eBay

I am having an incredibly BAD EXPERIENCE on EBay. Someone with the EBay handle Jumar_4224 posted incredibly BAD things about me that are not true and is severely effecting my ability to sell a very expensive and rare basketball card.
Jumar_4224 wrote about me for EVERYONE to see:
"I never even pressed purchase and you (this loser means 'me'), charged me for something I didn't even approve cancel my order asap"
EVERYONE on EBay can see this is a lie, and I can't do anything about it. I am trying to cancel this person's order. NO ONE from EBay helps me. This person spreads lies about me, and SEVERELY hurt my ability to make a sale.
I have a friend that works for the Michigan Attorney General's Office. I will email them a complete detail of everything that happened, including Jumar_4224 EBay handle, and EBay's lackluster response.
I will also contact my U.S. Senators, Debbie Stabenow and Gary Peters and request they investigate EBay, and testify, under oath, before Congress.

I should have learned my lesson after selling a book and having it returned to me three months later because they buyer claimed it was not in the condition that I stated it was in the listing. Seriously? The person obviously used it for their class and either dropped the class or could have even finished it, then returned the book to me. Half.com automatically pulled the money out of my account. Of course, the book came back in much worse shape than I sold it and I was out all of the money I spent on shipping it as well. Recently, I had a buyer who claimed that the book was "damaged" in shipping, claiming that they pages were torn. It was a hardbound book bound in bubble wrap and shipped thru the United States Postal system. Unless someone opened the package and pulled the book out and ripped the pages, there is no way there were torn pages from shipping. Anyone who has sold on this site knows they only give you a tippance for shipping. The actual cost of shipping via media mail, as they claim they're covering, is always higher, and tracking, insurance, etc. is out of your own pocket. This buyer wanted a refund WITHOUT shipping the book back to me! Of course, half.com wrote to tell me that the buyer filed a "buyer protection claim" and is going to send the book back to me. They also said they WILL deduct the money from my account should I refuse delivery of the book. Why would I do that? I'm hoping to get SOMEthing back, and then I'll sell it on Amazon or somewhere else. Any suggestions? Would have been better to sell it back to the college bookstore!

Not even a 1 star for management and customer service! Waited 1 whole month to release my money for an item that I sold, met the buyer the same day a month ago for collection of this item because it wasn't exactly his property because I met him the funds where held until postage was confirmed. The buyer gave me positive feedback straight away and marked as collected. After speaking with one customer advisor she had told me not to worry she can see its been collected and that I've had no issues in the last 12 years of selling so told me my funds would be with me within 24hours. Ringing back 24 hours later funds still not there, apparently this was denied by ebay when the last adviser tried to release it for me. Speaking with several other advisors over the next few weeks has been manic, no one to tell me why this has happened and nothing they could do to overwrite it, ebay and its payment hold team are a shame to the company what do they even do in their offices if they can't handle my numerous complaints I've raised. I have sold for 12 years I'm not a continuous seller as they always tell me this could be why but I'm a trusted seller with 100 stars so I've been told if you don't sell hundreds a month then your payments are likely to be on hold, unfair and treat differently to other sellers NOT ON. Iam in the process of complaining to the ombudsman because I'm not letting this go I want compensation. £217 to wait a month when I needed this to live is beyond a joke, it's not just £17!

Ebay is a real auction site. Drawbacks are you are dealing with real people and real people are not always truthful. Its MUCH MUCH better than trying to deal with Quibids, tho. That site is awful!

Online Buying - This site is an auction site. Its not hard at all to win items, its just that you have to make sure that what you by isnt a knock off. But overall id say it is a great site.

When you start selling, eBay holds your money. I kept racking up sales until they released my first earnings. I noticed it was short of what it should have been. I tried for months to get ahold of eBay. I finally got a hold of someone who told me that the buyer had used eBay's unclaimed funds rule. If you don't transfer the money within a certain amount of time, the buyer can go reclaim it. Nevermind that I wasn't allowed to claim it yet. I never received that money.
I kept at it because I needed a stay at home way to make money as I am disabled. I used to feed and clothe my family selling on eBay. I received great reviews, even from the most troublesome buyers.
In the last year, I haven't sold more than one item because China is cheaper. Cheaperaybe, but better quality? I think not.
I purchased a transmission with a 3 month warranty. It didn't work. All said and done, I'm out of my money and I still need a transmission. I purchased a cell phone charger. It said from the US. Took 3 months to get it, with eBay sending me an email every week telling me to leave feedback for the seller. It finally got here... from China.
I'm done. I have nothing left for eBay.

Remember*she charged me $9.00 to ship me 10 buttons... She doesn't have to have that name, I'll never forget her... Also weiwuitsme90 charges $25.00 for delivery of 30 buttons.

I sold my PC that I built myself. Once the buyer received it I started getting images of damage saying it had been damaged in transit because there was no damage in the pics on my ebay selling page so a tried to claim insurance from the delivery service but once I forwarded the images the seller sent the delivery service said that's not drop damage you can see where the metal has been bent outwards so rang ebay and told them I think am getting scammed what should I do they told me nothing until the buyer opens a case so i wait but hes still sending pic of damage 1 being a cpu delidded without intel I5 stamp on top i built this myself and am dam sure that dont rub off plus the egit took the pic on top of my case with the cpu fan still attached and ebay put the case In his favor because he opened the case and told them he did not do the damage, so I said on the phone you can see this is a scam. We have no proof there is no pics of the item before it was sent. Yes, there is pics there on my ebay selling page of no damage and 2 that ain't my CPU google i5 cpus and you will see stamps on all of them they did and you're saying he won because he opened the case I rang first and you told me to wait. Yes, but we are following strict guidelines so sorry, there's nothing we can do. So am £220 out of pocket i also have to pay his return and i get a broken item thats not all mine how on earth is that fair. So there it is ebay protect scammers

Really extremely poor service i have bought 64gb pendrive and i have received only 4gb pendrive the seller is virala.in fake people and fake world of online shopping is ebay.in. Really i am tired to tell to the customer service and they responding that your order is not working and without any confirmation they closed my complaint application without resolving if you want to buy standard product you can go with other online shopping website but don't buy it from ebay the sellers are fake and other service representative of customer service are really poor they will not cordinate with you not service they are provide that we want. Unsatisfied with all the time that i have listen from my friends also. I have order first time order and i have received exactly diffrent item.

Here is a seller that it was brought to the attention of E-Bay in a phone call who continues to SCAM folks on E-Bay and IS NOT REMOVED! Pixiethisdust has had over 35 Negatives in the last week and has not delivered products to sellers but is allowed to continue to trade on E-Bay. WHAT A JOKE!

I started visiting eBay when I wanted to replace my rented cable modem. By owning my own I would save $10.00/mo on my cable bill. I was going to buy the Arris gateway but it would have taken 2 years to break even. I noticed the exact cable modem I was renting was available for sale, but with one exception. They were all used. The one exception was a "Lot of 7" modems for around $500.00, so I decided to buy the seven, sell the six I didn't need on eBay and end up with my own for free.
The plan was going so well I decided to buy another lot of seven, and then another. It was easy to get started selling and as the extra modems sold on eBay, I was actually doing quite well financially. However, suddenly the modems I had sold started coming back to me. Evidently the ISP didn't like having their branded devices owned by their customers instead of being rented to them.
In the end I ended up refunding two-thirds of the sold modems, which was made easy with eBay and PayPal, and getting refunded myself for two of the three lots I had purchased, even though the seller was no longer an eBay member. EBay's return policy protected not only my buyers but me as well. Plus, I ended up with the Arris modem I had wanted in the first place from the profits on my non-returned devices. I also learned a lot and really appreciated the policies, assistance and help from eBay.

I have been an EBay buyer for a few years now with an account set up on EBay. I have only been a buyer, never sold anything. Recently i recieved a knockoff Gucci purse in the mail that said return to me for refund due to not satisfied with product. I thought that it was a wrong address so didn't think much of it until the next day I received another one. Went to my account and looked under my seller category (which I never do since I don't sell) and found out I'm selling Gucci purses. My account had been hacked! I immediately called EBay and they said they saw where I had been hacked and assured me they would take care of everything to get my account back in good order. I changed my login and password and pay pal also. Well 2 months later and many calls to EBay reps from all departments, my account is on hold and EBay is still trying to get me to pay money for being a seller. This has been a nightmare and EBay customer service is the worst I've ever dealt with. I was on the phone for 3 hrs one day and was transferred to 10 different reps from every conceivable dept. they have and no one could help me! I will no longer use Ebay.

I had my bank account hooked up to my eBay account simply to make one purchase it was for my mother I bought some leg massager things for her because she had been in a lot of pain, well unfortunately my account was hacked one day and I never even knew anything about it until it was far too late and my bank was overdrawn four hundred dollars. I was told if I found the order number or whatever that I could be refunded well once I got that I called customer service because by this time it had already been a month which was far too long for me to contact my bank about this and have them resolve it (woohoo) so the woman on the phone was extremely rude told me I was wrong and my account wasn't hacked and I told her I wasn't the buyer or whatever because whoever hacked my account had made multiple listings of the same product and the people who bought it didn't receive that product, she said I know you aren't the buyer but there were multiple accounts used to make the purchase so I can't do anything to help you and kept telling me my info must have been leaked some other way When I never had my bank info ANYWHERE ELSE. So that was really messed up and still today I am negative four hundred something in my bank account and there is nothing I can do about it! Thanks eBay. Oh and come to find out that your supposed to have some charge go to your account and then tell them the amount that it was to verify your account before even being able to become a seller so why that never had to happen for my account to be charged in the way it was is beyond me!

EBay and UKDEALS, a seller on eBay are criminals.
I ordered three products from UKDeals on eBay. They claimed the carrier could not find my address! Amazon delivers to my doorstep a few times a week, UPS, FEDEX, USPS somehow can locate me, but UKDeals says they couldn't locate my address? As a result they refunded one of the three orders. They refunded the one for $25 and kept my money for the one that was greater than $50.
I escalated this at eBay and within an hour eBay found for the Seller with absolutely NO explanation at all. WHY, because eBay makes a lot more money from UKDeals than it does from me!
BOYCOTT eBAY until they are reminded that they are there for the consumer and their Buyers Guarantee is a complete lie until they remember who is ultimately funding their vacation homes!

Stay away if you're selling, the buyer protection program forces you to take returns, that's fine if there is a real issue. My buyer didn't like the item, sent it back with the critical parts missing so i opened a "case" with ebay to get my items back. Ebay refunded the customer without getting my parts back, this left my item useless. I called customer service and the official ebay response was "lost or missing items from a return is considered a cost of doing business". I'm not a business but ebay dosent care. The fees are outrageous. No sellers no ebay...! Wait it gets better... so i get an email that my checking account is overdrawn. Ebay takes the refund directly from my checking account bypassing Paypal. My paypal account had the available funds i was anticipating the return. That was another 3 hours on the phone and no customer satisfaction again. I called my bank and turned them in for a fraudulent transaction. There was a time when i would have given ebay 5 stars, not anymore. Ohhh... yeah and you cant give negative feedback about a buyer. I had a customer make an offer on an item i accepted the offer, he never paid so you have to work to get through the ebaysite to get seller fees refunded then when you go to relist your item ebay charges you again. Not to mention the lost time or potential sale because of slow or uncertain buyer. Ebay wont last long screwing the sellers... no sellers no ebay

I got scammed out of 1200 from someone claiming to be a eBay employee. I've never bought or sold anything from eBay EVER before 2-17-24. Well at least I thought it was a eBay employee! My account was set up yesterday and I've never even had a chance to use the account and today I received a email saying I was permanently suspended! FOR WHAT?! I HAVENT EVEN BOUGHT OR SOLD ANYTHING ON EBAY, EVER! I just think it's crazy tht I get suspended AND IM THE VICTIM HERE! I GET SCAMMED AND I GET SUSPENDED?! Please make it make sense! I'm upset, yes. Because I was a victim to fraud from someone claiming to be a eBay employee and I call to see why exactly was I permanently suspended after opening an account tht IVE NEVER USED BEFORE TO BUY OR SELL ANYTHING ON EBAY! And they can't even tell me why I was permanently suspended. I had to make a police report for the scam I experienced and I reported it to eBay and no one called back or even seemed to be concerned! EBay should be suspending the account of the SCAMMER AND NOT THE VICTIM OF THE SCAMMER🙄 I'm not too worried because before yesterday I've never bought or sold anything on eBay I've never used them to purchase anything and after my first experience with eBay and being scammed on my first interaction with eBay I WILL CONTINUE TO USE AMAZON AND TEMU! Below I will upload pictures of the invoice that I received from who I believed to be eBay

Yesterday I listed an item that was sold to a buyer. Within an hour the buyer decided to change his mind and request a Cancellation of Transaction. No real way around it. EBay has designed this feature to cater to the buyer such that the buyer, after wasting your time, simply requests a cancel transaction, you are given two choices. Accept Cancellation or I Can't Cancel This Transaction. If you chose I can't cancel this transaction it asks you why? Did you Ship it? What Date did you ship it? And then SUBMIT. So the only real option you have is ACCEPT > SUBMIT.

Then after all is done. This " Feedback Awaiting 1 Item" Pops up. You think I will leave neutral feedback as that is the right thing to do. When you press the "1 Item", Much to your surprise the button won't do anything. Then you decide to call, you are forwarded to the Asian Help Line who says "You can't leave Feedback"! Wow! I guess I don't understand.

You go to a business luncheon and shake on a deal and then decide to crawfish on it, and then the guy you shook on the deal is left with a waste of time. I think at minimum, you should be allowed to give neutral feeback at least to warn others that the person you are dealing with has the propensity to do such a thing.

Just saying!

EBay is now adding shipping costs to the net amount earned in a sale - RIP OFF! Will no longer sell on this site so that leaves Poshmark which for the past 2+ years has proven to be the best.

Ebay is holding my funds hostage, wont resume payments until I have sent in an accceptable (to them) photo ID, I submitted my photo ID issued when I retired from the military, when that wasnt good, a tech finally called me back said it was unacceptable, gave me some acceptable including that they do accept the ID cars that illegal aliens get from CBP. Unreal, I do much better on Amazon and Walmart for 3rd party sales so clock is ticking, been with ebay since the late 90s. Why don't they recognize retired photo ID cards from military DoD? Another example of extreme woke leftest political hacks I guess. So long ebay

Tl;dr: Ebay charged me $55.83 for an item I didn't sell, held $400 from a prospective buyer for several weeks after us both cancelling the transaction, and when the buyer complained about not getting their money back, eBay used it as an excuse to justify charging me $55.83.

In 8+ phone calls and chats, eBay customer service promised to pay me back for 2+ years and still hasn't.
Review:
I TESTED posting an item on eBay (having never sold anything). I decided not to sell the item within a couple days of posting the item. Ebay charged the buyer the FULL PRICE of the item, before I even verified I saw they wanted to buy it, before I shipped it. They then held the buyers money for several weeks, despite them cancelling the purchase. THEN they charged me $55.83 for their percentage of the unsold item.

I spent 2 years emailing eBay and getting reponses that they would refund the $55.83 as a one time courtesy. Instead they submitted it to collections. I sent the collection agency the chat transcript where eBay agreed to refund the balance. The COLLECTION AGENCY AGREED WITH ME. They sent the balance back to eBay. Another "ebay representative" agreed to refund the balance and told me to wait 1 day. This is a week later and they still haven't refunded the balance.

There are a lot of great platforms to buy and sell things and local places in your area. Your bank will dispute charges from a platform such as this.

I'm a eBay seller since 2009 and I was not protected by eBay protection as they say cheaters take a lot of money while selling on eBay but don't provide customer service at all horrible place to sell

I've used ebay successfully for several years, but that has clearly been down to dealing with decent honest people on the other other end of the transactions. As I've recently experienced the minute something goes wrong you are at the mercy of the customer services team.
A buyer initially tried to blackmail me by threatening a bad review if I didn't give them some money back, then forced a return and eBay took money from my account to refund them, but they didn't actually return the watch. In short I've been mislead and lied to by their customer services team over 10 phone calls and several months. They just blindly, and very politely, stick to a script and just repeat the same response over and over. They eventually told me they won't do anything and to go to the police and report the watch as stolen! A negative review I left the buyer was removed - I assume so others can be scammed and eBay and Paypal can take their cut. They refuse to give a UK postal address to send a complaint to (I thought it was a legal requirement to trade in the UK). I will be going to the police and Trading Standards and DELETING my eBay account.
Awful experience!

I have given this unholy website 3 trys stupid me well I was a seller on eBay and had 2 buyers send back replicated items of what was sent to them before I even had a chance to look my returned property over eBay all ready refunded them I filed a appeal and imagen this the suspended my account both times now iteam 3 the buyer sent back the iteam to a different address leading up to me not getting it back eBay was and is not help there pourly so called investigators could not find the opening to there own magic markers in school site is nicely put together and it does work but I'm telling you hope you don't need there help or a expert you will most definitely get magic maker with some paper writing your problem