eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
GREAT FOR SELLING OR BUYING ALMOST ANYTHING! Been using it for a year now and no problems so far! Best marketplace on the whole wide web to buy just about anything ;)
No problems yet, they are a trusted page, i bought a lot of parts for my car and never got issues.
Thanks Ebay!
As a rare user, I don't have much experience but so far everything is good. Ordered just a couple of times with them.
Banned after 13 years all because I made a cancellation request after placing an order. Crazy how companies can treat people like this
Horrible business. You get punished by not selling enough and the they put restrictions so you can't sell more or close your account.
Tip for consumers:
Don't buy or sell on ebay you will get screwed.
Good site for purchase of different electronic products. One can compare an item with many many others and finally take a call.
I just bought a used camera for the first time with Ebay. And, it was actually a pretty sweet deal. No hassle.
"Took the bracelets I wanted off saying a mistake was made on the price. So much for me wanting to spend money."
In ebay, i have ordered Samsung galaxy S5 and other 4 addition accessories for Samsung galaxy S5. I have received the 4 accessories after some delay but important item Samsung galaxy S5 is not shipped. I have called the customer service and ask about the status. And their response was shipment is ready courier person should pickup the shipment. I wrote an email to seller in ebay, his responded was "you will receive the product with in ebay timeline". And meanwhile, ebay paisepay refund was intimated and waiting for approval. It was so confusing, what is happening with shipment and what will i do with accessorize with main item the smartphone. It is big new sense to order to ebay. Please be careful. Customer support is worst and they read out what is their on screen which is also available in ebay site (if you login). I checked where the seller is from. It was from chennai and i - the buyer is also from chennai. How much time frame is required to ship the item. I am not sure what amount will be credit to my account.
Ordered a dress of this site, Its been a week now, no reply to my emails or live chat. Im so disappointed
It takes long time for delivery and some items don't reach at all and there is no system to claim the compensation.
I ordered a slide hammer from an international seller; it's a hammer that works by pulling rather than pushing. The seller didn't ship for a week, then offered me rush shipping at additional cost with a discount (should have been free by this point) despite the week. Then when I replied, he took another week to get back to me before shipping. By this point I told him already to refund me and he sent it anyway so he could keep that money. Not only did ebay not step in because of the severity of the situation, but they wanted me to wait a month before they would. Of course I was mad; they were baiting me. So, I got "suspended" for foul language, which enabled this guy to be outside the 30 day window. Later I find out the suspension was actually a permanent ban, as my feedback page says not a registered member, they've blocked my calls while it plays a bs "we're busy upgrading our systems so we can't take your call", when I Facebook message them they ignore it, and when I email them, they give me fake instructions on how to call them that doesn't work. You think I don't know at a time where liberal outrage is at its highest you pull this? I'm not dumb. I was forced to throw it out as I was pushed outside the 30 day window with my ban being a distraction from this and because I got another from a US seller. Their ceo has trump derangement syndrome and their owner is a Muslim, let's just say my bloodline has distinctive anti Muslim characteristics and they've gone after me in many ways before for faith and race. Why am I happy that I'm gone and they won't reinstate me? You guys sell junk. Your vetting is worse than Muslim vetting. All the while as this is going on, I notice they are allowing fake Oakley's to be sold which I just won a case against after I distinctly outlined what makes a pair fake. Typical liberal, hypocrite, nonsense, persecution, crap. Can't wait to buy stuff that isn't junk; Isn't happening on eBay.
Does anyone buy international stuff from japan or china there. I would like some stuff, but don't want to be ripped off.
I have made roughly 300 sales on Ebay and I have a perfect 100 seller rating. Recently, I've had my first issue with a scam buyer who claimed a used, but near-mint, puzzle was damaged even though it was shipped in secure packaging. The listing also showed the completed puzzle with zero defects. The type of damage the buyer is claiming is unheard of during shipping. The buyer claims that the upper layer containing the picture has naturally peeled apart from the cardboard layer underneath, but has done so in a manner where it's a perfectly clean cut with no other signs of distress. Puzzle pieces can certainly become frayed, bent, dented, chipped, and torn apart, but certainly not cleaved in half into separate clean cut layers the way the buyer is claiming. Even the puzzle company's customer service said this does not naturally happen. It's a flat out obvious lie from the buyer. What's worse is Ebay spent literally only 5 minutes reviewing the case before deciding in the buyers favor. I received two emails only 5 minutes apart about the dispute being up for review and then the decision. Mind you, I have a 100% seller rating and this is how Ebay has done me and now there is zero customer support to assist in appealing any decisions. IT'S TIME TO START SELLING (AND BUYING) ON OTHER WEBSITES LIKE BONANZA, eBID, eCRATER, AND AMAZON MARKET PLACE.
I got ripped off, and the baby took sides against me. Several times I will never use them ever again.
I ordered Coq10 from nathansnutritionals off EBay's site. The powder in the capsules is brown. Coq10 is orange. I emailed the seller to have them picked up. I didn't have a printer to print a label, nor the time to go to the PO office. No response. I called Ebay several times and 1st argued they should insist he not inconvenience me anymore over his fraudulent products, but then argued they should get the pills to see that he is a defrauding people. They refused but these ideas but said I had 30 days to return it, and was protected by buyer protection. I was finally able to get to a printer when I find that the case was resolved in his favor. AND MY FEED BACK WARNING TO OTHERS WAS REMOVED. They lied to me about how many days I had to return it. People are relying on that Coq10 to replace what's lost due to aging and/or statin drugs. Ebay has chosen to help sellers defraud people. I've spent a hrs on this already and now have to go on to a credit card fight. Amazon has resolved issues in 1 short phone call. It might be best to see if their site has what you need 1st.
I have yet to have a bad experience with Ebas customer service in regards to sellers. I have been duped when it came to sellers overseas that had a picture of item and when I received it looked nothing like the picture. Or when a seller lied and said they lived in California but they really lived in China and it took my order forever to show up, customer service has always made sure I got my money back. The second key is emailing the seller to show how you are communicating with them in attempts to get your money back. The extra documentation helps tremendously. I say this because once I tried communicating with a seller about refunding my money for shoes she sent with the stuffing coming out and she begged me to keep them and accept her discount. I said no and proceeded to return the shoes to China. She was upset and stop responding to my emails But I had taken pictures of the receipt and the money I paid to ship it back. I was charged for the shoes and shipping which came to 60.00. Thank God for Paypal. When Ebay couldn't get her to respond to them either they refunded all of my money which is why I will continue to use them when compared to Rosegal which is a complete ripoff. Some sellers use beautiful pictures of celebrities to sell items but only a few of them look like the actual item when you receive it. I will continue to use Ebay.
Hi everyone,
Just my experience hope yours is different.
I had started a seller account. I was doing ok; so I though for only having it for 2 weeks.
1)Then they suspended my account for no reason?
2) refunded people who had already been shipped items that cost me about $2500 dollars
3) The people are getting the refunds and the items to!
4) I am not getting reimbursed for this!
5) Now thier charging me for 200 free listings that they gave me in promo
6) I am locked out of my account with no way to add tracking numbers for things so I am certain they will end up refunding them as well
7) Sucks but I am going to have to put a lien on these buyers & eBay properties if payment or merchandise is not returned
8) Ebay really did the wrong thing here. I was doing nothing but honest business and they really dropped the ball on this here.
9) Ebay does not answer my emails and no one is answering calls.
10) We do not want to but we may have to seek legal action whereever We can.
11) LOL... Ebay just ripped us off like a thief and without hesitation or accountability on their end.
This is crazy! LOL
If anyone has an input about this let me know? I am going to eat about $3,000.00 dollars because of them. Not the end of the world because I have money but it is the whole principal of their actions. And they need to be held accountable.
Anyway,(Document Everything) (Everything) Something I learned a long time ago in business Ebay is not your friend believe me.
Thanks for reading. Beware they can do what they want when they want without any accountability or even reason. I was not violating Ebay terms in any way. My advise is to keep a spread sheet with all info as we did. And even take a pic and file it of each listing & shipping info so you have leverage if it comes to this experience I am currently experiencing.
Sincerely,
PPS
What do you know about ebay the Buy It Now option?
http://pages.ebay.com/help/buy/how-buy-bin.html
I think it is very helpful in many cases.
Why your site pages are not responding while confirmation of any order? Its FAKE site ever i have seen... worst one
What about returning a mobile which is very low price than the original price.? And it was given 1 month warranty
I like eBay for shopping purposes and I can often find great deals. I have had problems when selling though, such as with feedback. If someone pays $3 for regular shipping, they give a 1 or 2 star rating on cost of shipping or if shipping takes one week (delays in Canada Postal services), then you get bad ratings, even though you have NO CONTROL over these issues. EBay should really change their policies because if (happened to me) someone buys two items from you and then thinks $4 is too much to pay for shipping from Canada to the US and it takes 10 days regular mail, giving you 1 and 2 star DSR, your account is restricted (when you get 2 one and two star ratings for one of the four DSR categories and you'll be unable to sell further items until the month passes and the bad ratings are "knocked off". To those people who do give bad ratings, it makes you want to ask them... WHY DID YOU PURCHASE from me if you think the shipping is TOO EXPENSIVE? I also get annoyed with the constant emails and papers from sellers demanding all 5-star ratings. I am slowly buying from other sites online for dvds, cds, etc. because I know I won't be harrassed to give positive feedback, even if I did not receive the right item, a damaged item, and have been refunded.
Cheap you can find very cheap deals there and good quality. Better than amazon.com. However just buy from top rated sellers
Im a faithful user of ebay. The site is very amazing. I have never had an issue. I absolutely love it
I was really impressed that eBay was able to intervene and have seller give me money back.
Very nice customer support.
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