eBay

I received definitely item I open case the seller give me refund and ebay send me note said I don't have right to open case and it's out policy I got definitely item and not in seller description then seller give me refund after I text him message see the ebay message guys
Activity on your account didn't follow our Abusive buyer policy. Buyers may not misuse feedback, returns, buyer protection programs, or payment dispute processes.

I wake up to my account being terminated. I go into the live chat to find out why my account was terminated and the person responding was extremely rude and you could clearly tell was copying and pasting long generic responses. Not to mention I got scammed by two buyers on the platform. Yet Ebay did nothing to these individuals. We really need a new platform because these people have been scamming users for years and years.

I just logged into my account and browsed for some items, some old toys and video games that I am collecting. I got a notice the yesterday that my account was suspended for "putting the ebay community at risk" When I tried to talk to someone, they told me they could not tell me the specifics as to what happened that caused my suspension... Thanks alot!

Trust me, my first experience as a seller facing a return SCAM buyer was enough to end Ebay for me. No support for seller. Return SCAM on $10.40 sold item cost me $32.63. I don't have time to describe the scam, just know that when you encounter a return SCAMMER, eBay will stab seller in the back, all in the name of the buyer guarantee that means the buyer can offer any bogus reason hoping that you will refund item (and they keep) rather than pay the ridiculous to and from shipping costs.

I have used eBay for many purchases over the years. I've sold some things here and there but mostly I'm a buyer. The thing you have to be careful with on eBay is making sure you're buying from a US seller. The scammers have caught on to this though and will say the item ships from the US, which it does, from a warehouse. But if you have to return the item they won't allow you to return to THAT address, they want you to send it back to China. So an item that I paid 28.00 for would cost me 104.00 to return to China. So then they say if that's too expensive to return it then they will give you a 20% refund and ask you to keep the item. It's ridiculous. What a ripoff. And then they have the nerve to tell you not to leave negative feedback! What a joke. I'm about done dealing with eBay.

Hello,
I have a seller account on eBay.in which is restricted & suspended since over a month. I had already sent the documents asked 3-4 times but my account is not activated yet.
I am very exhausted of sending the query mail & chatting with customer support. They don't resolve my problem & transfer call from sales department to another to another.
My remittance is on hold. I need my money for item i sold.
I am very exhausted of eBay service & customer support. The worst service i had experienced. This my last formal mail please release me money otherwise i have to take some legal action.
Waiting for reply & call back.

Regards,
Abhishek Jain

Fees are getting too high. They are catering to the big sellers and its not near as efficient to sell occasionaly. Ebay buying paypal hasn't been good. Now it is much harder to find and use your paypal account in relation to EBAY then it used to be.

Bought a fake iphone sold as a new, unopened iphone with 10 months Apple warranty remaining. Fought with the seller for a month. Ebay protected the seller, terrible customer service, I was the one to suffer.

I get great deals on new and used DVDs and toys for my grandkids. Love the tracking. Most of the sellers are a joy to buy from. I have ran into a few that can't get the item out on time or they don't have it to sell.

I recently bought a Sholdit ( a infinity scarf with hidden zippers for carrying you phone and ID or something) from the store on ebay called Lot92. It was brand new, shipped fast and I loved it. They had some other neat things I am going to go back and buy. Fast shipping. You can find so many things on eBay!

My most recent seller {of an Elf product} sent me a wrong item…they required me to print a label, go to the post office to ship her mistake back then wait 5 days for a refund. Then when the the seller {treskcoope0} got the return…he/she refused to refund me and ebay is non responsive! I have tried IM, facebook posting, emails to seller and their own surveys. NOPE no refund. Now my credit card bank is reversing the charge and talking to eBay in hopes to get my refund for me.…no more Ebay for me!

EBay is a trash site, I am a new customer and I buy and sell and they keep banning my account for no reason they don't give me a reason for it. They're rude and don't care about their customers! Go else where screw eBay

Ebay is a large online shop which works and ships worldwide. The goods sold are of different usefulness, sizes, kinds. You choose whatever you want, what colour you want and you get it within 45days usually. And sometimes even when you don't get the ordered product on time, you receive your money back. In Armenia it is very convinient to shop from Ebay, as it is cheaper for us, because in our country many things are more expensive than in Ebay.

I tried to resolve an issue of not getting the merchandise but due to slow response for the seller and eBay, I could not claim the loss from UPS. They delivered to a wrong place and apparently wrong item since there a significant weight difference. However, eBay just close the case indicating that there is a tracking number... tracking number to a different city...

I have been a buyer on e bay for many years with no problems, until now! On my last purchase the seller sent me the wrong item which they admit to it. I had to open a case with e bay! E bay told me that their decision was for me to send the item back, but that I had to pay for the shipping cost $80! I was shocked with that decision! I will avoid e bay as much as I can from now on!

I ordered a tv stand on ebay for close to $400 but i never got delivery of it. I filed a claim but was told it was delivered which was a big lie. There was a lot of frustration sending emails back & forth which lasted for 4 months after which i was told my claim was closed & i never got my money back. If there is a 0 rating, i will gladly rate it so. I will never order anything on ebay again & will advise my loved ones too. That was my first & will be my last time.

I love shopping at ebay from the ease of at home on my laptop. I have found super deals and I really like to bid on items. Items that ship from China take quite awhile to get here and the ease and safety of paypal have made my shopping a good experience.

She agreed with the fault but did nothing.She told me to go to trading standards I did result not fit for purpose.Still nothing.

If you are looking to sell, do it elsewhere if at all possible. Ebay takes a pretty decent percentage of your money every time you sell something. And it adds up. Also, if you get like a million good reviews and then like 3 bad reviews, they do stuff like make your money pend for a month. Terrible if you're selling in a pinch.

Buying... well that's at your own risk; sometimes you will get really good deals and get what you payed for but... you can only take the seller's word for the quality of what you're getting, and not everyone will be honest. Also, if you have a time-frame you need the item by, that's up in the air as the seller may or may not mail it right away.

I don't know how someone talking in English so hard to understand ( very heavy Chinese and totally doesn't know what the heck she's talking about and had a job at Ebay)
Specially in the higher rank than customer services. Customer service gave me information and she gave me a difference information. Her skill doesn't qualified at all as my aspect in ESL's level but landed a job there. For me it seem like she bought that seat at Ebay. Some others I spoke with also had very poor English in Asia as well but sitting in Ebay and Paypal offices. I was think, that I called a country outside USA, somewhere in Asia

Been a member for a decade or so very good in some ways, but there getting very greedy in there fees an final value fees, there customer service answer you in with not very good english an not direct answers and you cant sell without listing paypal as an option i am sure they have now lost many good buissnes because of it

I have purchased a Game DVD on eBay. The seller never shipped, never updated my order with tracking number so I raised a refund request in 30 days ebay guarantee. Seller never responded to the case and lost track of my case. I haven't checked on the case assuming eBay will make sure seller ships or refunds. To my suprise ebay closed the case w/o refund. Now eBay says it is buyer responsibility again to track the case and again raise a 2nd case with ebay for refund. Since I didn't do that in 30 days ebay and seller can fraud me and get away with it legally since I didn't escalate with second case even after raising first case for refund within 30 days.

Ebay service is very pathetic and i will not suggest anyone to buy products from ebay. I have purchased one wallet from ebay and I tried to return that product as it's quality is not good and cost is very high. But there is no response from ebay team and they are not ready to accept that product. I had really very bad experience with ebay