eBay

Ordered a line light used while doing PDR work. Ordered on 3/26/21 and still haven't received it. Found out the sellers customer service is located in China and this created issue with in itself. After going in circles with the seller I was finally able to bring eBay in on the problem. Did this first thing on 4/14/21 and within a few hours eBay sent me this message "We're sorry you had a problem with your purchase. However, this item isn't covered by the eBay Money Back Guarantee." After reading other reviews I find this is a common statement. What I've learned from this is buy American and support brick and mortar. I'm out $31.50 plus a. 94 foreign atm fee. Stay away from this seller magic-tools2014

Ebay allows buyers to return items after the buyer has stripped parts off. Small sellers will have no recourse, and it will cost you a broken returned item, and shipping loss. BEWARE. EBay customer support cannot understand English, let alone try to resolve a complicated financial problem between buyer and seller. I move 100% to other selling platforms.

Your ebay experience obviously depends on the seller. I've been using them for about 10 years, and this is the advice that I'd give:

Only buy from someone with 100% positive feedback. The best ones have between 50-1000 reviews, because they will bend over backwards to protect their rep. You may think your safe buying from someone with 99.8 positive feedback with 50,000 reviews, but your negative is just a drop in the bucket to them.
Use paypal, but also use a credit card with a customer friendly charge back policy. If something goes wrong, you have multiple options for disputing the charge.

I ordered a back panel for my phone but the quality was not up to the mark i raised a refund claim nothing happened just customer agent called and directed me to call seller no response from seller the product is worst never ever buy from e bay all this refund is bull $#*! they will steal you hard earned money just stay away from them fake m****f***

EBAY has no way to distinguish the endless identical dealer ads from individual sellers when you are buying. It has become a giant reseller haven for junk. There is still the occasional individual selling a good deal, but you have to wade through piles of crap to find them. The site is intentionally complex. They must have run out of ideas for ways to charge fees. It is unfair to charge fees on items that do not sell. If their site does not generate income, what have you paid a fee for? To give Ebay your money? I ended up with a bill that didn't even cover what I sold. What a joke. Never again. Hello, Craigslist.

I ordered a piece of electronic test equipment from an eBay seller who had a perfect record of customer reports. Turned crooked all of a sudden or something, but my $65 device never came, the sellers site immediately closed and the complaints started piling up reaching 90.
EBay refunded my money without any argument, excessive paperwork or excessive delay. I was highly impressed. EBay does protect their buyers.

I have been using eBay for 5 years. I am so contented for having an opportunity to purchase items there. What I like the most about shopping on eBay is that the sellers offer real bargains and you can buy a sale item at half price.

I've been shopping on ebay for maybe 7 or 8 years, mostly for vintage/pre-owned clothing and shoes and bike parts. I've purchased a few other random things as well.

Overall, my transactions have been positive: I've only had a few items that were either in poor condition or not as described. For items where size and condition really matters, I ask sellers questions before making a purchase - generally, they are happy to respond and do so within a day or two.

For the most part, my purchases have arrived quickly - including a dress from the UK and some hardware from Canada! (I'm in the US.)

I would like to think most people have used ebay to sell or buy... or at least searched for a thing or two. I was looking for a certain piece of autographed sports memorabilia which I could not find on any sports/fan site. So low and behold I came to Ebay, which to no surprise had exactly what I was looking for. Site navigation is laid out fairly well. Creating an account and accessing emails for questions/comments is as straight forward as it can get. Making payments and receiving payment is hassle free and quick. If you need to find something specific and are looking for a easy transaction Ebay is probably the safest place to go.

Ebay just posted quarterly profits of, I don't know, a couple BILLION dollars... and yet, here I am on Saturday waiting to speak to a customer representative and have waited over an hour so far. I'm sure their call center (filled with minimum wage workers) don't see any benefit of those profit levels and as a customer, I would expect they can hire more minimum wage workers to fulfill service demands. The only reason this isn't a one star is I'm expecting that once I get through (over an 1 hour? Come on!) that the call center worker will be very pleasant!

My account was permanently restricted for not having enough sales. What kinda bull $#*! is that. Woke up one morning to my account being banned. Any time I try to talk to them they just say they cannot help me because it is permanent. I don't understand how ebay works.

I opened a LTD company to trade on this platform, created an account, made 0 listings 0 actions and got permanent ban in 45 minutes.

Only reason I can see for ban is that I am a ukrainian person, so will try to file a lawsuit against them and will update the review with my progress.

Would stroungly discourage any small business to use this platform. Support did not even try to resolve my issues, just standard response texts.

I have been Ebay client over 10 years. Beside their fees went High but they hold your money up to 30 days Basically they are holing Millions of dollars for 30 days and not paying us the interest. Customer service Not knowledgeable. I spoke with 4 different people and I asked them, If the buyer sent positive feed back after receive the item, Can you release my money? The answer is No! Base on what? I'm personally would not recommended EBay after Over 10 years to Anyone. There are lots of tools, website for selling. The Payout doing Wrong and not Legal. Where all Interest Of Millions of dollar on hold goes?

When selling on eBay, the fees tend to be a hassle and with so many competitive prices, you usually don't make much money but as a buyer, it's the best! You just need to know how to actually use it. If an item (for example jewelry) is way too cheap for the type of gem its claiming, its probably a scam and this is true for anywhere. Always make sure you look at the person you are buying from. Check their rating percentage and their reviews as sellers. Shipping is fast if I buy from my country or its slow but very, very cheap
I've been using eBay for years and have only had 1, bad experience which was my first purchase. It only happened because I didn't know how to use it and didn't check the seller. I reported to eBay and got my money back very quickly. Love this site

You can find some attractive bargains on Ebay, but too often they will end up in a quite normal price (after I read the top comment, I knew that there were some tricky sniping programs, no wonder it's hard to win those attractive bids). However I am quite pleased with their buyers' feedback section, which is a track record of the seller's performance in the previous transactions. I feel safe to buy from those sellers with most positive feedback.

I've been selling on Ebay for over 20 years, every year it get worse and now I might never use them again just because they are doing so much selfish sh*t. They quit using PayPal, keep increasing there fees and now when you sell an item and get paid from the buyer, Ebay can hold that money up to 2 weeks until they verify it was received by the buyer! So now they can hold all that extra money for up 2 weeks and do they pay you interest, Hell no! They're trying every little thing to make more money off everyone. I guess I will now use other selling sights since they got so greedy.

I ordered and paid for a simple $12 dvd. Said it was delivered… it never was. Called EBay and told me the seller had red flags… so why are they still with eBay? Then wanted me to download app and connection was horrible… what a joke! I've ordered from Amazon and never had an issue. I'll take the $12 loss and promise to tell everyone I know how much I was screwed over!

Ebay is a great site. Their basic search engine on the home page and options to view various different categories is easy to use.

Members can sell or buy by make bids for items and the site is constantly updated with new prices and new auctions... I am sure as most of you know.

Great concept which does not get old.

I have been buying almost 95% of my graduate books here, and it has been very pleasant so far. Of course one would expect the occasional hiccups like the books are not as described. When that happened, I asked the book seller if the wrong version had been sent (for example, a book that is only of an "acceptable" condition charged for the one I bought at "Very Good"). And I got my money back. Everything was done professionally.

There are so many book sellers and you have a high chance of getting what you want.

Another good thing about this website is you can pre-order the book(s) you need by stating the price you are willing to pay. Once it is available, you will be informed!

I was really worried when I realised that after eBay told me to refund a buyer through PayPal they also refunded them, taking the money from me twice. I've heard eBay doesn't side with sellers often even when the seller has proof of their side. EBay did take care of it though. Maybe I'll continue to sell on their site. As far as clothing resale sites their fees not as bad as some. Eh hem, poshmark

After having an ebay account with 11 years behind it and 100% positive feedback - close to 200 sales and purchases... ebay and paypal banned me permanently... and they won't tell me exactly why, other than that they claim I have violated ebay's and paypal's policies because I started selling for others earning a commission... I have brought to their attention that ebay suggested on their forum that selling for others as a good way of making extra money... so how could I be violating their policies?! They're totally inflexible and unreasonable! Paypal, which is owned by ebay allows real scammers to use their system... I was ripped off by a credit card fraudster using paypal... the guy kept selling credit cards to people without delivering them and paypal didn't lift a finger to do stop him! Boycott paypal and ebay!

Ebay needs to scrutinize the sellers from China. So many of these vendors sell shoddy merchandise and know you'll have problems returning items so you never get reimbursed for the return shipping. One in particular, AICCI, is a vendor to stay away from because what they sell is not only sub par and misrepresented but they won't refund your purchase price or return shipping.

Ebay.com is my most favorite buy and sell site. Tons of people visit this place and would instantly see your product (as long as they search for it). I'm not much of a seller though but more of a buyer. I just make sure that I read feedbacks from the seller and check if they are power sellers just to make sure of their credibility.

Up to now, I have no problems dealing with sellers in ebay. Hmm, is it just me or are these sellers seem to be extra kind when talking with you? I haven't transacted to a rude person yet in here.