eBay

If your a buyer it is great. If your a seller or small business run the other way. About half of my buyers scam me and ebay sides with the buyer every time. Amazon is so much better for both parties

Ebay is the original auction site on the internet. Ebay connects ordinary people with customers all over the world. A great way to find unique items as well as some great deals.

I have been shopping on eBay for years spending thousands of dollars and believed that I was a valued customer with a 5 star rating shopping on their site. I thought it was a reputable place to shop and they stood behind their customers when things did not go as planned. However, I found out the hard way that the money back guarantee that they speak of did now exist in my case and they took a hands off approach and only cared about themselves and making a dishonest dollar. I purchased over $600.00 in Olive Garden Gift Cards for Christmas Gifts through eBay, only to find out that when the people went to use the cards they were empty and had no value on them because they were sold on eBay by a vendor who had used a stolen credit card to purchase the cards for resale and when I spoke to the Olive Garden's Corporate Office, the issuer of the cards, they informed me that they had cancelled all the cards that had been purchased by this vendor through fraud. When I went back to eBay regarding this bad transaction seeking their intervention and reimbursement for the money I had lost, I was told by eBay, that they could not refund me any money because I purchased them using my bank funds and did not buy the cards using my Pay Pal account and so I was out of $600.00 hard earned dollars and they did not seem to have any sense of responsibility or care about it at all. Since then I have learned that they do not screen their vendors well and continue to allow fraudulent items to be sold under their name. The vendor is still listing items on eBay.

I used ebay few times only. It is a great place to find something rare, but I'm not a antiquarian, so when I need to buy something online, I use other sites.

EbAy has this ludicrous idea of charging my bank account for shipping on the purchasers side and sometimes not giving all the shipping money back. Charge my BANK not ebay account MY Bank account because THEY bought my Items Its Down Right "LOCO" never have I ever heard of such nonsense. Another planet another mindset their on. Make ebay rich and screw everyone else. Also Charge Me because I don't go with their price as well. Charge is their way of telling u we own u or else... aka #chargeany1 #ChargeU4Life #headache4Life

Excellent to do business with. I love their bidding process. I end up saving a lot of money. Most things I buy are free shipping. Amazon prime is a waste of money.

It is rare that you call in for customer service and you get the feeling the person on the other end of the phone is committing fraud. But that's exactly how I felt dealing with eBay customer service. In order to get your promised refund, eBay customer service asks to log into your phone and essentially take control of it. In my case, they had me open a Venmo Credit Card, a Crypto.com account, a Strike.com account, and an Uphold account. Then they had me log into my bank account and they tried to withdraw money from my account, all in the name of "verifying" my account! All the while, they are seeing all my personal information, passwords, etc. My bank kept telling me not to do business with eBay's customer service. My bank kept telling me it sounded too fishy. But I did anyway in hopes of getting my refund. (Which never happened, by the way.) After days, weeks, then months of working with them, I finally just gave up. Do yourself a favor and just kiss your refund goodbye- it is too much work and too much hassle to even get a cent back from eBay. Just save yourself the headache and eat your refund. I wish I had done that two months ago instead of participating in the three-ringed circus that is eBay customer service.

Seller sold me a defective dvd set for $20.00 claimed I damaged it myself and called me an extortionist and blackmailer now I am the one banned from ebay this is my ONLY negative feedback I've EVER recieved in 10 years. STAY AWAY FROM THIS SELLER they also slammed my email with horrid comments. I loved ebay and I am sad to leave it but there are better places to spend my money

They claim to have a "Money Back Guarantee" but thats a lot of BS! I ordered two packages. Both accidentally went to the wrong address. Major user error on my end. But eBay doesn't care about that or their customers. I tried to get a refund for the package and got told no. I went to the neighbors place. They had one of the two that were delivered on the SAME DAY. So I file a claim. The seller couldn't do anything about it since the post office said it was delivered. So I make a half dozen calls and knock on some doors and no one has the package. I file a claim through eBay with zero luck. I kept getting told the same lame story over and over. So now I have to contact PayPal and see if they can do anything at all to help me out. Clearly eBay only cares about making money and not helping very very unhappy customers. They dont even bother to listen to what the real problem is. They dont care about customers at all. I should sue them for the whole 'Money Back Guarantee' bull$#*! scheme theyre playing at.

This fag from California bent the CPU pins trying to install it incorrectly and EBay sided with him and decided I had to pay him. The dude scammed me. I could see from the picture that one pin was bent. How does only one pin get bent during shipping. I WILL NEVER USE EBAY AGAIN. They side with people who are stealing and good people like me have to pay for it. FU** YOU EBAY!

I didn't receive my package and the seller tried to extortion me into giving them a positive review to get my item and then again to get my money back and I asked eBay to step in and they didn't care they said the package shows delivered and closed the case so they don't guarantee your money back now out my package and my money thanks eBay and nothing was done to the seller for trying to extortion me into giving them a positive review and again thank you eBay and it's against eBay rules to extortion people and is illegal but they don't care the seller is still selling on eBay so thanks eBay for all your worthless help

I purchased a pair of jeans from Twice. I received them and one of the buttons was missing (it had 2 buttons to close where most jeans just has 1,1 of the buttons was missing). I contacted Twice saying I needed to return because I did not want them if one of the buttons was missing. I was told to start a return via my Account tab on their website. But when you go there, and even if you check that you are returning because the item was not in good condition, it says you are responsible for return shipping, will be docked a $4.95 return processing fee, as well as not be refunded the original shipping.

So I emailed the customer service rep back, saying I think there is a mistake as these jeans are not as described and I shouldn't be out any money for this transaction. Here's where it gets REAL interesting. She messaged me back and said they they KNOWINGLY sell items that are missing a button or have a flaw that doesn't affect the function. Like, really? It does not mention this ANYWHERE on their website. So my advice is not to buy anything from there. I am currently in the process of disputing the transaction in hopes that I can return them and get all my money back.

I bought a i phone 5C for my granddaughter for christmas recently. I decided to activate it to make sure it was all the seller said it was. It activated just fine, the problem is it doesn't keep time. It runs 5plus hours behind, wifi doesn't hold, I requested a return with no word from buyer. It is easy to charge a persons credit card, but hard to get people nowadays to admit they got a problem, I have decided for a few reasons that it is not a good season to sell or buy on ebay. Buyers & Sellers catch a bad rap. If you are not a big name, you probably don't get your item out there before you have to relist, more fee's. Auction style listings is just a license now to steal expensive products. People bid on your items and then don't pay, or claim they thought it was new. I just came back to ebay, and I will be leaving just as quick. I will pay my bill and delete my listings and close my account. This is not the season to support any business, that is shaky about supporting you. I will take a loss on the phone purchase and list it on another marketplace with truthful facts and the bigger loser will be the seller, who's reputation won't hold water as news travel that his or her products are indeed questionable. I am a vendor, who moves products, and work with people who also sold on ebay for years, but outrageous fees or too many problems pushed them right out the door. Ebay is a large marketplace, so you can expect problems down the road. I just assume keep it small, and have a say in my product.

EBay is DEFINITELY NOT worth me giving them 1 star! Wondering why Sitejabber doesn't have 0 Star for a company as bad as this!
I can't believe this stupid axx hoxx company is still in business after so many negative reviews, so many disappointed and angry buyers and sellers. Customer "service" (i can't believe they even deserve the word "service") was beyond rude, ridiculous, intellectually dishonest, unethical, unhelpful and I think illegal. And i can't believe the entire "customer service" team is a scam that can get used to say something completely false and make shxt up even though you have the hard solid evidence of record (for example, they accuse you of not paying them the reimbursement even though your Paypal account has the clear transaction details). They charge you and close your account without giving you any legitimate reasons and notifications and guys working there are beyond rude and unethical.
As both a buyer and seller of such badly run company, I promise this is the last time. I am done with eBay, and they won't get any business from any of my tens of thousands of direct and indirect family and friends. I promise. I will spread my word and let millions of people know this is the biggest scam in today's internet space.
It is my and our responsibility to let such irresponsible company out of business as soon as possible. Don't wanna anyone else to suffer what I suffered (tens of hours wasted talking to the most incapable employees in this worst ever company on the earth).

I'm a seller since 2016. I verified all my account info then and again in 2018. Now present day they need me to upload my id and bank info. To which I did and they sent me verification then rejected it. I then sent the documentation an additional 14 times spoke w chat and four different customer service reps who only gave the remedy of o just wait longer. They make things very difficult or take 14 business days to verify documents to already established accounts in hopes the seller will give up and they can keep the funds. They do not care about resolving the issue. They say just wait longer. They wouldn't send an email to the department that verified documents because they said no one can contact them. Sounds like a scam. After 6 yrs I have to upload documents 14 times to a department that isn't even able to be reached and you have to wait 14 business days or an infinite amount of time before they will care. I bet if eBay held the workers pay like they do sellers they would be adamant about resolving this instead of just telling a seller o just wait. This department we have no way to contact will get to it at some point and if they don't in 14 business days then call back and we will do nothing but tell you to wait cause we can't contact them anyways. Way to say $#*! you to all your sellers.

They are great people to deal with I highly recommend letting these people help you they are very nice and I will be dealing with them again and buying more from them EBAY - dixieoutdoors or The Tackle Spot in London, Ky it the same store very nice people to deal with give them a shoot

Please do not trust ebay too many scammers on ebay. They realize that people are being scammed and they don't own up. I purchased an item four times from different sellers and they all scammed me. The fourth item I realizedon't that I am going to get scamped becouse the dates have changed. I informed them and they refuse to give me a refund on my item. Knowingly that my item is not coming until the second date they gave me they still want me to wait 8 more days until the refund.

Please if you do use ebay if the seller does get back to you you are not reseving your item.

Please do not use ebay for your good.

Thank you.

I recently started selling products on eBay as a small side business. After a dozen sales totaling a few thousand dollars, a buyer claimed they received an empty box. I asked eBay for help. I didn't even get an email confirmation that they received the request. I also reported it to USPS in the hopes that maybe it was just lost in shipping. Either way the buyer chose not to buy shipping insurance. EBay reserves the right to go into your bank account linked to eBay and take the money from you. They always side with the buyer. It was a 500 dollar auction that I now lost the money I spent on the item. Any scumbag who wants to get free products can simply say they didn't arrive even when USPS shows it was delivered and still get their money back.

The listing had no refund on it. I did nothing wrong and now I lost 500 dollars. How is that justified? What can you possibly do to prevent this from happening if eBay gives all the buyers a 30 day guarantee no matter if the facts show the item was delivered? Avoid this platform at all costs. There are far too many scammers out there to take the risk if you're a smaller seller with high quality items. If you're selling cheap Chinese products then sure go to eBay and it doesn't matter if you lose one or two.

Be carfull - one of the worst robbing sites

Full of thiefs sellers, un authentic items - supported by the site customer service

I had an experience with fashion - all items are announced as original designer - but actually they are piece of trash with high prices - the admin of the site are only supporting their sellers - and let them steel your money.

WARNING Never buy clothes from EBAY gangs - never buy any thing from eBay they will only steal your money for left over garbage

Don't deal with this Hong Kong based business, product don't work and no refunds, as they promise, the fluid don't work and the scratch repair don't work

I have purchased a system. I rate them an A+. The transaction and product are exactly what the seller states. I am very much satisfied with this product.

The restrict your accountant waste your time on this site. I just started selling in this site and this company has made it a nightmare with no explanations.

EBAY SELLER PROTECTION IS GARBAGE!
I sold a stone with a validated certificate stating about the stone as well as photos of the item. The buyer opened a claim saying its not as described and so I must issue a refund because ebay says in 'item not as described' cases they side with the buyer regardless of your documentation!
WHATEVER YOU DO, DO NOT SELL ON EBAY!
IT WAS MY FIRST TIME AND *******% MY LAST TIME.