eBay

I was shocked since i was tricked when selling that my fee was " 0 " when it was several hundred dollars!

Be warned! Use other sell sites PLEASE, ebay truely sucks! Aka "Feebay"

As a longtime member (joined 2010), I've done a plethora of business with many WONDERFUL vendors on eBay's website. Unfortunately, the last two transactions have left a rancid taste in my mouth! One vendor wanted me to forward a payment to him TWICE for an item I purchased because his Paypal account wasn't valid-- and the last called me on the carpet and labeled me "deceitful" for sending him a pair of "defective" Prada glasses I personally had bedazzled/strassed with Swarovski Crystals. The catch? He wasn't willing to return the frames but wanted some sort of 'financial restitution.' "Really?!"

At this point I am NOT willing to continue to put up with what seems to be a small, but growing contingency of individuals that have one thing on their agenda-- Scams/Scamming individuals! I'm truly sorry, because I've decided to end my relationship with eBay. However, my 'safety' is more important than anything!

Moral of the story: PROCEED WITH CAUTION!

Been scammed and have now cancelled my account Ebay so called buyer protection scheme sucks, as soon as something goes wrong they don't care. Now cancelled my account

You half to watch out for what iteams you bid on, but if its not too good to be true then its real, but if you think you can get 20 bare escentuals eye shadows for $15, then its not the real thing.

I ordered a car part online and it prompted me to add my shipping address and billing address. Before hitting submit, I checked to make sure the addresses and card number were correct. Ebay gave the seller the incorrect address. The address they gave them was never my address, not linked to the card number I used, and wasn't even in the same city. The package was delivered to Chicago and I live 3 hours from there. I contacted the seller 2 weeks after I ordered the part and the tracking he gave me said it was delivered 3 days after the purchase. I logged back into Ebay and the default address was the address in Chicago that the package was delivered to. I changed the address again to the correct one. The billing address was the correct address of course, ebay needed their money. I called ebay and they said I would have to open a claim against the seller. "Why against the seller? They didn't do anything wrong, it was eBay'. They told me that they needed to open a claim against the seller to maybe help refund my money. Total rip off! I do not want to put a claim against the seller; however Ebay needs to be stopped. They are and always have been a rip off. I will never use them again and will make sure my brother in law doesn't either. (He uses Ebay regularly.)

Nuthing but junk scammers ebay helps take neg reviews away piss on ebay and paypal buyers save you time and money pay the 15 bux extra and get what you need

I don't lyk ebay, they are cheaters, I have order a manicure kit and after I ordered they suspend my eBay account and when even they don't have a reason for suspension of my account and after that when my manicure kit was delivered to me, I received that product damaged, I complaint against it, then eBay given me coupon code and when I try to purchase to purchase with this coupon on may 8,2016 that show me invalid coupon, even that coupon is valid up to 1 August, 2016

An eBay seller "nyfashionexpert".
Incredibly RUDE and LACK of customer service to a first time customer. She sells Hermes on eBay. I read her so called blog and boasts highly of her amazing customer service. I'm interested in one of her Hermes bags. It cost quite a lot for that bag. So I asked her to see additional pictured of the bag. Since in her listing, she only have pictures of front, bag, side views. No interior picture, no date code, no nothing! It is such an incomplete listing so I asked her that I need additional pictures to make decision. That should be no problem. Everything should go smoothly.
But she replied me with a whole paragraph of insults! I have never ever seen any business does that to a customer. To insult a customer!
But this woman does it. I still am in total shock. I have met with not so good customer service such as slow shipment, incomplete information, and product not so good.
But NEVER EVER meet with a customer service who INSULTS A CUSTOMER!

Oh my god, if she is an employee, she will be fired right away for this lunatic act. But she is the owner. From now on, no new customer will buy from her anymore. She is just a rude b**tch who insults a new customer!

I've placed an order on 19th Aril till now I have not received my staff bt they have refund me with some of the item, and I think they must put more securities to sellers

DO NOT ATTEMPT TO BUY FROM THIS SELLER! They had a piece of instrumentation on eBay, and in the middle of my negotiations with them, (and they took forever to respond to emails) they jacked the price up $2000! They claimed that the sale price time interval had expired and "there was nothing they could do about it". Baloney. And besides, no expiration date was listed on eBay. And then when I called to complain, and yes I was angry, the manager actually said I must be "off my meds". And they "couldn't understand why I was upset". Can you believe it? What lovely customer service this company has. If I were you, I would never trust this company to follow up on what they advertise, they lack professionalism, and don't have any customer service to speak of. You'd think that companies like this would learn that people read online reviews, and that they are very influential. Learn to treat customers with respect and fairness, GP-Technical. Potential customers: there are many other sellers listed on eBay with the same or similar equipment for sale that you would have a more positive experience with, I'm sure. "Caveat Emptor" as they say (let the buyer beware).

UPDATE: I see that the company has responded with their own comments. All I can say is they're liars, they did NOT offer me a discounted price, and when I asked for it they specifically told me they didn't want to do business with me. Do you want to do business with liars?

If there is an option of 0 star, thats what ebay should get. I have a very bad experience as a buyer & as a seller in Ebay. But being a seller i had a worst experience, i have a buyer claiming the item is defective and requesting for a return. She was lying, i was asking for additional pictures but she didnt want to send me anything. I asked ebays help to step in, hoping they can help get the buyer clarify the claim by sending more pictures. But i didnt get any help after several emails. Im so desperate that I accepted the return even if i didnt want to. When i received the item I inspected it and there is no defect, this buyer is a liar! So i open the case, but ebay made a final decision to favor the buyer and they issue the refund without even looking at my claim when i open the case. Of course i called again, and this time after waiting for an hour while on hold, someone answered & ebay just said they cannot do anything. Ebay is a playpen for lying buyers! Thats why there are a lot of scammers in Ebay. There is no protection for honest sellers & honest buyers. Either side can lie and Ebay would not care. The only thing they care is when they are collecting money from you every month.

I Have Listed My Bike $60 Dollars Paid, Relisted $60 Paid Relisted $60 I Get A Bill $124.00 They say For Insertion Fees $40 And Then I Get A Advance And Upgrade Fee $84.00 Dollars. This Doesn't Show Up Anywhere,
Signed
WAyne Marsico

Ebays general customer service is not good. It is a bit better for buyers than sellers though. Recently as a buyer I had them pull money out using an account they were not supposed to with the new best offer program, requiring a payment source before the offer. They opted to use a bank account I never use, that is empty, rather than the payment source I authorized. This is because it is cheaper on fees for them. After numerous overdrafts because of this, I talked to 2 different agents that supposedly made a support ticket, and "would make sure it was fixed". Still pulling out of the account I never authorized racking up fees. Calling Ebay again, they refused to connect me with a supervisor to address the issue, and then hung up the phone. Not once, but three times. This level of narcissism is only something I've encountered post Covid. Everyone seems to think they are the most valuable asset in a company, and it empowers the garbage workers to pull this nonsense all the time. Seems worse at ebay, but its seems to be a problem everywhere from my observation.
Now I am having to fight this out with the bank on the fees. They argue It was something I bought. True. But I never authorized the withdrawal from that empty account, therefore irrelevant
I'm sure others have had similar issues. THIS is how class action lawsuits get started.
They use the fact that they are the biggest auction site on the web to negate the negative repercussions of their actions. Most people will deal with a company even if they feel screwed if they think there is still some benefits. I think they should be boycotted out of business, and let a better company take their place.

Kids Jacket Monster High Fleece Lined Puffa Winter Anorak... **************)

Member id loadsa-leggings | Feedback Score Of 3632 | 99.7%
Wrong description but they will not take responsibility

Ebay is a complete fraud, all thier policies are nothing but their cheap tricks on consumer who havent used their site,

I bought a phone a month ago,
I received a wrong product,
I raised for a claim,
Have written more than 10 email,
The only action that was taken was:
I was called by ebay customer service who surely didnt know what he was doing, he connected my call to the retailer and retailer said that his boss was not here so he cannot do anything.
What am i suppose to do.
I never knew that ebay was such a big fraud.

And more over this isnt the first time,
Last time i had the same issue it was a refurbished product,
And i can assure you that refurbished goods on ebay are one of the biggest scam on the internet and they do it openly, if the phone you buy is faulty, they will literally disclose it to you that thier policies cover nothing for refurbished goods, they say go to manufacturer even if the issue is non -repairable.
Be warned EBAY guarantee is a name of a modern e-commerce trap.

I sold an item that costed £22.90, they charged £3.23 on fees, but was only given £3.29 instead of £19.67, claiming the charges fees, thieves.

Ebay decided to give my seller that is already 2 weeks late an EXTRA 10 more days to ship my item rather than refund me for my misery. Customer Service is NON EXISTANT now. Never recieved item, no tracking, no shipping activity. No evidence of effort to ship to me what I purchased. I'm taking an E-BREAK PERMANATELY! HELLO AMAZON

I love ebay I buy and sell on ebay all the time. I especially love the fact that if anything happends with a faulty buyer or seller ebay will handle the matter

I bid on an auction on Jan. 19th before the auction had ended. Ebay sent me a notice that "auction ended" and "you are the high bidder" with a 10:00 pm time stamp on it. I took a screenshot of it and waited to be able to pay. It came to pass that ebay had let two other bidders into the auction after I had won the auction. The first two reps that I spoke with (a clerk and a so called manager) were very off putting and kept telling me that I should contact the seller. What a joke. Does John Donahoe even know how his customers are treated? The integrity that ebay has known is apparently not a part of its present day form. I believe I was lied to (repeatedly after I was cheated and complained... and I believe that I was cheated. And after ebay sent me a notice that said "auction ended" and "you are the highest bidder" the passing off and the canned speaches started. I was then told by a mgr on January 19th... the day ebay took my auction win from me... not to call in or open any more resolutions as this will delay the process and slow things down. Then she told me that this should be resolved in 3-5 days. Today is February the 5th and I just spent over an hour and 39 minutes being passed around and treated like I should be sorry that I was a good customer of the once proud and honest ebay.

Bought an item from ebay paid 560+shipping recived totally wrong item, try calling and contaction seller and ebay no one helping just telling me to wait.
Seller name: overstock in ebay be carfull

I had my selling privileges revoked back in 2013 because I started another account, linked it to the main one (which is perfectly allowed) and started trying to dropship (which also, according to the policies I scoured beforehand, was allowed).

They revoked selling privileges for both accounts with no warning or information on WHY it happened. I called them recently to try to get it removed because I really need to start selling on there again, and I was told that it was permanent and that I should sell on a different auction site but i could still buy on eBay! Are you kidding me?

The customer service guy I spoke to was not helpful at all and for most of the call just kept repeating himself instead of giving me actual information. When I finally got a bit angry he finally told me that they were revoked because one of my accounts was caught trying to get around eBay policies, but would not tell me which ones, and would not let me do a thing to fix it.

Now, if this was a second or third strike I probably would never have tried to get my selling privileges back, however I have NEVER been banned, suspended, had listings deleted, or gotten into ANY trouble in the years I was using eBay before this happened. Additionally, I have an account that has ZERO negative feedbacks. I guess I just do not understand why they won't work with me, when all I want to do is go back to selling and not just making myself money, but THEM as well?

Cheaper than
Better than Amazon sometimes Atleast when it comes to Free shipping and more variety of sellers of same thing., but the BAD is they have no phone number. And if you want help you got to go to their help pages, read your way through it all. Who got time to do that? Where is the customer service? It's gone. But if you Go though the chat link, if you hit chat, then you get a link to have eBay call you. Yea that's the best they can do is hide that option in chat not put it put it out / up front. They blame it on COVID but Amazon answers their phone and has a phone number to go with it. So what does Amazon know that Ebay don't? Anyway stay clear of the Ebay App. They try to entrap you to get it with 10.00 off next purchase, but it is hell. Stay clear. Not worth it. No sign in or out options. They tAke your user name one time Hy jack your phone and don't give you the same options as www.eBay.com does. App Lot prettier, but doesn't work, not user friendly. It's designed for young children that like what looks better not what work better. Tech takeover, and they don't offer 10% discount like they used to on classic ebay. Basically less people and, less customer service. Lots more work for customer. Less work for the company. Going downhill if anybody values customer service. Basically you on your own at EBay. Not like it used to be. I. miss the old c e o. And it isn't COVID. That's a lie..

This seller is a scam. I ordered a z68 TV box which he never shipped. He promised a track number which he never provided. Avoid this seller at any cost.