eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
Whenever I wanted to use anonymized browsers like a modded Firefox Ebay would harass me with endless security checks which waste a lot of time to complete if possible at all. Heck, even my online bank does not force me through all that kind of nonsense!
What the hell is wrong with ebay people everytime i call customer care number its says your wait time is 30 mins all our representatives are busy and $#*!. How much busy u ppl are? Ambani you are or narendra modi?
I've sold quite a few items on Ebay.
And I buy stuff on Ebay all the time.
I hate Amazon.
However... I would say that it's safer to buy than sell on Ebay.
I would never sell any high dollar item because there are too many scammers out there.
I ordered some bulbs for my flash studio lights. They came from China. They were never delivered to me. I can't get a refund or a new order. The Chinese company won't refund. Ebay won't refund or hold them accountable. I will never ever buy from eBay again. Scammers
My experience was not good with EBAY. I dealt with 2 sellers this year and one of them were fake. I didn't get the delivery for the second purchase, and for my first order - the product was delivered after 3 weeks which was unexpected. I will rate them "C"
On ebay you can find everything your heart desires. Prices are negotiable, very often you stumble upon a great deal BUT also you can stumble upon a risky seller who is looking to tip you off. You have to be careful and do you research before you buy anything
I ordered 2 new items form a seller in N J I was shipped one, I contacted the seller and they said they made a mistake and the other would be shipped from Chine and may take 30 days, I ask to cancel and refund 1/2 the money they sent me a tracking number that turned out to be fake. I contacted E Bay 21 days ago and was told they would look into it, I called in 5 days and was told to call back in 2 days this happened 3 times, I called today and after being on hold for 18 min. Was told to call back in 5 days. I ask to speak to a supervisor and was told one would call me that was 4 Hr. Ago no call. It looks like if you sell enough you can lie, cheat you customer and e bay looks the other way.
Every time I try to buy something on eBay I must go through the process of changing my password. In addition, changes are made to the website without notification. We sell on ebay and none of us are notified when they change the system. Sometimes the changes are significant.
EBay wrote me an email that stated that I was hateful and derogatory. They have resorted to name calling. They have turned bully. They have no respect for their customer or the First Amendment. Two legs bad, four legs good. My, my, my. They have arrived on or shores!
Ive gotten makeup and crossed my fingers when i open the packages they werent going to be broken..all was good till my last order a few month ago my huda powder broke and i had to send it back and reorder
Ebay is much better shopping service than any other. I hate walking around for hours and still not getting what i want. With ebay all my purchases were great, fast and easy. I always find what i'm looking for on ebay, and that's why this service is great :)
I have had nothing but positive experiences with eBay, i've bought numerous things ranging from four wheeler parts, bras, trees, school books etc. and i've been lucky to have never had a problem. One situation did arise once where I was selling an Ipod and a scammer tried to buy it off of me but I checked their feedback and knew immideately and halted the auction and that was that. I do know that some people have had bad expereinces that that is unfortunate, I wish they could give it another shot because i've gotten some really great deals and i've found it has much to offer!
I use to use Ebay over 5 years ago to sell things, however nowadays they nickle and dime you for everything when you sell an item! It is very misleading and when you call into customer service, all they tell you is that you need to be looking closer when you list an item. I miss the old Ebay that would allow you to sell an item how you needed to without worrying about being charged extra fees. I will be looking elsewhere for better service and more appropriate fees.
They treat the sellers HORRIBLE and also I bought a necklace from them and the seller told me the it should be there within 3 weeks. So I waited and then I message him and they said it should be on its way please wait another week. So after that week past I opened up a case and Ebay said there is nothing you can do because You reached you time of limitations for them to refund you. But I never got my Necklace! My money was stolen and they don't care. I am very upset and angry.
Buyer also sent me very convincing eBay notifications, Plus PayPal notifications cofirming purchase and payment. How can eBay allow a fake ebayer to bid, buy and have messages and notifications, sent to me, through their online selling site. Only to send me email, to say buyer was a fraud and that the listing has been taken down. This email came less than 2 hours" after " I posted IPhone to buyer. Now I have lost a total of £430 and can not do a thing. Got police crime ref number and explored every avenue. All is lost. Thanks eBay for your secure and protected sit
I have had fun purchasing on eBay for the last 2 years and have sold 2 items successfully. I have recently listed an Hermes wallet only to have the listing pulled because they claim it is fake. I bought it on eBay and have since found a color I like better. I shop Hermes and I know it is authentic. I am redoing the sale site with better photos and am willing to pay to have it authenticated by a reputable online site. No problem. The problem I have is that there are several obviously fake wallets listed in my category and eBay will do nothing about them. Reporting the listing does no good. Even with the good experiences I have had I will sell this item and say farewell to eBay. Save some money!
I lost money because the site is messed up. It claims you can't reply to the sellers because the conversation is over 90 days old when it's an ongoing conversation. Ebay does nothing to protect customers from shady sellers.
Products used:
The seller used the wrong address. I tried several times to contact the seller. the Ebay site doesn't help and very difficult to navigate to speak with anyone at this site. I lost money and won't use Ebay again.
Its good - filled with many offers you just won`t find anywhere else with the prices you cant find in any other store. But just care to do some review on the seller - there are still some scams out there,.
I bought an item on ebay and it was damaged in the mail so returned the item. E-Bay wont give me a refund on the money even though I have documentation that the seller received the item back. Its a Scam when the seller only has to say they didn't get it and ebay does nothing even if I have documentation
Received 2 vulcan rdas from ebay that were junk. Could not remove bottom part to access wicks. JUNK. Was told to contact seller but seller has no address or phone. Called customer service and after an hour plus my time on the web i was told that the phone number cant be made public DAH? Than how do you contact seller if they do not return email complaint.is this a store or a RIPOFF? I have heard ebay is trying to compete with amazon, go luck with that. Should have read this site before going to ebay.
Tip for consumers:
do not buy from ebay unless you like to gamble. customer service should be called customer brush off
According to the fine print, I was able to sell x amount of collectables for free. I posted items and did not use any of their services that indicated payment. I sold nothing. I removed all posts. Then they billed me 24.00 for the month, and then the next and the next and the next. I have not used or logged onto this site since trying to sell that one month. You cant respond to emails. There is no number that I can find for contact. I cant even find cancel service anywhere on their site. Stay away from them. Sneaky backsterds. And from what I've read, the seller has no protection against fraud. Seller be ware!
I've contacted eBay customer service that there should be no NY state sales tax on the medical related items and services such as eyeglass frames and lenses, etc., and it should not require the tax exempt number. I've purchased glasses and lenses online out of state and stores in NY state sales tax free.
My recent purchase of the eyeglass frame from eBay included the NY sales tax. What do eBay do with the tax collected from me? Gauging the buyer?
Ebay is completely useless at resolving any problems you may have, their representives have the audacity to ask you what they can do and what you are trying to achieve by calling since they keep repeating they can't help you. And their feedback system sucks, don't trust it. I gave a negative feedback to a seller because the item was in horrible condition, they kept sending me messages to contact ebay to remove the feedback in exchange for 50% refund. I contact ebay to let them know that this seller is pushing buyers in this way and how do they resolve this problem, by doing nothing. So clearly you can't trust ebay to do anything right. Last time I did business with them,
Tip for consumers:
Avoid eBay
Prompt shipping, honest, very professional & ethical business Ebay has been so far. I look forward to more business transactions and long lived relationship with Ebay i'm still new but so far all has been phenomenal.
Ebay is my worst experience, every time i order items from ebay my order always get canceled for some reason,
My friends always told me to use amazon and now i understand why, i won't ever recommend to use ebay especially when you order an item that you terribly need for survival of pet and then you get a Email with a cancellation.
Also when i call to ask customer service didn't even know why it got canceled.!
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