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eBay

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Overview

eBay has a rating of 1.7 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.

  • Service
    834
  • Value
    759
  • Shipping
    712
  • Returns
    679
  • Quality
    716
Positive reviews (last 12 months): 3.6%
Positive
5
Neutral
4
Negative
128
523
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How would you rate eBay?
Top Positive Review

“Ebay to my rescue!”

Hitesh B.
5/28/24

Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.

Top Critical Review

“Ebay did not honor guarantee”

Cathy T.
10/12/24

A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.

Reviews (3,474)

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Reviews that mention popular keywords

post office (55) customer support (79) bank account (48) customer service (580) credit card (79) auction site (30)
Thumbnail of user shahart
6 reviews
11 helpful votes
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April 20th, 2013

Accept the search method that could have been more user friendly this site is pretty great :)

Thumbnail of user kelseys1
2 reviews
5 helpful votes
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August 15th, 2011

I'M A EBAY FREAK THEIR GOOD HAVEN'T HAD NO PROBLEMS FROM THEM ALL MY TRANSACTION ARE STRICTLY WITH PAYPAL.

Thumbnail of user agronm1
3 reviews
25 helpful votes
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January 29th, 2016

Good reasonable offers with no lies about delivery, etc..

Thumbnail of user gemmaw6
5 reviews
89 helpful votes
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August 13th, 2014

Never use this site for teeth whitening gels as they sell rubbish

Thumbnail of user natalies9
3 reviews
1 helpful vote
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February 20th, 2013

My favorite shop. It the best shopping when you have so much to buy while sitting at home

Thumbnail of user jamesx
4 reviews
17 helpful votes
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August 14th, 2011

Not bad, but fees are high.

You can easily make a living selling the right things.

Thumbnail of user johnym4
1 review
2 helpful votes
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December 8th, 2015

My all deals, more than 50 a yea, r are giving me absolute satisfaction

Thumbnail of user tomc63
2 reviews
6 helpful votes
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August 12th, 2014

Ebay listens to you and refunds with no hassle unlike Aliexpress (DONT BUY HERE AVOID THE FRUSTRATION)

Thumbnail of user annies
12 reviews
37 helpful votes
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November 9th, 2010

Ebay is a far more reputable and trustworthy site than iOffer!

Thumbnail of user shishirs
1 review
1 helpful vote
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November 7th, 2015

Very poor consumer satisfaction... Don't bother even after writing so many times...

Thumbnail of user thomash90
2 reviews
7 helpful votes
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November 2nd, 2015

I have had no trouble ordering from ebay they stand behind all you purchases!

Thumbnail of user oleksiio
3 reviews
5 helpful votes
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December 30th, 2012

Best forever!) Buy there a lot of staff, had never problems.

Thumbnail of user alfredp12
2 reviews
0 helpful votes
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January 4th, 2018

Love ebay saves me money no bad experiences yet always check feedback and you should be fine...

Thumbnail of user edenm17
3 reviews
0 helpful votes
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November 5th, 2015

I love to make shopping via ebay site. Great diversity of products at very attractive prices.

Thumbnail of user careyh13
6 reviews
1 helpful vote
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November 4th, 2015

Always good for item & price comparison. Just love to shop at home.

Thumbnail of user mistym8
4 reviews
6 helpful votes
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November 3rd, 2015

They are always on its high. Definitely one of the greatest service.

Thumbnail of user trojanc
2 reviews
8 helpful votes
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October 2nd, 2010

Better than wavee and many of the other pay for bidding scams.

Thumbnail of user burtons18
5 reviews
7 helpful votes
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October 27th, 2015

It works well and I get my stuff even here in Thailand.

Thumbnail of user marinao
5 reviews
2 helpful votes
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May 4th, 2014

Great number of products and good contact with the sellers.

Thumbnail of user siljeh
7 reviews
8 helpful votes
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March 11th, 2014

Great to find the stuff you are looking for. Fast and cheap.

Thumbnail of user chrisj86
5 reviews
4 helpful votes
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September 27th, 2015

I love the website but hate how its run only with paypal

Thumbnail of user nelsony2
10 reviews
19 helpful votes
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March 26th, 2014

No scams so far. All the products ordered got shipped.

Thumbnail of user chantalf1
5 reviews
17 helpful votes
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September 17th, 2015

So much available - great prices that are negotiable. Love it.

Thumbnail of user ashd
3 reviews
6 helpful votes
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March 18th, 2014

My friends and i are going crazy with this. The best place to find some cool stuff.

Thumbnail of user necrotizedo
2 reviews
2 helpful votes
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Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

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