• FareGeek

FareGeek

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Overview

FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FareGeek most frequently mention credit card, customer service, and confirmation email problems. FareGeek ranks 23rd among Plane Tickets sites.

  • Service
    85
  • Value
    81
  • Shipping
    51
  • Returns
    51
  • Quality
    70
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How would you rate FareGeek?
Top Positive Review

“Cheap airfare deals”

Joanne R.
11/24/15

International air tickets are generally costly, so when you have a site like this it becomes fairly easy for you to travel. I have used their services numerous times and every time I was blessed with cheap airfare deals.

Top Critical Review

“HORRIBLE COMPANY”

Lil O.
2/25/15

I booked my flight on Saturday, February 21 and got an immediate confirmation stating my flight was confirmed. After 10 mins, I get a follow up email stating there was a credit card mismatch. I tried calling them several times for the next 48 hours, waiting from 30 minutes to 1 hr and still could not get a hold of a customer service representative. Someone finally emails me stating the flight increased from $765 to $815. I told them that I will only authorize a payment with the original booking price and I haven't heard from them yet.

Reviews (554)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (92) credit card (77) flight tickets (25)
Thumbnail of user peggyw13
Greece
1 review
0 helpful votes
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January 12th, 2016

Since I am a mobile worker I am always on the go. I booked my tickets to Mauritius using the mobile app and it was all good.

Thumbnail of user meritak
Arizona
1 review
3 helpful votes
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May 2nd, 2013

STAY AWAY
We booked a trip, got the e-mail confirmation
When we went to the airport the trip was CANCELLED. Really?!
I wish I could have read the reviews earlier
Again people, stay away

Thumbnail of user lawrenced16
Canada
1 review
0 helpful votes
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October 17th, 2015

I was looking for a good travel package for Italy, Spain and Madrid. When i came across this site, I saw better deals and opt for it. Good deal.

Thumbnail of user rosew41
Denmark
1 review
0 helpful votes
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February 5th, 2016

This website regularly updated itself with the new and best travel offers. I can choose the best deal from the existing ones in the website.

Thumbnail of user adaml50
India
1 review
2 helpful votes
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May 21st, 2015

A wonderful company to book tickets. Tickets. Awesome fares. Affordable. A wonderful competitor in the market. Cheers fare geek!

Service
Value
Shipping
Returns
Quality
Thumbnail of user natalieb29
Washington
1 review
0 helpful votes
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January 13th, 2016

I was able to book my tickets to Cannes at a really low price than what I was expecting. Thanks a ton.

Thumbnail of user jeaniem3
Australia
1 review
1 helpful vote
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April 26th, 2016

I was curious use the mobile app. I booked my last ticket using the app and found the service to be quick and fast.

Thumbnail of user beny3
New Jersey
1 review
2 helpful votes
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December 6th, 2013

STAY AWAY! Canceled my flight without contacting me! Now a week before my trip dates i'm stuck looking for a last minute ticket

Thumbnail of user sharons93
Australia
1 review
0 helpful votes
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October 15th, 2015

I love the discounts that this website gives on tickets. Whenever I am planning my holiday, I am getting my tickets from here.

Thumbnail of user jessicab111
Brazil
1 review
0 helpful votes
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November 16th, 2015

I really appreciate the service i received from your customer service. I will surely come back again.

Thumbnail of user idab28
Australia
1 review
1 helpful vote
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March 12th, 2016

I had a query and I had messaged them through facebook. I received a reply within few mins. Very quick and good service.

Thumbnail of user johnw406
Finland
1 review
0 helpful votes
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January 21st, 2016

My search was for cheap tickets, and my search ended when i came across this site. This is what I was looking for.

Thumbnail of user maryc194
Turkey
1 review
0 helpful votes
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January 14th, 2016

I find the vacation packages interesting in terms of the destinations and easy in terms of the price.

Thumbnail of user zhengs1
California
2 reviews
2 helpful votes
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January 15th, 2016

Change my flight to 1 day ealier
More than 10 minutes waiting for customer service every time have to call airline to help with my problem

Thumbnail of user danf41
CustomerExperienceTeam F. – FareGeek Rep

Thank you for letting us know about your recent experience with us. We apologize if our service did not meet your expectations as we understand that your issue is in regards to change in flight itinerary then to what you may have booked online also with the wait time at customer service toll free number. Please be advised that we tried to locate your reservation but couldn’t find one & would request you to kindly share your booking ID, email ID and contact number so that we can check internally and have this case addressed on priority.

Thumbnail of user johnd368
New York
1 review
11 helpful votes
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May 18th, 2015

They took almost 75% your my money for cancellation. Stay away. When you call them its bunch of clowns don't know how to speak.

Thumbnail of user neelr1
GB
1 review
7 helpful votes
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May 5th, 2015

I feel like putting all the dirty language for this company and hope it gets out of business soon.
Stay Away!

Thumbnail of user dorothyw23
Turkey
1 review
0 helpful votes
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December 1st, 2015

I used this website once for booking my tickets to Malaysia and found it decent. No hazards faced. Happy with the service.

Thumbnail of user joses59
India
1 review
0 helpful votes
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November 21st, 2015

I have used their services many times and they are great when it comes to offering cheap tickets all throughout the year.

Thumbnail of user karolc2
Denmark
1 review
0 helpful votes
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November 20th, 2015

This site offers cheap airline tickets all round the year, which is perfect for long distance travel.

Thumbnail of user joshuat24
RU
1 review
0 helpful votes
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November 11th, 2015

Service officer helps client accurately, checks the requirement and provides all comfort. I would recommend this company to everyone.

Thumbnail of user lawrenceg13
India
1 review
0 helpful votes
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October 10th, 2015

From easy booking online processes to excellent ticket pricing that comes within my budget, I love this website. It’s simply amazing.

Thumbnail of user janicet27
Netherlands
1 review
0 helpful votes
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June 1st, 2016

I booked my tickets to Sweden from this website and got a great discount that made me save $22. Thank you so much.

Thumbnail of user velmal1
Australia
1 review
0 helpful votes
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May 20th, 2016

I opted in for a multi-city tour package from this website and the price packaging was just perfect to my taste. Thank you so much.

Thumbnail of user billb147
Ireland
1 review
0 helpful votes
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February 1st, 2016

I saved $27 by booking my air ticket to Rome using this website. It was one of the great deals I’ve had.

Thumbnail of user russellh27
Finland
1 review
0 helpful votes
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April 14th, 2016

This website helped me save $22 for booking my flight to Madrid. Thank you so much. I am happy with the deal.

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FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.

Company Representative

Thumbnail of user danf41
CustomerExperienceTeam F.

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