased a item and returned it because it was not the right product and Ebay refused to refund me!
Secondly, I sold a item for the first time yesterday and the money the buyer sent me through PayPal was placed on hold and I was told that it was because it was my first time selling. I was told that my money will be taken off hold when the seller gets the item. Well, I'm not going to just send the product without getting my money first!
SCAMMER!
These are not the only issues I've had!

Except make money.

18 year vet eBay seller, 100% positive feedbacks on 376 transactions. One stiff buyer refused to pay the amount he bid on and won an auction. I refused to let him cancel. He posted the only negative feeback I have ever gotten after 18 years of vastly s uperior customer service.

EBay refused to do anythign about getting the totally unfair and not by the rules feedback removed.

EBay has lost it. They simply don't care and h ave no intention of anything resembling customer service.

I ordered argan oil and never received it i contacted the seller and he says its been dilevered to my home address by courrier but no one came or left a note to let me know they had come because every courrier company lets you know. Ebay didn't even think to ask me anything they just decided they weren't gonna refund my money within few hours.

As per my personal experince with ebay i would like to inform all of my friends who are doing online shopping, please dont place any order's with them they are crooks and dont reapect their customers. If you will do the same may you will not receive your item it self. I selected rating one because this review does not have neggative rating.

Not good at all I purchased intax speaker last week that's not good. I call to customer care there are responding properly. I am requesting for return the product but they are not ready to take back. Pls don't by eBay product.

Just wanted to add that Ebay is being sued under the RICO act. Do a web search on "Ebay being sued RICO". I'm happy to see that people are starting to take action against the malfeasance of Ebay. It has been a long time coming. Former CEO John Donahoe stepped down at Ebay only to go over to PayPal to sit on the board. He is suddenly taking a 6 month "leave of absence" to travel with his family with the 23 million "parting gift" from Ebay, all the $$$ taken in tiny bits from small sellers who have lost their livelihood in order for him to do so. I'm sure he is suddenly and conveniently disappearing to other countries so that the plaintiff will not be able to send him subpoenas.

Yep, folks, Racketeering at its finest.

If there is a lawsuit, COUNT ME IN. I sent a giant box filled with clothes, bags, and shoes from their "approved list" in April and they say that my box was "lost". THIS IS CRAP. I want my clothing back. Twice is a horrible site. Don't ever use them.

Why this job so unprofessional here at the Louisville Kentucky branch off Trade port road? I'm working at my desk packing my customer's products when all of a sudden this co-worker walks over to my desk and starts tapping her finger nails and for what reason I don't know. I guess she wanted me to be afraid of her, but I'm thinking why the hostility. I had no idea why she was upset and I didn't really care. She made like I offended her and things, but I didn't say anything to her. I'm cool when Addecco comes and asks me if I want to get rehired here I'm going to say no, put me with a more professional company. Thanks for the job during the Christmas holiday Addecco, but you might need to reevaluate some things with this company you have a contract with.

I updated my address. But apparently Ebay stores multiple addresses, and my shipping address wasn't updated. So I bought something and it was delivered to the wrong address. I'm not shopping on Ebay again.

Hello,
I purchased products from ebay for sometime, but their customer service declined over years. You must be super carful of the the product they sell. But last purchase was the worse experience for me when I was fully charged to received an empty box. I did not get anywhere with the product seller or ebay customer service. The seller and EBAY customer service indicated that I received the package empty or not not it is not their problem. They have the free shipping to lure customers in..

I don't have an ebay account but my husband does. He sold my iPhone online. Not only do we keep having fraudulent buyers attempting to buy the phone without payment. But if you have paid a shipping company (a third party) and have receipts that you have paid for a product to be shipped to the confirmed address. And provide this as proof to ebay, this is not considered proof that you sent the produce if the buyer lied and said they didn't receive it. Even though the buyer has no proof and you do have proof of shipping it ebay's terrible customer service will HARASS you and make you pay for an item you no longer have and now must pay for. Or they want YOU AS THE SELLER to pay extra for tracking as proof because proof that paid for shipping to the confirmed address is not sufficient. EBay rep even said this is a terrible position they put sellers in!

Ebay used to be better. They gradually raised the committion rate and currenlty is like 7% for ebay and 7% for paypal. Basically, they ebay gets around 15% of the sold value. Worse than that there are many people who sell items that do not work and ebay's support for these type of issues get worse every day.

I've bought a few books - received them in the conditions the sellers described and am quite fond of them. In trying to build up a collection of artbooks, for example, you can often find them in good condition on here without having to shell out 2x the price for new. I think the important thing to note is to look at the sellers' feedback and %, just like eBay or the sellers on Amazon.

EBay was one of the best auction websites, it's recently lost it, no longer as cool as it was before, I used to win auctions on this website and was actually worth it.

I see they try to improve it nowadays, hopefully, it gets back to its vision and gets back to be one of the coolest marketplaces and auction websites.