eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
You know this tv slogan when its in your mind its on ebay. Well this slogan is so true been member there for 10 years always been happy from time to time there been some bad apples (ebay seller) but eBay is always there to help!
Hi guys. I like this site very much as all the products are in very reasonable cost in this site. Many many time this site launch coupons for new user as well as for old user. Like last time I shop a hair dyer for it. Its original price is in site is 250 and I buy it in 150 after coupon applied for new user. I love this site and its delivery time is also good. I am satisfy with this site.
After my ebay account got hacked, it was a nightmare to reach and work with customer service of ebay and paypal (since the payments are linked). When I posted my dissatisfaction on paypal my paypal account was frozen with all the money in it in retaliation.
There is a reason why Amazon is rated far better here. Avoid the security risks and retaliations by ebay and paypal, and get to Amazon. I have moved all my online purchases there and could not be happier with the products and the service.
EBay shipping has continuously ignored my every every request to only use FedEx or ups.
By this I am in constant stress of eBay using (Lasership) for they steal and stole my packages in the past. Therefore do not order shoes from e or when in face authentication guarantee ships from (Lasership) and it fully stresses me out.and I'm tired of it. I have never had packages stolen until Lasership. Why would a billion dollar company use a shipping company with a 1 star rating… 1star… I wouldn't go to a hotel or restaurant with 1 star rating at all
Tip for consumers:
Never order no sneakers again
Products used:
Sneakers I’m tired of the stress using lasership
As a long time ebayer noticed a MAJOR flaw and as such I have been ripped off!
Do not purchase any item from a seller that uses "Myhermes" - they are notorious for non delivery of goods and if like me you dont receive your goods and open an item not received dispute on ebay if the seller puts in the myhermes tracking number they automatically go in the favour of the seller... to make it worse any feedback that you leave for the buyer is removed. Not recommended atall. Ive been ripped off I have no goods and lost the money
Be very careful for some buyers on ebay, they will purchase something and ask for partial refund, once the refund is send, they will open a case to ask for full refund. When you realized the case was open, and in buyers favorite, you lose the partial refund, a full refund, and the item. So you are looking at double lost profit plus the partial refund money.
. I ordered a part for my customers car on ebay. They told me that I would get it on the 3rd of October then it went to the 4th, 5th and then the 6th. They also charged me twice for the item which is taking me a week to get back. One of the so called ebay customer service put me thru unnecessary steps on my phone to see why my package wasn't moving to get here. He called me a $#*!... and told me that he feels sorry for my wife. I gave him back a few choice words. There customer service sucks and they can't speak proper English. Still waiting for the package to arrive for my customers car. Bottom line... I will never do business with them again. Buyer beware.
Tip for consumers:
Buyer Beware.
Products used:
Stabilizer link.
I bought two phones on eBay from two different sellers: one in California another in China. The California seller claimed the Samsung Galaxy S4 phone was lightly used. I used a software to test it and found that this phone had been charged over 1000 times. I returned it at my shipping cost. The Chinese seller claimed new LG G4 but actually it was water damaged. I returned it to China at my shipping cost over $35. Both eBay and PayPal have policies on return shipping cost. They have to pay the return shipping cost. However, they have never refunded my shipping costs or offered me free return shipping. Bye bye eBay, and bye bye PayPal.
You are individual and have some personal stuff for sale? Don't bother just throw it away. Ebay will add your postage fee to Your profit and then charge you for it. EBay should be shut down for charging fees on postage this should be illegal. Why do I have to pay fee on postage when those money aren't my profit? I have to send item right?
I am a long term client of ebay and all the time I enjoy the goods offered there - good quality for low prices, you just have to know what you are searching and to look around for the exact goods for the exact prices.
I st time ordering from Ebay. I ordered a large dog bed received a extra small. It came in the mailbox ripped. I ordered on April 11th received April 28th I tryed sending it back but the shipping was more then the original purchase. Come to find out the bed came from China they made it impossible for a refund. Ebay saying when you order your order is guaranteed. Ebay lied! It looked real good online but was not what i ordered. Out money take it from me shop else where. SHAME ON YOU EBAY
Was charged for an purchase, the seller deleted the item right after payment went thrue. Took my money and never received my item. Can't prove my purchase because the seller deleted item... stick to trusted sites...
Tip for consumers:
Shop at poshmark or offer up....
Just got suspended without any reason, had good review. Never had a problem. At once they suspended me. Asking them about the reason, they say they cant tell me the reason.
And even suspended me from making any new accounts, without any reason! Without any warning. Just because they want to.
Thanks!
Never going back.
Tip for consumers:
just don't use it. just get in mind, some employee would wake up and choose to suspend you. all your reviews and history will go. and you will start from the beginning or not at all!!
i tried contacting them, they told me they cant give me the reason for the suspension.
There is an item that I bought and it says combo set and they said that they wont give me a refund or take it back cause its been used but I though the rest of the combo set would be coming because that's what the title says, but it turns out it was a drop down menu and even though ebay has worry free shopping guarantee they still wont help me and said that I'm screwed.
Tip for consumers:
Dont buy anything over 5 or 10$ because they will find a way to screw you if they can.
I left a review on how I thought the seller fees on an item I sold was a little pricey. Two days later my account was suspended indefinitely with no explanation. Now the proceeds from the item I sold are on hold for 60-72 days! I've been given several different reasons on why my funds are on hold that long. To make sure there is no issue with the item. Another was to verify my account which was done upfront. Sent docs in to verify my identity and was told they would still be on hold and this is just Ebays policy. Never again! I will be selling and purchasing on Amazon.
My mom had a heart attack and is in the hospital so I canceled her only pending sale. The buyer was still able to leave negative feedback even though payment was never completed. I called eBay to explain the situation and they did not care. So my mom is now stuck with this feedback. My family is in shock at the heartlessness and cruelty of eBay customer support right now. No one in my family will be using eBay again in the future.
This is the worst company, just save the disappointment and time. They will give you the super low ball offer for your clothes, they don't know fashion. Once they have your clothes, they have you. Avoid them...
I ordered a mobility scooter online. Was nervous. This was my first time ordering from eBay. It turned out to be the best experience. Paying through PayPal was a breeze. The seller was very helpful and a very sweet person. The item looked and performed better in reality then was advertised. VERY, VERY SATISFIED.
Ebay provides worst services. I have take 3 products and it got delayed and the delivered products are not working. It is more than 2 months and i have not received the payment post frequently calling them for the status for more than two month. Every time they used to forward the call to supervisor( not really, fwd to college) and he say will escalate it to funding team with 48 hrs. And that 48 hrs is not yet completed. Today the call is fwd to team lead and he starts shouting ( where team leads never shout at customers). Saying why are you shouting to the executive. Still problem is not resolved. Don't buy from Ebay. They are cheating people.
Tip for consumers:
service, quality, value shipping all worst......
Selling on ebay has been the worse experience I've ever had selling on an app. I had my account for 8 years I only made purchases mostly aside from selling three items. I decided to try listing and selling on ebay again six years after selling my last items. Initially it was great. I sold 5 items and received great feedback in addition to the already over 140 positive feedback on my account. I received an email stating that my account had been banned indefinitely no specific reason was given in fact the email stated ebay wouldn't disclose the reason. So my account was permanently restricted with $1000 from my cleared sales that I cant remove. Don't make the mistake of selling on this platform they rob you and then treat you like crap when you reach out for help. I'm not aware of any policy I've violated I adhered to ebay rules so I have no idea why my account was banned hopefully I can get some assistance from The BBB I filed a complaint.
As a 11 year veteran of the site, I have noticed that over the past several years the site has leaned to the direction of the buyer in all aspects, this has made it difficult for alot of sellers to maintain their same business(some buyers are out there to take advantage of you) but ultimately the more accountable that you hold the sellers, the more comfortable the buyers will be. I don't agree with some of the politically driven policies, nor with the way ebay protects itself, but over all, thumbs up. No where else can you sell to the same size of audience, as you can on ebay.
EBay is a great place for buying cheap goods, but I wouldn't recommend it if you are buying brand name stuff that is expensive. There is a high chance the goods are fake, and you will be required to get proof from a third party to say that it is indeed a fake, which sometimes costs money.
I was bidding on an item and it became obvious that the bidding was rigged and I had no chance to get the highest bid. I had the highest bid and with a few seconds left, I placed a bid for 25.00 more and I lost the bid by. 50. It was fixed somehow. I will never do business with this company again! I am a business man and I hate bad business!
Anybody can get lucky every now and then, but if you do the work, it isn't luck anymore. I don't think I'll ever get rich making my item purchases on Ebay. I think, if you do the research before you make those purchases, you can save as much as your purchases, if you do the work needed. Do this work before you make the purchase, because the money is already gone, after the purchase is made.
Here is the senario. I make a purchase. I receive the purchase. It isn't how the seller described it and the seller lists that they pay for return shipping. EBay states their return policy is when the seller accepts refunds and pays for the return shipping the buyer should receive the full amount refund which is the price you paid for the item plus any shipping you might have paid. But 4 times now I have only been refunded what I paid for the item and not my shipping cost?! Twice I contacted eBay and nothing was done about it. I have been with eBay since 2009 but that doesn't mean anything anymore. I'm so fed up I think it's time to shop elsewhere. EBay CS stinks! Plus most of the items are junk or coming from China.
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