eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
I had a ebay account for over 5 years I place a phone for sale on there someone purchase the phone one day after ebay shut my account down can't access nothing...they cancel the purchase the person made one month after they charge my card $76 for what u shut my account down I cudnt communicate with buyer and no matter how I send email to ebay to tell me what to do mo answer...
I want my money back ebay you all are thieves!
I have had an account with ebay for many years buying and selling and because of the bad service I tried to limit my selling because it is a horrible experience. I just tried to sell an item and they made me do changes to comply with their company changes. This decrease my selling limit; when I trued t call them I get people from India and Philippines that refuse to hand the call over to the US, they refuse to give their names, they refuse to bring a supervisor into the call, they have no idea about what they are doing except for reading the script in front of them, etc. Why would anybody try to sell thru this company if they refuse to work with sellers? If you can help it do not do business with them; customer service it is not about buyers only. Once sellers get fed up with the "call centers" abroad, buyers will go to buy from another online seller. Avoid Ebay!
Sellers need to be allowed to block buyers with no ratings. I have sold 2 items 4 times on ebay and the purchases all jerked me around and never have paid. The last buyer never paid.
Michael darrett
1315 Buckeye St
Magnolia AR *******
United States
Ebay is such a fraud company that he as worst after sale service and customer care representative talk like a hell. That customer will get annoyed. The worst company i have never seen. As compared to amazon flipkart whhich are farr good from this site. Such a bad site.
Don't expect good quality from eBay. Let me put in this way, 2/10 things you ordered is going to be not like in the photo, for example I bought hoodie from eBay, and after few days the logo started to come out from the hoodie. Be aware of that
I got banned for no particular reason. A small misunderstanding (that was actually the buyer's fault) triggered an 'alarm', and instead of getting to the bottom of it to understand the issue, they simply banned me for life. Nkt :(
The boots looks cheap, is ugly, completely flat and has no cushioning whatsoever. Don't waste your time in this company. On the next day, I saw the same one on dresseswoo.com and asked the seller. And I got my answer. I purchased. When I received it, i satisfied.
EBay guarantee is completely useless and they lie all about it. They told me twice they would guarantee me my money back if I did not get my product in time and I did not get it in time. They protect the seller and there's numerous complaints against the seller, and eBay will do nothing about it so be warned, he be guaranteed protection is absolutely useless.
Place is sick and nasty, sold items and they were returned for an unreasonable reason claiming defective items when they are not, ebay favors buyers only, items returned only to be returned to some other address, so i lost both items and money, what a scam ebay
Ebay removed my negative feedback about a Seller because they said I was committing extortion. When the Seller was refusing to cooperate or send my order (even though they had 10 in stock), Ebay originally told me my only recourse was to leave negative feedback. So I advised the Seller to "please go ahead and send my item, otherwise I would have no choice except to leave negative feedback." Ebay said that by threatening the Seller with negative feedback I was trying to extort the Seller out of my item. Go figure!
EBay does'nt provide original product. Nd not give any warranty for any product... I purchase my iPhone from eBay. It's to much heating from 1st day. I went to care center, they said there is no warranty of your iPhone... So pls don't go for purchase any thing from eBay... Go on flipkart
Beware of buying any clothing from China and Hong Kong. I bought a XL size shirt. When the shirt arrived it was so small it barley fit me. The XL size shirt was like a Small size.
I bought sunglasses from China. When I changed the lens, the frame broke at the hinge. Beware of buying anything directly from China and Hong Kong. You will be sorry!
Ebay is great! Make sure the seller has good selling history. The buyer is more protected than the seller on ebay. So be more careful as a seller... you can really get ripped off because paypal and ebay are joint.
EBay is absolute garbage there is no security and there's a very good chance you won't receive your item and you have to go through lots of hoops to actually get your item or get a return to see your money again. There are a second rate Amazon. Its insecure garbage.
I am been using ebay since 2002 and have 650+ transactions of buying and selling. When I first started using the platform, the fees were reasonable. Now, the fees are egregious 13% of the sold price. I am closing my account. Ebay represents the very worse in corporate greed.
I bought a lot of 10 books only 7 came in box. Seller was rude said I should have taken a pic of open box for proof. I filled a complaint for refund on 3 missing books eBay denied the claim saying I had no proof only 7 books were received.
Shopping on eBay is a usual pleasure, but every now and then there is a bad turkey selling. I recently bought two separate items, one from China, on from California. The one from China arrived before the one from California. (I live in PA). The California seller then became suspended and disappeared. I got my money back from Paypal, but was a hassle.
Im done selling on ebay. I am paying with money i really dont have to pay shipping out of pocket because they hold my money until 3 days after person recieves item. I live paycheck to paycheck and this policy makes for late shipping to my buyers and me living without money i need.
Can be useful, but they are tied to paypal which is sucky as a payment provider, and they keep changing the back end rules for sellers which makes it hard to run a store, i pulled my store off ebay and put it up on amazon which seems for now to be more fruitful
I have been a member on eBay for a long time and when it comes to purchasing certain items, they can't be beat. Until recently. My words of advice with eBay. If it sounds too good to be true, it usually is.
My account has been hacked and several times I purchased something only to be notified a day or two later that the item I purchased and paid for was from a "compromised" account. I was informed that the burden was not on eBay but on ME to notify my payment of choice and dispute the charge. Simple, just like that. WTF? I will purchase only on eBay when I have to. I NEVER have that happen or fear of it happening on any other site. They need to FIX whatever it is that's causing this to happen.
I had a seller the shipped to me and the item was marked as delivered even though it was not. The seller and ebay would do nothing for me. I wrote a bad review and it was taken down within minutes. I am out 200.00 and the seller gets a pass. If it is a seller that sells a ton of merch, that makes money for ebay so they will not go to bat for you. I will never buy on ebay again.
Tip for consumers:
DO NOT use ebay unless seller insures package and you sign for it. If you get a porch pirate or anything happens and you can't prove it was not delivered you are OUT all your money. Ebay and the seller will do nothing.
Products used:
Jewelry
You have a 50/50 chance of buying either something crappy or something of decent quality. A lot of the buyers ship the items from China, so it takes anywhere from a week to a month for the item to arrive. And some of the buyers/sellers are unreasonable sometimes, so it's really a matter of luck.
On the bright side, sometimes they have good quality items for a decent price!
Cook2105 will take advantage of you. I sent a contract saying that if they had the "blue" sweater they advertised in a grey version that I would be happy to pay for it. The lighting in the picture is made to where you cannot tell the sweater was blue at all, but they will accept the "contract" anyway no matter what you say.
Just sold an item at a massively reduced price at $5000. I admit it was my fault that i did not check ebay's fees.
However, I did not expect $560 in fees!
The buyer paid, and as it was a heavy item with local pick up, ebay held my funds.
The buyer picked up 3 days later, advised ebay through messages that they had picked up the item, and ebay 4 days later are still withholding my funds
I have been an ebay customer for 17 years.
When I called to complain about the whole transaction I was offered a fee reduction
They arent going to honour this, however.
And they still havent paid me.
Never again. I will never sell with ebay again.
Just a terrible experience.
Kerri
Tip for consumers:
Helpful to know exactly how much ebay is going to charge you for selling on their site
How long they are going to hold your money once the buyer has paid
Products used:
I was selling a commercial oven for half the price
It's been a while since Insold anything on EBay. It used to be a nominal fee. I sold a car once and it was less than 5%. Not so much anymore. I just sold three items and the fees were over 10%. If I had known this I would have put the crap on Craigslist. I won't be selling anything else on EBay.
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