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eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
E bay only cares about the buyers. I was selling used name brand clothing, costume jewelry & some makeup. I sold the mostly face & eye cream Samples & perfume Samples. Most of my customers were really good. E bay took down a Kylie Jenner lipstick from my page. I say ok then noticed about 100 other people selling the same lipstick. So why was I targeted? Then they took about 7 Samples down of mine. No good explanation. When I called to ask why they really didn't have a reason just said it could be trademark ( which was not the problem with the Samples). I told the girl I felt like I was being targeted. She said to put in a appeal. I said ok then the next morning my account was closed. I guess they did not like me saying I was targeted. As of today there are still tons of Kylie lipsticks & makeup being sold on e bay & tons of other makeup & face care Samples. E bay better wise up because more & more negative reviews are being written about them. I hope they eventually get shut down. They treat their sellers like crap.
If you are thinking of selling on Scambay, don't! They will allow the buyer to make a false claim, keep your item, and give them all their money back with you holding the bag for shipping and fees. STAY FAR AWAY FROM THIS SCAM OF A COMPANY!
Tip for consumers:
STAY AWAY FROM SCAMBAY (ebay).
A great starting point for online shopping but just be aware of the dodgy sellers out there flogging fake merchandise. If its too good to be true - its a fake, no if's or but's.
Have been an eBay seller & buyer for years, but it's been a while since I did my last listing and "WAS" going to do some more "BUT" now they have made there site so hard to work with that I am going to find somewhere else to do my selling
I would highly recommend it to whom ever needed computer help and asked me my option she called me back to make sure I had any other concerns or questions, which I did not..
They use to be a great place to buy from online, however now eBay got to many scammers on their website. It is hard to find witch sellers are trustworthy and witch ones isn't.
They watch out for both parties, I have bought and sold on ebay for years. There are some bad buyers and sellers, but you have the opportunity to rate people and can see who to stay away from.
I think that overall this is a five star technology. This year I'm works very well for my team and I recommend agents to try it. The research center is good for info search.
I bought a tool from someone that never arrived. Seller claimed it did, but I never got it or proof of deliver. Ebay returned my money to me so all I lost is time.
Tip for consumers:
Pay for delivery confirmation!!
Horrible company. NEVER buy anything from eBay! This company has no ethics or morals. The owners are scammers that take money from people without delivery of goods and services that are already paid for.
I was looking for a replacement charging case for my JBL Tune125TWS as mine was spoilt. The thought came to me to buy second-hand and eBay came to my mine.
Boy, that was the biggest mistake of my life!
After logging via Apple ID, I immediately searched for the item I wanted and clicked the Buy Now button, added my shipping information and selected the Apple Pay option.
Immediately after making payment, I received an Order Confirmation from eBay. Then I reached out to the seller for the tracking number and IMMEDIATELY I received an email saying I have been permanently suspended. W T F?
I reached out to eBay for help and you know what they told me? Basically since I have permanently suspended, the decision is final because apparently my account poses a serious security risk to their community.
And if I want my money back, I am no longer covered by the money back guarantee, therefore I am not going to see the money ever again. They suggested I can approach my bank instead.
What kind of unethical and immoral company does this?
Tip for consumers:
Don't buy from Ebay. There are far better platforms like Carousell where you can meet the seller face to face.
Only make credit card payment through a platform you trust not to ban you for no good reason.
Products used:
Nothing
This online store is the worst among all online shopping sites! PLEASE NEVER BUY FROM THIS SITE! The items do not meet the description. Shipping duration is horrible, The items are all duplicate or cheap china made items but are priced as branded ones. Delivery is often not done on time and refund takes ages!
PLEASE BOYCOTT THIS WEBSITE! THEY NEED TO KNOW THE MARKET IS CUSTOMER MARKET AND YOU CANT CHEAT THE CUSTOMERS
Was charged 19.99 for shorts, they said they didn't get the order but my credit card was charged for the amount t, they refuse to give me a refund! I have been a member for a long time BUT NOT ANYMORE!
1. Massive fraud under their so called "free shipping program" that actually produces higher costs for consumers and thus higher fees for ebay.
2. Massive fraud regarding fixed price items and the requirement for immediate payment to prevent sellers from issuing manual invoices for combines items in order for the sellers to be overcharged for sellers fees because each item's shipping amount incurs a commission form ebay as opposed to a lessor combined total.
3. Repeated over billing of fees, even double billing,
4. Repeated billing for services that the seller did not order or that ebay is not legally entitled to.
5. Holding credit cards hostage in their system. If you have a outstanding balance will refuse to allow you to remove your credit card from their site - you either have to provide them with another card or use paypal. The solution is to have your credit card company block ebay OR to cancel the card entirely and have your credit card company issue you a new one so ebay can't then us it.
6. India based customer service that one has a hard time understanding half the time and whose job it is to screw you over.
7. Hiding of seller items in search results.
How is not eBay's current ceo not in jail?
Hello everybody I encourage everybody not to order anything from eBay I made a big mistake first time that I ordered from eBay on September 27 2017 and now its the end on January 2018 my order never came and every time I call eBay and tell them the problem they transfer me to the computer and there's something wrong with there computer they took from my visa 109 dollars and still I can't get my money back this company is fraud. Please, everybody, don't lose your money like I did.
Who doesn't like eBayone of those site u have to read sellers reviews thoroughly before purchasing. Ebay has good customer service they respond and offer solution I use them frequently and I'm happy
Bought a road legal buggy of eBay had it transported it was not as described things were taken off it. Started but did not run and allot more rust than stated so we contacted eBay and opened a dispute and eBay favoured the seller we were told to take them to small claims court eBay was not interested and to top the lot had to contact DVLA AS THE LOGBOOK DETAILS WAS ALSO INCORRECT
It seems as though they favour whoever brings in higher fees
Suzuki-power
Tip for consumers:
DO NOT USE
Youd expect a big business to have decent customer service, they dont at ebay! Outsourced and un interested support with 0 flexibility, wasted hours dealing with idiots!
If there is any dispute ebay will side with whoever brings them in more money. Do not waste your time with their "Customer Service" robots. Lamebrains.
I buy on eBay, everything came, returned money and problems weren't. Very large number of goods. Always there are alternative sellers and their prices.
It was an awful experience with my last 3 orders on Ebay. Two times I received bad quality goods, and the last one wasn't delivered at all! Don't recommend to order here.
Hereafter i won't to buy. Worst delivery. Ebay mentioned one or two days will be deivered. My friend have ordered five days back. But, still not yet received.
My three purchases not yet recived. But cash deducted from my card.
Bad service response.
I have purchased more online sites, eBay only cheating two times.
Suspend for no reason and are cocky. Cator to big companies. The app is always down an locks up. They have been sued and lost because there White collar criminals
Ebay never admits they are wrong! Blamed me for their mess up!
I will be leaving more negitive reviews for them wasting my time and money plus putting in a claim for compensation
*******@ebay.com, *******@ebay.com, buythegreenfairy at ebay store - There are high levels pf absinthe liquid essence 35mg to 55 mg (us regulations 10mg) being sold through these ebay stores along with nitrous oxide capsules.
I never knew ebay was meant for business like this. Any teenage or child can access this stuff on the web, let alone on our streets. I totally am disgraced that ebay would even consider selling these illegal kits.
It was banned back in th 40's and has just been reintroduced to our country a few years ago and people are taking it to the limits with it.
They should not be allowed to sell on eby and have charges brought up against them.
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