eBay

I had a situation with a buyer and won the case. The buyer called the same time and because the representive he spoke to hit the "won" button first, I received a email stating he won the case. This is ridiculous! My items clearly stated on the discription in detail. The representives doesn't use their common sense and from foreign country. You can't understand what they are saying nor do they care about what's going on.As long as they are getting paid they are going to do whatever it takes to get them by..

The eBay money back guarantee is junk.

What it's supposed to do and how I used it:
It's supposed to instill a level of trust so that you can quickly make a purchase for something that you would otherwise spend more time thinking about or may not purchase at all. You think, there's some slight risk, but eBay has my back.

What actually happens:
I bought a pair of New Air Jordans. There was no defect noted in the description, but pics were limited. So I bought. The sneakers passed the authenticity check, but when I got them there was a big black blemish on them and the texture was also worn down. I notified eBay right away, followed their process, and sent them detailed photos. They basically told me that I'm stuck with them and they won't do anything because from their perspective they passed authenticity check and the seller has no returns marked. Two problems here. 1) there is no sense of quality check with the authenticity check and 2) even though their policy says the money back guarantee has you covered for sellers that don't accept returns, they will not honor it.

Shop with caution. You may get swindled. By a seller and by eBay.

I was so excited to start selling on eBay. I gave them everything they asked for. They put my account on hold twice just cause they kept forgetting that they had my documents already. During my hold, I had a buyer and I couldn't send them anything until EBay finally took me off account hold. I even gave that buyer extra product. After I shipped out three boxes EBAY hasn't paid me and they got mad cause i kept asking for my money, so they suspended my account and its beena month and no money. I basically got robbed

We sold a machine through EBAY. The customer created a small discrepancy. Filed a complaint and was able to get his money back and is keeping my machine? Have made continuous call with EBAY to no resolution. They say the have "closed the case". If someone knows how to manipulate EBAYS policy they can steal from anyone selling on EBAY. BE CAREFUL!

Ebay allowed counterfeit merchandise to be sold on their web site. I purchased a (supposedly) Odyssey Chipper on Ebay. I paid $149.99. When the golf club arrived it had a price tag on it that said $39.99. I then looked for the serial number that is on all legitimate golf clubs and was astonished to find that it was not there. I contacted the vendor who said no returns would be accepted. I then contacted Ebay and got NO response. I had used Paypal and a credit card so I put in a claim with both. I sent the pictures of the bill of sale and pictures of the $39.99 price tag on the club. It took 4 months but I I got my money back. This guy is still allowed to sell on Ebay. His name is FENIX. Stay away from this thief. I have also filed claims with the United States Post Office and the Callaway Golf Company that took over Odyssey. I also filed claims with the Internet Fraud Division of the Consumer Protection Agency. Stay as far away from EBAY AND FENIX as you can. Buyer Beware!

Don't buy anything here they will duplicate your purchase and whe u call the will make u wait than hang up on you. I bought an item for which they charge me 4 times.

I have a different alternativ clothings and boots in my wardrobe and Ebay is the place to be. Every online netshop put their clothes -boots for sale and I find absolutely all I want. With Paypal I never have problems with lost items when they are shipped to me. Money back warranty :)) I love Ebay!

This is for all sellers, and unethical buyers. EBay allows buyers to buy expensive items and return $5 items. Yes, eBay supports stealing. So I want to encourage all unethical buyers to go and purchase a $10k Hermes bag and return a $5 bag. EBay will support this type of stealing. Everyone please take advantage of this information because eBay needs to change this type of behavior. This happened to me. I even have evedance from the USPS of the significant weight difference but eBay was not even interested in finding out the truth. I have called, Texted and emailed eBay but they have no interest in researching the truth. So go enjoy buying a $10k Hermes bag that eBay will support you to stealing.

Ebay is really good for buyers, but I think it's a little unfair to its sellers.

I was looking into buying a certain product and found a really affordable seller, however when I looked into the seller before I made my purchase, I noticed that their review wasn't fully 100%. One of the people who gave them a negative review really seemed almost vindictive and mean, and it went against a lot of the other good reviews. Thank God I overlooked that review! I purchased my product from them anyways and honestly, I couldn't understand that one negative review! But poor company! Their rating got knocked so much! And it seemed so unfair!

So I think its reallyyyy convenient and awesome for buyers, but sellers beware!

The customer service is almost impossible to get thru to they have nothing to protect the sellers from getting scammed. They say they do but don't. They will refund without your promission or even to see if you got your product back. It's sad. Then if you do complain they put your account on hold or suspended you without telling you why. Holding all funds owed. Advice. Sell on Amazon or esty!

It always seems like you're at the mercy of whoever inspects your bag... and the inspectors are TERRIBLE. And their reasons for rejecting you are even worse.

They rejected a Club Monaco top because it wasn't in their list of "accepted brands". Here's the proof: http://cl.ly/image/1p1i2C*******h

It seems like whoever is working that day just made up reasons to not accept items, because anybody would know that Club Monaco is a very renouned brand. As far as I know, they cannot return your bag to you unless you pay a pricy fee so I really urge you to make sure you send them items you are willing to part with. If you want to sell good stuff, list them on your own at tradesy, poshmark, or shop-hers.

Good luck. Happy selling!

They are always at the seller side no buyer protections as they are claiming, i have 4 bad experiences with them the seller selling fake not as described or counterfeited products.
The escalations tools they have not very limited and not giving the chance to give full feedback

We bought a toy for our grand child on Ebay and it didn't arrive, Ebay say when we purchased we didn't log in so it's not their problem we need to take it up with Paypal. We don't have a Paypal account and don't want to open one, so no help. Will NEVER use Ebay again

EBay is safe as long as you read the seller's reviews whom you are buying from and make sure they have a good rating as well as a long time selling on eBay. If you've been scammed you can contact eBay and or PayPal.

Keep away do not ever buy from ebay seller -super-mxw. You will never get your items and its hell to try get a refund. He will answer your messages but you will get the same message over and over again he doesnt understand english or pretends not too when it comes to paying back what is yours. 11 months i ve waited for my parcel to this day still not arrived and for 8months im trying to get a refund. He will that the mickey out of you sending you back messages with nothing more than a sad face very unprofessional and rude for a seller towards his customers. Please stay away the stress is not worth it. This seller shouldnt even be allowed to sell. Beware stay away.

I purchased a framed print on EBay. It came shattered to pieces and seller will not contact me nor will EBay customer service contact me. I will NEVER buy anything on EBay ever again and I will complain to all who listen. My life is going to be to ruin EBay.

Website leaks your private Information such as your mobile no. And product purchasing information... with the Fraud Person who call you. On the call, they talk about LuckyDraw and asking for money. If u r avoiding, they call u and abuse. For ex: *******240.
But eBay should maintain the private Info privately. If not then THIS IS FRAUD COMPANY

Beware of seller id: binggege9004
Items never arrive for weeks, send email. Seller say will resend. Again waited for weeks and never arrive. Send a email - this time auto reply Tt the email address is no longer in use!
N can't reopen case as its past 45 days!
DO NOT BUY FR THIS SELLER!
A lot comment never received goods n cannot get refunded

Recently purchased a 10 set box Nickel Wound D'Addario XL Guitar Strings. String size 9-46 EXL125-10P. The seller was jcfi Wicked Strings. This is a very poor product. Playing guitar for forty years. Never broke so many strings in my life. Stay away from this product.

Meh to be honest, eBay is really just a hit and miss, in my opinion ordering off of the website is all down to you, I have ordering a few things off of here before and it really is just a hit and miss, so things I've ordering have been great others have been absolutely terrible

I attempted to sell a $1200 synthesizer via auction with the expectation that once the instrument sold, I would get access to the funds in a few days at most. Unfortunately, eBay refused to send to bank verification deposits to verify my bank account. I then contacted a rep who said it could take 3-4 days to receive to small deposits to my bank for verification. However, those deposits never came. In the meantime, the 7-day auction ended with someone attempting to purchase the item. So, I contacted another rep who stated it could take a week to receive verification deposits and up to 2 weeks AFTER I shipped the item to access my funds. I was selling the item because I needed money fast. I told eBay no deal, communicated to buyer that I apologized for eBay's failures but he would have to request a refund. He did that and eBay refunded his money. However, this stupid organization is now trying to charge me $167 fee for an item I did not actually sell and the fault lies 100% with eBay. They do not respond directly to email inquiries. Very poor customer support if you can even reach anyone at all. I had to call about 10 times to reach a human two times. So much of my time was wasted. I highly recommend avoiding selling on eBay if your item is expensive. Their website is not user friendly at all with reference to interface but also unclear, even cryptic about their policies prior to setting up a listing. I will close my bank accounts before these jerks get a dime from me and I will NEVER do business with nor recommend anyone else to do so.

Sold a working watch band was broke clearly stated it in my listing buyer opens a return says watch don't work wants refund stated in my listing no refunds long story short eBay sided with buyer got refund and kept my 300 dollar Movado watch eBay could care less bout there sellers

Stay away for EBay as for they take your money for USPS problems and give the product and the refund to the costumer. Over 5000 happy costumers but 3 bad reviews and they put you on a bad sellers list. Very unfair to the Seller. And no way to leave a negative for the customer,