eBay

Garbage people run this site. Horrible, horrible customer service. Problems galore and no one to help, just a condescending attitude of "all of us vs. you". My account was suspended after a half dozen bids on items I've already purchased were "cancelled" even though I had paid AND received them. Then they wanted a copy of my driver's license, which I provided. Still suspended due to suspicious activity. Stick with Amazon.

Twice in the last month Ive had over 100 dollars in fraud purchases on my debit card through ebay. Think you could get their customer service? NOPE. Gotta jump through their stupid hoops. Wait til I call them up when I get home. Someone's day is gonna go south like mine.

I hate having to call customer service as I feel the "customer service" is so canned in what they say and the patently false "I'm sorry" and basically, "I hear what you are saying" baloney makes me furious.
I would say my questions and/or issues are resolved more often than not but the other times, it is just frustrating.
I also buy and sell and am not familiar with the majority of complaints I've read here.
It's been a few years since I've sold things so maybe I will be in for a rude awakening.
In any event, at this point, I prefer E-bay to the other options out there.

I am giving it an OK. Why? Because eBay has been making it harder for sellers to even last on there, I am not sure how many times I have been suspended due to odd reasons. I sold a couple of dollar store type items and I get a message saying something about not liking my business practices? Like really? What does that mean?

So getting back on has been a pain, luckily I ran across a website that a friend referred to me called www.auctionessistance.com
Based off talking to one of their associates, they really know their stuff just off one conversation, so I have been working with them just recently which is helping me tremendously.

But as far as selling & all the fiasco that is going down, I give it a 3 star since they are the only game in town for bringing loads of traffic.

Payouts don't add up, at customer service no one can explain why you getting lesser then what you expect. Buyer pays taxes and shipping fees and then they charge sellers too the same. Only person making money here is eBay. Hope they won't last much longer

Either Ebay has changed owner or management, they are not being very helpful. I bought item from seller that never arrived. I contacted them and Ebay said, it has been more than 3 months, we cant do anything about it ( Normally their stuff takes long time to arrive, so I kept waiting). Second incident, recently bought stuff, seller updated, delivered with someone ( God knows with who) because mailman has key for all mail boxes of building, and deliver in mail box. Upon contacting Ebay, the great Ebay said, We cant give you refund, because seller gave shipping info. If seller gave shipping info, how would it guarantee that item was delivered at my place. I would say, be careful when you buy stuff from Ebay, you will buy at your own risk and do not trust Ebay that much any more.

It used to be great website 14 years ago. ( 1999 to 2004 that was the golden days) I really enjoyed it and we did good business that time. Now the fees are too high customer service have no ideas what they doing, eBay or PayPal will do nothing to take your money,,,,,,,,

Size has now been removed on the left hand toolbar when looking for clothing. I can't work out why. Size is the most important criteria for choosing clothing however to eBay that is obviously not a concern as it was removed over 2 months ago and despite repeated complaints it has not be reinstated.
Why would you remove a search feature from a search engine to make searching more difficult particularly when this feature has been present ever since using eBay in 2008. Will be shopping elsewhere in the future. Suspect some marketing ploy so people have look over many more items of clothing to find what they want thus possibly increasing sales. A big Turn off.

Awful service. Slow. I sent 37 pieces of clothing from their designer list. Many of which were never worn and still had price tags on. My offer was beyond insulting. I am having the entire shipment sent back. Do not waste your time on this website.

EBay suspended my account with a MC 011. And would not give me a valid reason. Conveniently after I sold about $2000 worth of merchandise and it was delivered to the buyer and i holding my money through manage there sketchy managed payments. That everyone is talking about and hates. If you look on YouTube, and google, this complaint is taking on the life of its own, and I think they will eventually be a class action suit for this. According to the customer service and I've gotten various responses. They refuse to release my 60-72 days. We are at the 60 day point now and there is no site of them releasing my funds. I get a different answer every time I call. I'm going to post videos on YouTube and use various social media platforms to spread awareness about this. It's so unfair. I encourage anyone to utilize the better resources out there like Amazon, Walmart, bonanza, and Facebook marketplace. Way better selling

I have been with Ebay since 1999. It has become the most dishonest, uncaring company there is. NO CUSTOMER SERVICE! And how dare you be a seller. They find ways to hurt the seller. Its all about the money. And they are not earning theirs. They do not respond to sellers issues. Honesty is not a considered important there. I'm just praying they get a few more class action law suits sent their way. Need details or proof of what I say please feel free to contact me. Take care all

There are some items on Ebay that have better prices or selections than Amazon. One example, I recently purchased new Taylor Made irons on Ebay and saved about $100. I've never had a bad transaction on the platform, but don't do that many deals there. Compared to Amazon, it's about 100:1 in favor of Amazon.

One complaint, the interface between buyer and seller is clunky and takes too long to get an answer; plus you have to go through several questions within their interface before they'll let you send an email. Perhaps its greatest utility is to value used stuff.

Overall, I recommend EBAY for select items.

Ebay likes to remove negative feedback, so their questionable sellers can keep selling. Now they do it with neutral reviews too. What's the point in leaving feedback, which are buyers' honest accounts of their experiences, only to have them removed? And to make it nearly impossible to contact a live person -- trick, enter a chat and type, "have an agent call me," type your contact number, and you'll be connected -- is not good customer service at all. And they get to keep nearly 13% of sellers' $$ for doing what exactly? AVOID!

Dont bother using ebay if you haven't set up already. After 6 years of using ebay my account has been changed. I am no longer allowed to sell on ebay. I asked why and their reply was The concerns over your 'previous sale' are not the only reason of this restriction. ' Disgusting. They wont give me a reason

Ebay has competitive prices, and you can get all sorts of great deals. There's many listings for a lot of high quality products selling from reputable companies, not just old stuff sold by a random individual. If you're transaction goes wrong (like you never received item or you got a damaged one), then Ebay makes the refund/return process easy. Overall, it's a safe option to purchase all sorts of items!

Be careful with eBay, most of the product are damaged or used otherwise you can get that stuff cheaper in other sites, also my credit card is hacked, eBay or seller are not responsible for your personal details...

I called eBay to appeal an unfair bad feedback. She and other reps laughed at me! She was slurring her words saying "there's nothing we can do"... laughing... not to mention her giggling preppy fake voice! At first, she said, "Hi how are you?" I said "could be better". She laughed, "aw that's not what I like to hear." Terrible service! Called again, different girl (sounded new)... she told me "we always side with the buyers"! Finally a rep admitted it! EBay will NEVER help it's sellers! They are all about money! I used to think differently, but this is my first time calling about feedback... and it was an admonition.

Great deal from the world!
Very fun to watch, and safe site:)
I hope they do not connect Paypal anymore...
Because Paypal rate are too expensive and dont like Paypal... so, hopefully with other translations we can chose.

I have order different items through Ebay! Without any problems from the sellers, I'll purchase my items from. It's good to be able to use Paypal through them, it's more of a secure way to pay for things. Never had a problem with an item, becoming lost while being delivered. I'm also able to track my orders, which is a major plus! A lot of items come with a protection plan, which does come in handy when buying any electronics. Packing is always very secured, nothing isn't broken or out of place. Prices are reasonable as well, so it fits my budget nicely.

This site, with Paypal has to be the most loosely run site on the internet. I bought something on eBay today and within an hour was contacted by my bank to find out if I had purchased some other item. It ended up being a fraudulent purchase, but had my card cancelled anyway. This card has been used to pay my bills on-line for years and now because my card was compromised, I'll have to contact all these companies to let them know my new card number. I'll never buy anything from eBay again and you should follow my lead. I tried to reach customer service there as well. Don't waste your time. It's as incompetent as the site itself. I never reached them.

So tired of having bad experiences and then having to go through the painful paypal dispute process, it makes no difference what evidence you give them they just toss a coin, sick of the ever increasing charges.

As a buyer this site has great support. It did not used to be this way but now you can call them easily and they respond right away by phone. For filing cases, they are also right on top of everything and quick to find solutions. I like the new changes for the five star feedback too.

Its quite alright. Not really the best at anything but if you need some unimportant stuff for a lower price then this is the place for that. Just don't be too naive and expect cheap prices and excellent quality - that's usually a scam.