eBay

I purchased an item on eBay that stated free shipping and was charged more than the actual item cost for shipping. When I called numerous times I was told that there was nothing I could do it is what it is. So much for customer service when I told them that I would never to business with them again they could have cared less. Needless to say they have lost this customer and I will deter anyone that I can to not do business with them either. Very disappointed.

Account was hacked after ordering an item off the site! Same state CA in which the purchase showed on my account! My bank fraud department contacted me after the first purchase then closed the account down.

Ordered a mirror for my car on ebay from carmirrorbazar... received mirror and matched it up with the cracked one. Wasn't even close in measurements... way off... Emailed carmirrorbazar. An explained that the mirror did not fit the backing plate and length/width and diagonal measurements were wrong... They had me send them pictures of front and back of the mirror with their number on it. They emailed me back and said it was the correct replacement. Had to have ebay step in to resolve the matter. Finally I got a refund to my paypal account. No pride what so ever...

I am not sure where to put. But I had a problem with my account. I had to call the customer service. I had to call them couple of times to fix my account problem. I loved their cheerful voice and energy. Good online company.

I always have a great experience when dealing with the customer service. I do not like how much it costs to sell but when I look at the amount I sell it balances out. All in all I think it is a good service.

I made a purchase a week back and have not received any tracking number. I have contacted this company on many occasions and only one response. And that response was a discount on a future purchase but no information about the purchase I have made.

I seriously cannot express how much I hate Ebay.com. First of all, I sold 3 items on this site. All of which Ebay didn't charge the buyer enough shipping cost so I had to pay out of pocket. Then, they double charge my bank account the monthly fee and when I call them the only thing they could say was we are sorry but we cannot refund the money. I tell them I want to cancel my account and they tell me it takes 160 days for a cancellation to go through! WTF you mean to tell me you dumba$$ people will have my bank account information for the next 5 months?! Do not sell anything on Ebay. I have never bought anything so I can't say if it's bad about that but i can tell you i wont ever sell with them again..

Asked beforehand if item allowed to sell, it was filled out seller information got restricted, support refused to help me saying they cannot tell me why or can help even though i was told i was allowed to sell it and filled every information

Ebay is doing what he wants with sellers. The customer have always right and always Ebay refund money buyer. I asked customer support if he had proof that the customer was right. They told me that they have not proof, but even so, the customer is right. Money is always returned to the customer. Just when a customer opens the case for whatever reason, and Ebay immediately takes the money to the seller. I am a seller who is free of money, without the goods I have sent to customers and I am due to Ebay in debt! No earnings, only fees! I wish good luck with business of Ebay! You'll need it!

Even if you have a high seller rating and your listing was 100% accurate, if the buyer claims it is not then eBay will favour the buyer and force you to pay for return shipping and refund. If you do not, then they take your money and refund it themselves and force you to pay a reimbursement, and you don't get the item back.

Thought that the products are not genuine, as the sellers send defective and non branded items. But my recent experience was so good as the products were genuine and the delivery of the product was also very fast.

**** Sellers get scammed by eBay Read this!****
If you sell anything on eBay the buyer can return it for any reason and they don't even need to return your original item they can return a box of rocks and eBay will force you to give them a refund. If you call eBay and ask them they will tell you this is true. I went all the way to the top of their support and that was the bottom line, "the customer can return anything they want even if it's not the original item and we will refund them. If they keep doing it over and over after a while we will stop them."

"I made a purchase from newcandy789 using eBay. The item was never received even thought it shows as received. I requested a replacement and the seller refused and and eBay refused to abide their Money Back Guarantees. I left a feedback on the sellers account and it was deleted by eBay. As soon as I received the rest of the items that i have ordered I will be deleting my eBay account and I will never use them again. There was a reason why I used Amazon for several years with out looking at eBay but i decided to give them another chance. But they stole my money. "

I placed a bid and won it. However i was not able to pay because the seller cancelled the order. I contacted ebay. They said they would talk to the seller but they were not allowed to get back to me with the result. Really? So what's the point for me to take my time to talk to customer service? They are there just to talk to me? It is my 1st and last try with ebay. Will never shop there anymore.

Find the right seller and you hit a jackpot! Just watch out. My mom's and my philosophy are to buy low, sell high. Why not? What's there to loose? Well, a few dollars.

Give yourself a limit and STICK TO IT! Don't get upset when someone outbids you. You can offer a max bid and let eBay do the rest! I love it. I set up a $5.00 max on most itms, and if I really need/want/can use it, I bid aggressively. If it's something that's wholesale, other things WILL show up!

Don't be afraid to buy overseas, just not if you don't want to wait long. I like to think of it as glorified gambling, but you typically get something awesome if you play your cards right. :)

Is an American multinational e-commerce corporation based in San Jose, California that facilitates consumer-to-consumer and business-to-consumer sales through its website. EBay was founded by Pierre Omidyar in the autumn of 1995, and became a notable success story of the dot-com bubble. EBay is a multibillion-dollar business with operations in about 30 countries, as of 2011.The company manages the eBay website, an online auction and shopping website in which people and businesses buy and sell a wide variety of goods and services worldwide. The website is free to use for buyers, but sellers are charged fees for listing items after a limited number of free listings, and again when those items are sold.

I'm a seller and I've now had three conversations with Ebay customer service and each time it was simply a human-bot reading a script emotionless and not even hearing me. The representative I was speaking with had a bad habit of simply tuning me out, LITERALLY tuning me out with the mute button, then going right back to her script having no idea what I said. They have apparently adopted a hardcore attitude against their sellers and will treat you like dirt.

After asking for a supervisor, the representative actually argued with me! I re-asked the question that she couldn't answer and we ended up in the same stalemate which resulted in another request for a supervisor. After waiting on hold for 10 minutes she claimed I would receive a callback in the next 24-hours. No callback after 5 days.

God, PLEASE grant the world an alternative to Ebay. We need this corporation put down.

I have purchased and sold many items on eBay, they are now letting scammers with a 75 percent negative feedback, continue selling and taking peoples money with no delivery of product. It is tremendously difficult to get you money back thru eBay and PayPal, PayPal has even closed their customer service so you are unable to talk to anyone. EBay want you to fill out forms which don't seem to go anyplace, sometimes you can't even get to fill out a form because of their form access problem. I will have to evaluate whether I want to use eBay in the future.

Ebay is great when everything goes completely perfect but in the world of reality that doesn't always happen. We had a buyer who wanted to return an item even though it was a no return item which was discounted down about 60%. The item was above the listed quality and the buyers allegations were above ridiculous. Ebay went in their favor and had me refund them and I ended up losing almost $100 in shipping and marked down cost. Ebay was impossible to work with because after the deal they kept saying the money was not refunded even after I had been. So even after contacting them numerous times and them saying that it was fixed it wasn't. So I am unable to close my account because it says I owe them money. So now they suspended my account which all I want them to do is cancel my account so I can be done with this shady operation. They are so incompetent!

The charges are gettimg out of hand plus paypal charges make it expensive for one time sellers or infrequent sellers. There are deals to be had for buyers. The e-Bay dream is that HUGE profit for the seller and the best bargain for the buyer, rarely does it work that way. It is better if you are an e-Bay shop owner. Otherwise Amazon.com is much better.

If you want some warranty don't buy here.
I bought a Nikon Battery, it worked for 2 months, it was nor perfect but it worked. I had some minor issues (less capacity, more charge time, it stopped work when it was half full) but just keep using it.
I evaluated the buy because it seemed good (before the minor issues).
Then after 2 months the battery just stopped working.
Reported the situation to the seller. (https://www.ebay.com/usr/sunpower-fly)
Reported the situation to ebay.
Reported the situation to Paypal.
I will report this situation to Nikon. (It's not a Nikon battery but they say it is.)

In Europe we have a warranty of 3 years in this kind of products. Here it was a total loss of money and time for me.

I tried to change my evaluation of the seller but eBay does not permit.

I spend thousands of dollars on eBay items from various sellers. I wanted to make a public announcement that I no longer will buy from this website again my last negative experience unfortunately will be my last because I receive no support from allegedly speaking. Allegedly speaking if eBay had a butthole I would be shoving a bat up it as far as it will go

Great site for buyers but not sellers to many loopholes buyers can use to get free items.

The worst part about eBay is you can show proof that you sent out the item and eBay will still refund the buyer their money, the buyer gets to keep their money and item.