eBay has a rating of 1.7 stars from 3,475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay most frequently mention customer service, negative feedback, and credit card problems. eBay ranks 209th among Auction sites.
Ebay sorted my problem in full and deserve 5 stars as they are fair in the end. Thank Mr Ebay. Please do stop such practices adopted by sellers as that will increase public confidence.
A seller reported a package delivered to my address. We do not have USPS delivery here everything is left at our local office or PO Box when possible. I continued to check the post office for over a week with the postmaster. The package never arrived. I contacted the seller who said it was signed for, but it was never signed for because I am the only one who signs for anything or checks the mail. Ebay closed the case telling me no refund would be sent. There is no way this package was ever delivered, and absolutely no way I signed for it. Ebay is supposed to provide Buyer protection. They do not! I will never use Ebay again.
Bought Closys toothpaste. Never received it. Seller is a fraud. Ebay never responded except to close the incident with no notice to me. Inside job of eBay theft. EBay is rife with fraud, but fraud line is practically closed. A VERY STRONG WARNING: DO NOT BUY EBAY!
Sometime you may luckily get a good branded with cheap price but 10 time i purchased 5 time i get a fake product! Still strongly not recommended not purchased on this website.
Love to buy just hope u don't have issues because it takes for ever to get resolved if it ever does and hard to talk to someone who u can even understand
I have only used this site to purchase and have been pleased! Sustainability is key (Hint: The more great coupon codes are provided, the more I will be inclined to purchase there)
Have dealt with many different vendors. I check their user ratings and have not once had a problem, not once received an item not as described. A pleasure to do business with.
Although there are great sellers on Ebay, customer service is non existent, if you need to speak to someone to resolve an issue! There is absolutely no person waiting to help you! No computer either. They set guidelines and if your issue can't be settled within those guidelines you are SOL! I've purchased on ebay for 20 years, but I have never sold anything. There were some issues that I couldn't get past without speaking to someone. That never happened! I sold my item but couldn't follow through because ebay decided how much to charge the buyer for shipping and it was a fraction of what shipping was going to cost. I couldn't ship because I had no money. I couldn't cancel because ebay was holding the money that was paid. I kept very much in contact with the buyer and explained everything that was going on and asked them to request a refund on their end. Because you can't talk to a person and have to follow a guideline only to cancel a purchase, ebay banned me permanently from selling! That's fine with me! It was my first time selling. I didn't understand and I never could get any kind of help whatsoever! I want my whole account deleted! I'm done with ebay for good! And I can't even delete my account OR my debit card OR bank account! So now I'm going to have to close that account and open a new one! Ebay does not need my bank info! I'm not selling or buying a thing from them ever again! I can't believe they are even still in business, they way the ARE NOT THERE!
Tip for consumers:
It would be helpful if ebay cared enough to have a customer service operator! Lord knows they charge enough fees to pay for a customer service line!
Products used:
I was trying my first attempt at selling. My China.
I used to love eBay but since they are connected with PAYPAL, never again! PAYPAL management is so rude and couldn't care less about it's customers.
A loyal eBay buyer with 27k feedback, NO MORE THANKS TO PAYPAL.
Loving Amazon now:)
PAYPAL SUCKS WHICH MAKES EBAY SUCK.
This is not a reliable business. I hate ebay. They really do what they want with your account and you cant do nothing about it. Beware with this business.
EBay itself was great but it's ruined because of paypal. The staff and so called managers at paypal are so terrible. Paypal is what ruins eBay for so many.
I didn't broke any rules, they removed my listening and permanently blocked my account for no reason.
I can't even fight for my rights.
Not recommended
Tip for consumers:
Skip this site
The only issues that I have had with eBay are individual to the sellers. EBay is great with customer service and does all within its power to resolve issues.
They will not answer to any of your questions and also they want only money of they got once thats it they will not think of you again if u want acc to me flipkart is the best site
I love love love ebay. It's so professional and useful. Ebay has helped me clear out my home many times over. All in all, it's been a positive experience.
Ebay does nothing to protect it's customers. These scammers are getting away with ripping people off daily. Even with proof, eBay will do nothing to help.
Productsbyrus is an eBay seller who's breaking ebay rules by overcharging for shipping which is avoiding eBay fees by overcharging on shipping and charging for FREE USPS Priority Mail materials such as boxes, labels, and even padded envelopes all of which are FREE from the Post Office and the USPS will even deliver them in bulk for FREE to any seller's address be it home or business! Yet this seller feels the need to charge $4.50 per transaction to cover the eBay anbd PayPal fees!
Tip for consumers:
Shop around on eBay and avoid anything from this seller.
Ordered a refurbished nutribullet juicer a month before from ebay seller (repair workshop etc) but after following up with seller and visited local post office got the broken item and when approched seller, such a pathatic customer service i have never expected. Such a worse exp. The item got delivered to selller 5 days ago but till date no answer from seller. They just sell the item and forget everythng. I have gone mad and frustrated and not gonna buy anythbg from ebay. Worse nightmare. Full of stress and mentally tensions. God know when the new item will be sent. I have spent $109.
A recent experience where I purchased a 'refurbished' PC from a company called pcdeals09 on ebay turned into major problems. The computer OS or HDD failed. I contacted the seller, he offered to send me another HDD with OS. I told him maybe it was only the OS failed proper install, if he could just send me a copy with the activation code and I'd try to install it and see if that fixed it, the computer had Win 10 installed, but had a Win 7 product code on it. He said not possible, he would have to send a HDD with OS. I agreed. After 4 weeks, it still hadn't arrived. I left negative feedback explaining the computer was defective and I ended up buying a HDD from another seller and OS. Of course it was negative. And ebay deleted it. I was not aware that ebay had a policy where they could delete feedback, other than profanity etc. of which there was none. No explanation as to why they deleted it, and I asked. Apparently certain sellers are allowed to scam their customers. This tells me that ebay feedback cannot be trusted. I know I won't trust it any longer. I should have just opened a case and sent the computer back to start with. I have it fixed now at my own -additional- expense.
They work with me every time I have a problem I have been do business with them for over 10 years and have lost no money they have covered or replaced with better merchandise.
It says in usa but its in china you call and ebay says the have aware hous here so they can say they are here but they do not inspect the ware houses fake
Love this site, i don't have to mention why, most of you probably love this site too. Very convenient, very reliable, you can find anything on this website and from any price and anywhere.
Want to warn everyone to buy from supplier globalfactory1891. I bought a cutting plotter with 2 years warranty. After 6 months it broke. After 3 months of mailing back and forth, globalfactory1891 arranged a transport company to pick up the plotter. When the machine reached globalfactory1891 warehouse they said that the machine was scrap and that I could only get 80% of the machine's value. I should be happy that I was able to use the machine for 6 months according to globalfactory1891. Have a hard time understanding how 2 years warranty can mean that globalfactory1891 can't offer me an equivalent plotter that works or the whole sum back so I can buy from another supplier. I can't buy an equivalent plotter for 80% of the value. In my last email where I asked them to send back my broken machine and money to the repair so I can fix it, they did not reply to that email. They now have the machine, do not want to replace me with a working machine and do not want to pay back what the machine cost. To me, it looks like fraud. Is this a supplier ebay wants customers to be fooled by? Help me with this provider and warn them of their behavior towards customers, if it doesn't help, close their account so they can't fool any more customer. I'm certainly not alone in being badly treated by warranty cases by globalfactory1891
Selling through EBay is worthless buyers try to scammed me multiple times none of my items got sold and then I got my account suspended because supposedly I was the one doing scamming when I called someone on customer service yesterday to report it And I got my account suspended for nothing
My full bag of about 30 items somehow wasn't received and they don't know where it went?
"Unfortunately, I'm only seeing the one bag requested under your name, and that tracker isn't showing us any information. It's possible that USPS has the bag and hasn't scanned it - just yesterday I talked to a customer who sent a bag a few months ago, only to have USPS repackage it and have it delivered with a totally separate tracker! Those situations do come up, and the only recourse we have is to wait and see if the bag shows up - I'm really sorry I can't be of much more help. If you have any additional info from the post office (a receipt from dropping the package of, perhaps), that could be useful in following up with them. And if you have any additional information that you think may help me (types of items in the bag, any additional tracking information via the post office, etc.), please do let me know."
Yeah, real big help. Must be nice to get a huge package of free items and not know where they went to.
Using ebay is usually ok unless there is a problem. Twice I have sold stuff on ebay & the buyer has requested to return the item by making false statements. The problem is that ebay allows buyers to return anything & everything without any evidence, photos, etc & makes the seller pay for everything which is unfair! When postage is $10 for an item & the seller has to pay $10 to send it & then $10 for the return all of a sudden it costs the seller $20 if a buyer wants to return something. For any reason the buyer has with no pictures or evidence or anything. This can get expensive for sellers to ship goods all over the US without collecting any money. Customer service doesn't care at all about sellers return policy or requesting any evidence from buyers either... they want sellers to eat the costs of returns which is unfair when buyers break the return policy. A buyer with an address registered to about 50 companies including pawn shops & tax companies did this to me & it appears to be fraudulent or for money laundering purposes & I am not happy with how ebay requires no evidence of damage or something being not as described before allowing the buyer to return the item for a full refund at a $20 expense to the seller. Ebay fails sellers on a massive level. Ebay has a defacto policy that the 'buyer is always right' and free returns for all buyers EVEN IF SELLERS HAVE NO RETURNS in their contracts.
I bought off of eBay and I was not happy with my purchase, so I contact the seller and he got very nasty with me, so I gave him a neutral feedback, the seller than contacted me and told me he was blocking me from buying from him again, than he contacted eBay to have my review removed which eBay did without talking to me about it first
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