eBay

So a woman sent me back her USED BRA instead of the American Girl Doll clothes that I sent to her. I got NO MONEY BACK, and cannot even leave her a bad review.
That is just ridiculous that ebay cannot even protect against faulty returns and I could not even make a case to be looked into because the case had been closed since Ebay's shipping labels must be used when making a return. Once it is returned it is not their problem anymore. People know how to work the system and get away with SCAMMING PEOPLE. The woman was not even penalized, all you can do is report her, but that will not stop her from being able to sell.

Been on EBay pretty much from the beginning. Been selling off and on during that time. For the past 10 been really steady selling. It was great at one time, if buyer/seller had issues Ebay would listen to both sides and make a decision. Then they started out sourcing customer service, took away sellers right to leave buyer poor feedback and then started a rule, buyer always wins! Fraud and theft from buyers has become rampant. I would sell 10 items in a day and have 3 false complaints against me. Buyers now buy broken new items, jump on EBay looking for a new one, buy it and claim shipping damage and mail you back the broken one. FedEx and USPS will not pay for a lot of those claims, not that I feel they should. I dont even put the claim in. Buyers are not returning items sent, they will put something totally different in the box or send a used item back, either way Ebay rules in their favor. On top of that Ebay then reduces your seller rating when you try and fight the fraudulent buyer. In the end it became that 20-30 percent of my sales were by buyers who are looking to steal from you and they get away with it. Sellers are making a exodus and so will legitiment buyers when they can no longer find what they are looking for. So if your reading this and your a thief, Ebay is for you, if your honest seller, go to Mercari and elsewhere for better seller services.

I had an item for auction of $400 - i cancelled the auction and ebay charged me fifty dollars because of it. Why? An absolute joke of a company, i will use offer up.

Order was placed on April 15, delivery was promised on April 21. Item has not arrived five days later, so attempt to contact customer service was made. THERE IS. OT SUCH THING AS CUSTOMER SERVICE with E-bay. Being bounced around on several sites, contacting seller is not possible, it is a very frustrating jer-around. Every company, even small ones, have a means of contacting live customer service. NEVER again order from E-bay!

I am power seller on eBay
Past 7-8 month my sales are dropping more than 50%
I did sale 160-200 items per month now 50-65 items
Because of fake products from CHINA flooding ebay
NO SELLER PROTECTION FROM SCAMMERS

PayPal can be used on just about most platforms now including your own website. I used to have PayPal as my preferred option for customers to pay but after they froze my money right before Christmas for no reason I changed it and never use them. I got my account unfrozen but had to get legal to advocate and they released my funds immediately. What ever gave them the right to do it in the first place. But recently they froze my PayPal account because of something I was selling on my website. BUT I don't even have them as my preferred gateway on my website nor have they go anything to do with it. I am a legal agent to sell what they told me I could not. So they are calling down accounts that they don't even have anything to do with. When my solicitor contacted them they said they didn't know what the issue was and returned everything to normal. But what is wrong with their system if they are closing accounts down randomly without cause or right. It seems crazy. I am a little person, I just hope some big guns take them on and win.

Ebay has it good and bad thing about it but i find the site has some good features and i would recommend if someone is going to buy on the site please look for a seller with at least 90 + rating

If you have a problem with a seller. Give eBay time to work on it they are very good about getting money back. I have not once had a problem. But my items are not $400 more like $50 $60. I just dealt with a company called concealed consignment they make holsters I sent the shipper a message I didn't like how tight it was on my firearm so I heated it up but too much heat melted the product. The seller said if I had a problem I should have contacted him in the first place. But I want to send you a replacement. I sent the seller a thank you message. He was so nice we clicked had a lot in common traded emails I talk to him all the time. I know they're all not like that but most of them are people just like me and you trying to make an extra dime. And bad reviews really hurt them so I'm surprised this person did not work with you. Or surprise eBay did not set in and collect your money. Or surprised PayPal did not step in. That's why I deal with eBay you are protected by two different companies PayPal and eBay split

SELLERS BEWARE! As an Individual Seller, i just recently screwed by a buyer claimed that the item I sold is damage, thought its just a minor or a manufacturing defect that he stated but turns out when I got the return item back it was totally damaged! It was in brand new condition when I sent it. But ebay gave the favor and refund the guy without even investigating or what, didnt even gave me a chance to appeal they can not do anything they said. The first customer service said that I can appeal and there's a seller protection, and transfer to the guy incharge of appealing, then said they can not do anything I can not make an appeal. Bottom line is they don't care at all especially to the small time sellers! There is no really cuctomer care support! And the buyer who tricked I hope he rot in hell you know who you are Egyptian guy who lives in California. SELLERS BEWARE!

Been an ebayer for quite a few years. Enjoy finding good stuff. Also, plan to sell soon! I find Ebay to be a reliable site and I've had VERY few problems.

My little boy is nearly 2 and completely Timmy Time mad! So I saw a personalised Timmy Time T-shirt for 99p and postage was maybe a couple of pounds, I just recieved the T-shirt today and it is cute! It has a picture of Timmy and friends (he loves the owl - he says "hoot-hoot-hoot-hoot" whenever he comes on) and I think that it's great value if you have any children that are particularly into Timmy Time, as it saves money for their birthday gifts too..

Have had more trouble than its worth. Not happy, mess around wait to long for responces and overall not in to this. I hope there on there way out. Save people.

This was the worst experience buying something online I have ever had. I bought steps for my truck that were not as described at all and did not fit. I immediately took all the proper steps to start a return. After I had sent the item back I received an e mail stating that my return was closed because the item was not received. I thought this was weird since Fed Ex tracking confirmed the item was received. I sent multiple e mails with no response. I tried to call their customer service number, all you can get is recordings that are not at all helpful. After spending so much time on the phone getting passed these recordings I finally reached a representative. He at first told me that I could not receive any refund because too much time had passed. I spend another 20 or so minutes explaining to him that I have tried multiple times to reach someone and couldn't. I had plenty of evidence that the return was received on their end and that I had tried to reach them multiple times. He finally agreed to refund my purchase. This has been several weeks and there is still no refund. Out of principle I will be calling my credit card company and disputing these charges. I cannot believe a company of this size could be this unprofessional and frankly sketchy. I will never use ebay for anything again. Buyer beware!

I purchased a drum from a seller. When I got around to opening it I found that the lugs were recessed from the rods too far to line up properly. Got a partial refund ($15.00 for lacquer and gasket material) to buy parts and repair it. Upon disassembly I discovered the drum shell (Poplar) was cracked on 4 of 6 plies and that's why the rods were not running parallel to the shell. I message seller - he blames me for the crack and refused to help. Or even acknowledge my requests any further. I opened a "NOT AS DESCRIBED CASE" sending the proof of the crack with pictures... Ebay ruled for the buyer since I had already received a partial refund? So is anyone NOT allowed to disassemble to check for construction problems? Does a partial refund nullify a full refund? Even after a MAJOR ISSUE was discovered? So, now I am stuck with a useless shell that was supposed to be in EXCELLENT CONDITION? SEE PICS - BUYING ON EBAY... NOT RECCOMMENDED!

I have been using ebay for a number of years it gets you top dollar on items but many things bother me about this site. The feedback system needs to change I currently have a negative feedback from someone who bought an item from me, I went to the post office and they were unable to find the location, I came home informed the customer that there location could not be found and I refunded the money. The buyer then left me negative feedback saying I never sent the item and I am a dishonest seller. I called up ebay to see if they would remove it because it was not possible to ship the item, they said that they would not remove. I am curious how I am suppose to ship to a place that does not exist, Ebay please tell me how I was suppose to handle that transaction. The fact that buyers cant be held responsible and be left negative feedback needs to be changed! I feel like so many buyers just buy something then go and complain for a partial refund just to try and get money out of you when the item was exactly as described. That is just the beginning of problems with ebay but there really is no viable alternative

I had problem paying for the items 1-5th of January that was due to Ebay IT issues. I had no choice but to pay via Paypal for these items. Now I still have unpaid invoice and every time I try to pay for a new item I am asked the full amount including the old invoice. Ebay 1st line CS and 2nd line CS are NOT ABLE to deal with the issue, now they just "end the chat" every time I try to confrant them with that problem, yet with another item that I cannot pay as it is added to a previous invoice that I had paid 7 days ago... I did expect some help, but looks like they just ignore me. And guess what - NO COMPLAINT PROCEDURES available, though the company is trading in UK and should be subject to all UK laws!

They asserted there was nothing I could do through their system and that was the only way I could get a refund other than to go to the vendor or outside sources. The vendor stated the same bull$#*!. I told EBay their system problem is not my problem. So I did " go outside". I contacted my Bank's VISA dept and disputed the payment and I wrote Ebay Executives, EBay's auditors and logged a formal compliant with the Feds (the consumer financial protection board). In the end the vendor did the refund. EBay will try to bluff you by acting like they are all powerful and can change the rules after your purchase. They also try to intimidate you or imply you are crazy by sending you a survey asking how was your contact with customer support shortly after they have stonewalled / refused to honor their terms. In term so rules, you should be aware that they do delete negative reviews which means the review #s they show for their vendors are false. I am cutting off my business as soon as my last order goes through(I hope)and suggest you do the same.

7 items i ordered were not available 4 items ebay took of line yet i had to wait to file a complaint for the day the item was supposed to be delivered. I use to order things alot but last month its been nothing but BS DON'T TRUST THEM ANYMORE

Two times my bank account and bank card were illegally charged dozens of times by eBay sellers. The defective carpet that falls apart was the final straw that broke the camels back. THIEVES!

I received a lot of offers from scammers with this website. I am not sure how they're able to get in this website and get past security. I posted an item to sell. I got 2 offers right away. I accepted 1 offer. The buyer sent me a message through ebay messging that he paid already and he wants me to ship the item within the day. I received a notification in my email that the buyer paid but nothing went through my account when I checked. Minutes later I received a notification from ebay that the buyer have paid and is waiting for my item to be shipped. I was rushing to find fedex to ship the item because I want to keep up with customer service. About an hour later ebay sent me an email that they cancelled the offer because my buyer was a scammer. I felt grateful that I did not ship my item yet. I was literally in front of fedex office to ship the item.
I listed my item again to sell and then I got another offer. I accepted the offer and I became more cautious by waiting for payment to get to my bank before shipping. Moments later, I received an email from ebay customer service saying that they restricted me from selling their website because I am a risk to their website. How on earth did this happen? Their website has a lot of scammers who almost got me but they ended of accusing me as the scammer so they flagged me? I do not understand.

If i had option to give negative star
If i had option to give negative star, I would have given negative 5.

If you are a seller then it's your dreamland, but if you are genuine buyer like then this is worst worst worst place to do any shopping. Pay little extra in another platform but don't fall in ebay money back guarantee description. It's not that simple.

I ordered a used camera from ebay. The moment i hit buy it now i got fraud alert from my bank (which didn't happen before). I got scared and requested bank to decline the transaction and immediately requested ebay to cancel the transaction as well.

Bank declined the transaction however ebay reposted the transaction and didn't cancel my order. Instead they replied me next day saying item is already shipped which was actually shipped next day not in the day of transaction.

Then the item never arrived to my location. I reached out to ebay about the issue then ebay said it was delivered to some random school within 2-3 miles radius from location. They provided me the details and asked if i can contact them. I went ahead and called that school, and the school said they received the package but it's an empty envelope.

Being genuine buyer, I mentioned same to ebay. Instead of helping me out, they actually said i need to file a police report of empty package because the package was located. Now, if i need refund i need to go to police station for the first time in my life.
Then only i will get my refund. Otherwise i paid almost $1000 for an empty envelope.

So, don't fall prey of eBay money back guarantee scam. Not at all

Ebay is a total lottery, ones you receive fast and correct order, once you never receive it. Also a lot of fakes out there. I prefer stability, that's why I order here not very often

Service is disgusting and you can't phone someone from eBay to resolve an issue. They've basically shown me the finger and told me to look elsewhere for my refund for an item that never arrived!