EZContactsReviews 6,615

Shipping is great, unfortunately contacts continue to split. Needed to order contacts from elsewhere. Went through a 6 month supply in 2 months. I would say it would be human error, but this is the 3rd order I made and in every order it happens. When I purchase elsewhere it does not happen. Would love to order from you guys because of pricing but always seem to lose money because I still have to order elsewhere. Called customer service and I honestly don't have time to wait on hold for an hour. Tried 3 times and same hold time, before I hang up. I wish you guys the best and I hope that one day the quality will get better.

My experience was great. I really enjoying shopping at Costa glasses.

The frames I received are nice however the lenses in them rattle. They make a noise with every step I take. I questioned this and sent them back to get fixed. However even after getting them fixed, they came back just as bad if not worse.

Best priced contacts with an easy to use ordering system and quality timely delivered product.

Asked them to update my order, they confirmed the change and then still sent the wrong prescription. They then took forever to respond and send a replacement so I did not have contacts for my trip (3 weeks after initial order) then I was charged twice and then for the return shipping from their error. Took many times back and forth with customer service and ended up needing to file a credit card dispute. Customer service reps do not pay attention and do not respond effectively to issues. Avoid.

Easy to navigate the website, competitive pricing, fast free delivery.

I ordered a pair of glasses. There's a scratch on my lense. I reached out via email and never received an email back

Ordering has been easy, but shipping times are ridiculous. I paid for express shipping, which meant that my contacts should've arrived within a 3 to 4 business days and it took almost 2 weeks. Probably won't order again.

Wonderful service and good customer care! It was very easy to order and setup appointments!

I am very satisfied with purchasing new contacts through your company. I was a first time customer and will be ordering again. Delivery was fast, cost was reasonable and customer service was excellent.

I had a great experience with EZContacts! My order shipped immediately after I placed it and arrived much quicker than expected. Everything was packaged securely, and the contacts themselves (Acuvue Oasis) are high quality and super comfortable. I was also pleasantly surprised to find a contact lens case included. Very happy with my purchase and will definitely order again!

The first of 2 boxes I opened are all inside out. I had thrown several away thinking it was my eyes or something I was doing wrong before realizing it was the contacts themselves.

Lack of communication, unclear delivery, authenticity is debatable..

The glasses were too small. Really wanted to exchange them but could not get an answer to my phone calls or email.

My local eyeglass store wanted to charge me $600 for the same pair of glasses that I got from EzContacts for about $175. My old pair of glasses had broke and my local store said the turn around time would be 3 weeks which I couldn't wait that long. EZcontacts had them to me in about 7 days.

Offered a pair of Costa glasses. Much too small for me. They accepted the return and credited my card quickly.