eBay

I Manish sharma suggest to all the customer that eBay is a big fraud group who sells product on eBay when complaint comes they say to contact seller. Then why r u selling work just dial

Crappy $#*!ty company that in surprised is still even trading?.

EBay are just way too dumb and stupid just like a Lot of thier useless can't even speak well 4th world refugee agents who I am assuming are too Stupid to get a job anywhere else so guess what, they work for eBay...

I have Total Respect for my Local bin men who do a Good job unlike eBay Clown amateurs who only seem good at telling you bull$#*! and $#*!ing you up with bogus charges and thier childish little antics...

EBay id like to Stick a big knife right through your Stinking Coorprate Head and leave it there...

Don't Worry that's exactly what will happen to them eventually or maybe Amazon will say Bend Over eBay and $#*! then right up thier $#*!ing useless arse before they look at you and say No, we don't want you now $#*! off...

I have used eBay for years now, successfully I must say. This success, however, has only been due to my good understanding of the limits of the service they offer. If you are shopping on the second-hand market, eBay is probably the best place in the world. Their ability to connect buyers and sellers, as well as the availability and selection of used goods are unsurpassed.

But that's about all you get. They fall short in almost every other segment of their operations. EBay is ripe with fraud due to the decentralized business model they adopted, which they are unable to keep under control. Their competition beats them in terms of quality of service, consumer protection, customer support, price competitiveness, shopping experience, website functionality, and security. EBay is unethical about their advertising practices. Their consumer protection program is rather nonexistent. Yes, you will get a no-hassle refund for purchases of $5 or $20, but see what happens when you get swindled out of $200 or more. Scripted responses, plenty of runarounds, and sweeping under the carpet. In those cases customers don't come first any longer.

EBay PR folks, please don't bother responding to this commentary, just let it be. Nobody cares about your damage control efforts. Reinvest your creativity into improving customer experiences on both ends, it will be beneficial to all of us.

Great deals. Most of the sellers are great. Ebay money back guarantee is good. I recommend this site to others. Bidding is cool. You will win at less price than MSRP.

I'm trying to downsize my house so have been selling items on ebay for the past few months. It has been ok until I decided to sell anything electronic. 1 out of 5 items has a complaint that it doesn't work or gets damaged in shipping. I send most of my stuff in cardboard boxes and use more bubble wrap than some stuff is worth. I test everything (taking pictures and video just in case) and know my stuff works. What I get back is broken junk that wasn't mine to begin with or buyers having a huge fit that I need to send them a replacement or all of their money back WITHOUT them needing to send the item back. All ebay says is "oh well you can block them". It makes me want to cry. I can't believe that ebay allows this. Sellers get really screwed. Then there are the lots I post that get changed to free shipping without my consent. I lost so much time, energy, and money. I've since pulled everything off and am just going to have a yard sale.

Anything I've bought from ebay has been drop shipped from amazon.com or China. What's the point?

I don't use eBay anymore koz paypal has made me mad. As paypal has a tendency to just freeze accounts and not return the customer money even though we demand it.

Feebay exploiting sellers too much, recently they started to charge fees on postage cost, means they doubled the profit without doing any extra benefit for sellers, it bunch of greedy ghosts!

I had placed an order for Acassan yellow corn flour for 3 one Lb bags. One receive 2. I waited think that the other 1LB would arrive but didn't. Send a message to the seller: geral: 2059(61) never received an answer.
So hard to contact customer service. Got a hold of someone that transfer me to the wrong number. This a night mare. My order number: *******6192 ammount $ 12.99 order number *******- *******. Item number*******324. My name is wanda c. Kramny. 7445 Jones road Salisbury NC. 281`147

I had to take legal action against them as I have had similar experience as those written of below at the end when they decided to announce they are going out of business ('merging with google' they say). They stole my money and ignored 60 plus emails. I ordered, they send email saying some merch I ordered is unavailable (after charging my card) but instead of refunding correct amount they refund what they please (a percentage). Then I receive the other items totally stained, ripped and had to throw in garbage. Obviously trying to get rid of last of garbage merchandise. Also I am not ever getting my store credit back now they made sure of that. So now they will have to deal with it legally. What scumbags. I really liked them in the beginning but you don't steal money from me and ignore every single email for 2 1/2 weeks (says right on website 'we will be answering urgent emails until August 7th', but no phone or FB) Liars. Totally unethical. They will not get away with it at least not with me.

My sister turned me onto Ebay before the frenzy a few years back. Over the years I have seen the good, the bad and the ugly. I will say that Ebay went through many growing pains over the years, trying to keep it as even a playing field as possible.
They had to deal with bad sellers, scamming folks or holding purchasers hostage threatening negative feedback if you left them anything less than perfect feedback on their transaction. They have grown and tried to put in place protections for both the sellers and buyers. Ebay's Paypal is another profit making arm, however providing a great service for folks to be able to transfer funds without having to reveal confidential information.
As Ebay has grown, so have other options (you go to Ebay for bargains or hard to find items that someone just may be trying to off-load to get some spare money) Far too often I find another major internet site that started off as a book seller has better prices, and much more of a track record in providing reliable, efficient service.
I have grown... away from Ebay, except when I want that unique item/part that simply can't be found elsewhere.

I was with ebay since 1998 building an on-line business to use during my retirement. I have 1355 positive feedbacks. As you can see, I spent time and effort doing this. But, ebay starting making changes to their policies for seller's rating Detailed Seller Rating. At first I don't think buyers realized what an impact a less than 5 star rating could have on a seller. This impacted our account on 2 minor issues and we were taken off ebay as a seller. I know from our experience over the years that you have to be wary of any bidder who has only 1 or 2 feedbacks because they are not likely to be educated enough to know what the DSR or Negative feedback could mean to the seller. These people also won't be savvy enough to contact the seller should they have a problem. So, now essentally I have "lost my job". The same as though I received a "pink slip". Our income has been taken away and I don't know what other site I can list with to receive support and conduct business in a fair manner. I would like to mention also that Ebay does not have an appeal process. Once you are off, they will search your IP service and all other information to track you down and catch you to keep you from finding a way to get back on. I see from other websites that this has happened to many other sellers. But, ebay will still let a new seller on who has no feedback rating or anything to qualify them. Thank you.

I had a very bad experience with the eBay claim resolution center, having a case # *******315 for a package that I have paid but did not receive. The seller was The final resolution was that the tracking information shows the item is delivered. Unfortunately I Did not receive it!
Even I have asked a scanned prove of delivery to be sent to me - nothing sent!
I think that here in eBay you cannot relay on their service and you can lose your money. I personally will never ever use their services. With the package I have lost 60 USD.
Having an order in the eBay it is equal to a deal. Based on it I have Paid. No body care for my package and just answer - tracking information shows delivered! Who provides the tracking information? The Carrier should have a signed document for the delivery. Where it is? The packages should also be insured? Is it? Where my money or Package are?
I could not trust anymore that eBay will stay behind me and will care for my interests.
Dear consumers you are alone and there is no way to claim your money and your rights.
If somebody knows how I could get my money - please let me know.

These people will ruin your credit on their account and could care less about their customers. It is April and I've been trying to pay my $14 balance (which was incurred from family children posting and myself deleting them because they were not real) since December. I've heard every excuse in the book: wait for two weeks, it's a technical issue that is being fixed so give it two weeks, we've escalated it, we've escalated it higher up the ladder, we will send you a special email to pay (never got sent), try this link to pay, and then finally (after spending hours with customer service) they tell me to call Global Collections. I've tried to add my card and bank account, my mothers card and bank account, my fathers card and bank account, and my brothers card and bank account. I've tried on Apple products, Samsung products, laptops, iPads, surfaces, and desktop computers. Customer service is the most useless thing I have ever dealt with. EBay cares less about their customers (been using them 20 years, 4 years on this account). If you want a headache for half a year ending in them telling you to call a collection agency after you've spent all this time trying to pay them, then I would definitely recommend eBay. What a nightmare.

I will Never Ever buy here again! I purchased a phone for $275 arrived different as describe on page! Contact eBay and couldn't get my money back! Money Back Guarantee one big SCAM! I DO NOT RECOMMEND BUYING HERE! Just go to Amazon, normal listing without any problems!

I used to love Ebay but its losing its lustre. Ebay does do a reasonable job of ensuring you are happy with your purchase. If you have an issue with a seller Ebay's dispute resolution system mostly ensures good lines of communication between you and the seller and Ebays team.

That said making the buyer return goods that simply don't match what was offered and at their expense is not on.If the seller wants their questionable items back it should be on them to meet the cost. Assuming of course the buyer can prove his/her case and this is not normally not that hard.

I have found in the last six or so months there is an ever increasing presence of shifty sellers on line. Especially from Hong Kong/China. So much so I'm for the most part no longer willing to buy goods from this region. By contrast UK/US sellers seem to be for the most part honest and I have rarely had reason to doubt them.

In summary Ebay is, in my opinion, a step up from sites like Alibaba but it needs to do more to police its sellers and come down harder on those who don't do the right thing by the customer.

"I spent 11,500 on ebay in less than 6 months and had an issue with a seller who requested I return an item. A treadmill that I no longer had the original packaging for so he suggested I buy a box. After spending an additional $36 on the box the seller did not respond to me or ebay when we asked for the return label. Ebay Kept me on the phone for 4 hours the 1st time I called and 2 hours the second time. They refused helping me due to the fact that it was past 60 days even though THEIR seller sent a written agreement which Ebay can access. They have terrible customer service and no policy or repercussion for sellers screw their customers. They will never see another dollar from me but will be meeting my attorney. Mammothtrading is not a company anyone should be doing business with. " EBAY WON'T LAST ALLOWING BUSINESS LIKE THIS

Every negative review is correct. EBay gives option of no returns but makes you accept returns. They steal your money if you have it in PayPal. If someone buys something and then falls off the face if he earth and never pays. Its my issue. But I cant leave negative feedback for people who dont pay. (Totally makes sense). If you give someone your phone number you automatically pay a final value fee, even if the item does not sell. Even if you dont know that was a violation. Even for car stuff and cars which it says you can list your phone number on their own website. If you have an issue a non US person will always tell you theres nothing they can do. They are one of the most ruthless companies Ive ever dealt with and useless for customer service. They lie, cheat, and steal. What a combination. Keep up the good work eBay. If theres anything I can hope its that Craigslist, LetGo, or an other company that does this kind of stuff keeps taking market share away from you and you become a bank with all your monetary transactions you do. Then real banks like Goldman, JP can crush you. Youve been hacked and tons of peoples information has been compromised and youve done nothing about it. No one ever was compensated for your lack of security on customers most precious personal information. EBay I just want to thank you for being the worst. Its a great example to everyone on what not to do.

EBay has travelled a long way to ruin its reputation. It is very difficult to use their help and contact. The honest buyers and sellers are punished for being honest; yet the scam artists can do whatever they want with eBay's full backup and support to the point even their negative feedbacks get removed. In this sense, eBay has provide encouragement in action to the scam artists to screw more buyers. I purchased a pair of full length pants from TN USA, (at least the listing led me to believe so). When the item came, the pants were three inches shorter than described. I emailed the seller, although there is a return policy, the seller refused to honour it. He / she responded in rude manner with very poor Chinese style English. I then called eBay for help. I was told by this Philippeno Carla that I must request a refund through eBay, and eBay would back my claim and demand a refund from seller on my behalf. I did exactly as directed. I got a response from eBay within 24 hours telling me that my case has been closed by eBay in the seller's favour because the seller asked eBay for help. EBay also removed my negative feedback to make sure more buyers can fall into the same trap. I called PayPal out of desperation, they were very willing to open the case in their disputes centre and look into the matter. Furthermore, I was actually speaking to an authentic English speaker from either USA or Canada who totally saw my disappointment and frustration. So if you have encountered the same terrible experience from eBay, don't give up yet, try PayPal, they also provide buyer protection.

Ordered on EBay from seller 97kentrepot a Nokia Lumia 900 mobile phone.
Ordered was placed 9th of January no phone still ( 3 months and waiting)
And no refund! Had to go to my bank to force them to refund my money which can take up to 45 days.

Here is a copy of their email stating they would provide a refund.
Guess what. Still no refund. Dishonest if you ask me,

New message from: 97kentrepot Top Rated Seller(69,197PurpleShooting Star)
Hi there,
Thanks for your message. However we have already resent. It will take some days to arrive. Could you please wait more days? We appreciate your patience and understanding. If you not receive 10th March, we will refund. Is that OK?

http://www.ebay.com.au/usr/97kentrepot

SAID IT SAVED A DRAFT OF AN AD I MADE TO SELL SOMETHING AND IT $#*!ING DIDN'T, TOOK 45 MINUTES TO DO HUGE WASTE OF $#*!ING 45 MINUTES EBAY YOU LYING PIECE OF $#*!, NEVER TRUST EBAY ABOUT ANYTHING IF THEY LIE TO YOU ABOUT THE SMALL THINGS THEY OBVIOUSLY DONT HAVE A PROBLEM LYING ABOUT THE BIG THINGS, $#*! EBAY, WORST WEBSITE EVER, IF I MET THE CREATOR I'D KNOCK HIM OUT AND TAKE HIS MONEY, $#*!ING $#*!!

What can i say i'm a life long fan for buying and selling. Best variety, real people selling, quality can vary but now there are more safeties in place to protect both buyer and seller. Love.

I've been using eBay since it's inception almost 20 years ago. I have approx. 1,200 5-star ratings as both a buyer and a seller (mostly buyer). Last week I ordered something that was not delivered. The shipping information said it was delivered on April 1st, however, it also said it was still in the hands of the USPS at 2:54 AM April 2nd. I contacted the seller, they got back to me & said they'd look into it then never responded again. I filed a case at the appropriate time and eBay immediately closed it saying it showed as delivered. It also said "Final Decision". I was incensed to say the least. After following several links I saw a tiny link which said "Don't agree w/ this ruling? File an appeal." I clicked it and wrote to eBay. This time asking the to seriously look at the shipping information and that I was a 20-year loyal customer and had filed less than 10 claims over the years. Last night they wrote me back that they were refunding my money because upon further research they deemed my package had been stolen. I do not think they would have reconsidered had I not mentioned my loyalty to their site, but I'm pleased with the outcome. It took some extra work (remember, they are on a skeleton crew due to the current crisis), but in the end I'm pleased.

AS A SELLER: Eba used to be fair. Fees, back and forth feedback, real people to talk to. Now it takes out so much in Fees and Paypal fees, one ways feedback from buyer, holds sellers hostage, rules always changing, makes it hard to compete with all the overhead. NO DIRECT PHONE NUMBERS FOR HELP

AS A BUYER: You can certainly get good deals and safer than Craigs list. But your experience is as good as your seller's service. They stand behind purchases for Buyers but really do nothing to protect sellers.

THEY NEED PHONE CONTACTS NOT THOSE ANNOYING FORMS AND FAQ