eBay

Seller selling bad quality products do not buy with gelnailvarnishshop bought a nail lamp only for it to go bang sent a new one only for this one to go pop to avoid this ebayer spent near 100 pound for nothing scammers

I have had an amazing experience with ebay.com. I had to gift a pair of earphones to my best friend on his birthday. Ebay provided me a wide collection of earphones across brands to choose from... Now here's the exciting bit. Wasn't expecting my order before my friend's birthday as I ordered it late but to my surprise I received it a day before his birthday! Kudos to ebay.com for being my savior! I still have an e gift voucher with me from eBay.

I asked to do a return and the seller said that he sent the correct item. He did not. His ad said 5 oz for a jar of Neutrogena gel. When I got the 3 jars that I had ordered they were.05 oz not 5 oz. I asked to return and he closed the return not reimbursing me for the $44.35 for 3 tiny jars. I am very happy to return the jars and want my $ back. I thought initially that I had made a mistake on the order but I just got back from a trip and opening the packages and saw the tiny jars and requested a return. I then looked at the ad on ebay and saw that I was correct and he had made the error and refused to honor it and return my money.
I have been an ebay buyer for 20 years and have never had an issue like this. Rita Obermeyer

I was a member for over 10 years and had 1 item I wanted to return, and they took 2 weeks and numerous phone calls to finally ok it. Then I got busy and didn't return it within a week they closed the account and refused to extend to me a few more days to return it. When speaking to customer service they claimed the line was cutting off when it wasn't!

This pipe maker has lovely pipes. Unforutnately, if they burn out after the first or second smoke, the carver won't even contact the smoker who paid a fortune for the pipe. A pipe designer/carver with any sense of reputable business dealings would try to make the issue right with the smoker; especially for the prices he's charging. SMOKERS BEWARE!

They very bad I am recharge again again I am not having sufficient balance so that I am telling i not having sufficient balance they telling asking with friends and relatives pay only that you completed your task i am very disappoint work this site very worst

Ebay is not safe for sellers. You can lose your money even if it says your item has been delivered, but the buyer decides to lie about not receiving it. You will lose your money. Ebay is not what it used to be even 10 years ago. I wouldn't trust and wouldn't recommend it.

I'm both a buyer and a seller on Ebay. I completely support the concept of people being able to run a small internet based business to supplement their income. I salute those people.

What I do not appreciate is big businesses that offer horrible customer service and lack of business ethics ripping people like me off and Ebay simply allows it.

I recently made a large purchase that was listed as "free shipping" yet when it was delivered I had to pay shipping. I contacted the seller and they pretty much told me too bad, I wouldn't be reimbursed. I contacted ebay and they said they couldn't help me.

Ebay doesn't offer buyer protection, they offer protection to the sellers who sell thousands of items a day.

Shame on you Ebay!

I bought a video course on forex trading for $93.50 with 2 day shipping. After purchasing, seller contacted me and offered the choice of a download or the course on a memory stick with delivery in 15 to 17 days. The did not deliver and do not respond to repeated requests. The seller goes by the handle pauburn_21 and he is with eforexstore.com, which has yet to respond to my email. When you are dealing with ebay, you are dealing with their robot, and it appears to be impossible to contact a human. Their robot is going by the 2 day shipping for download, not the 17 day shipping for snail mail. Thus ebay considers my 30 day window closed when it should actually close Feb. 3rd or thereabouts. They won't even let me contact them to correct. If you like being caught in robot hell when a vendor screws you over, feel free to deal with ebay. I will no longer. Screw them.

I have been a seller on ebay for about 15 years and I use to sell quite a bit. I have found that my items are not selling like they used to. I started doing a search on my own items and many of them DO NOT COME UP ANYMORE... I called ebay and they told me to make new listings on each item and I did, and they still do not come up... I used to be able to search an item easily as long as each search word was in the title in any order. Most of the ebay representatives can't answer questions like this and everywhere they transfer me it is the same... It is now feeling like ebay is a thing of the past... My sales have gone down to a 10th of what they used to be... Very sad...

I bought an item on eBay, the item was supposedly delivered, 3 weeks late, but I never received it? I emailed the company saying I never received it, they said it was delivered. Which it wasn't. I contacted eBay because of their we'll make it right guarantee. And they refuse to refund my money also..

I used to be a fan of ebay, but not anymore. They not only charge a % of the final value, they now charge a % of shipping. Not to mention that they are in kahoots with paypal. Ebay charges you, paypal charges for the same transaction & there is not even an option to pay by check or money order. They're customer service absolutely sucks, as well. I'll sell on Pennswoods from now on.

I brought a personalised card from a seller on Ebay, the first problem was that they did not put a stamp on the envelope so I had to pay a fee for Royal Mail to deliver to me.

Then I opened the card and it was terrible quality it was something I could have made at home.

I left negative feedback and the seller has started e-mailing me over this, I contacted Ebays "customer services" who said they cans ee the sellers point of view and won't refund me.

The call handler was frankly useless and the message here is don't bother contacting Ebay as they don't care as long as the items are paid for so they get their fees/

Remember that negative feedback is a no no, it should never be used as communicating with a seller after you have received a poor item and had to pay for it to be handed over to you by Royal Mail.

I'm an avid Ebayer with over a 950 feedback score. I search for EVERYTHING here before going to Amazon or or Etsy. There is great customer service and although I've had a couple transactions where a seller tried to dupe me into accepting a fraudulent item, Ebay was very supportive and I received my money back instantly.

Some of the brands I search include: Banana Republic, J. Crew, Anthropologie, Skinceuticals and Clarisonic. I nearly spend as much time (if not more) on my searches and grooming my watch-list than I do on Facebook!

Highly recommended!

Support staff is execellent. Got my money refunded. I was a member for over 5 years and had 1 item I wanted to return, and they took 1 week and a phone call to finally got my money refunded.
Thank you.

WARNING TO SELLERS:
EBay has been letting USPS help themselves to my money with bogus charges. The last one was $10.08 added to a small book (under a pound) that cost $3.92 to ship. EBay says they know it's a mistake, but let them charge me anyway. EBay says I have to take it up with the PO, but I can't file a claim because it's media mail and when I drove over the manager at my location looked at the tracking and said there were NO changes made by the USPS, so is eBay lying? Who knows?

It is like asking them their money to give it to me. It's my money and i think i deserve have the money back for sth that i never had it. I bought spy camera but package was damaged there was a big hole in the package. I didn't accept the product because there was a big hole in the package and there was nothing inside it. I contacted amazon immediately but they said i need proof. I gave them pictures but still they are not refunding the money. I used to a nice customer of ebay but i am using amazon just because ebay is a fraud. I will be happy to pay higher price in Amazon because it is at least guarantee that i will have the product for sth that i paid. And in eBay it is not guaranteed, even though you get a package with big hole and claim them to return your money they will not. I will like somebody to reach me.
E-mail: *******@gmail.com
Ph: *******515. Text me first otherwise i won't answer call. Better email me.

I shop on Ebay from time to time. Recently, I bought a cooktop from a seller who shipped me the cooktop claiming it to be brand new and in manufacture original package. As it turns out, the cooktop is not only used with two scratches, but it misses a most important part - regulator and holwdown kit. I incurred $100 trip charge paid to my installer who could not install due to missing regulator. After chasing the seller for over two weeks for partial refund (seller refused) and getting insulted by the seller, Ebay ruled in my favor that I get my full payment back and get to keep the cooktop. I applaud Ebay for its fairness and made right decision. I will return to shop on Ebay!

Don't waste your time looking for a good scam at bigdeal.com, instead stick with a trusted auction site, ebay!
I have used ebay for a long time; as a seller and a buyer.
I think the deals were better a few years ago, but there are still good deals.
Atleast ebay doesn't charge buyers for bidding (like bigdeal.com at 75 cents per bid) and ebay doesn't charge fees to buyers! The seller fees may continue to climb but they are still good to the buyers!

I created an account to sell some hard drives I had given to me, all brand new in boxes. They restricted my account and took my post down and then asked me to submit a lot of very personal documents to some sketchy url in order to unrestrict my account. They also just assumed I got the hard drives from a supplier and wanted me to submit an invoice. Like wtf happened to ebay? I thought it was a site for selling stuff not a site for take every single personal info and document a person has and then still not letting them sell stuff.

Even domestic sellers are selling products they have no idea what they sell. Product knowlwdge is important. If its a car part and theyre listing for wrong year dont buy. And even domestic sellers sell chinese and imported junk. Ask the item number and where its made.

We were selling a 100% AUTHENTIC purse for like 600 bucks. (These purses are worth between 3-5 thousand dollars a piece.) we get a buyer, they buy it and we ship it. Then, eBay some how, with their stupid authenticity system that clearly does not work, sends it back to us, AND CHARGES US 75$, just to send it back in a white bag with the name "EBay" on it. Terrible. I hope other bidding sights get more attention rather than the silly multibillion dollar company they call EBay. I don't recommend this site.

I was scammed on eBAy by a buyer who has more than 4000 reviews in Jan 2020. He made claim that my gaming laptop and charger was missing and charge back me. Everything else was in the package. I believe he took them out then took pictures of it and then open up a case which i lost. EBay refused to help me and told me to go to PayPal. PayPal also just yesterday favor the buyer and wont help me out at all. USPS said since he send the item back to me cause eBay told him to, i cant claim insurance no more. I have receipt of the shipping with the weight but doesn't help. If your selling on eBay go somewhere else. There will be no help for you if you get scammed. DO NOT TRUST tech2upcrepair. HE IS A SCAMMER!