FareGeek

Terrible site. I booked a flight and received an email confirmation that my flight was booked, however, the next day woke up in the morning to find an email that the billing address on the credit card was not accepted and they requested an address. I mistakenly had entered the wrong address and I responded promptly with the proper address. I never heard anything back so emailed two more times with still no response. I then called and was told that my flight was not confirmed and rates had gone up from $900 to $1300 and I would now have to may for a more expensive flight. Don't waste your time with this site. Much better sites out there that would at least contact you through phone or email to rectify the situation.

I tried to change my flight (within 24 hours) to a cheaper flight that left a few days later. I did not receive the difference in flights and they charged me an additional $300! They do speak English very well and it's hard to understand them. I tried to fight it but they were extremely rude and stubborn. Never again will I book from them!

Worst site ever!
They confirmed an airline ticket and then 3 days later said I really didn't have it and I owed them more money. Worst part about it - customer service yelled at us on the phone and the supervisor actually hung up on us.

Don't book with them - totally fraudulent company.

Booking online air tickets from this website have always been a smooth experience for me, even if I am making a last minute transaction. Usually, less priced than other travel websites, I have also been able to bag some great discounts from this website and save as much as $17 to $25.

I will be flying to Dubai next month and had to book my tickets early. I came across this website as I was looking for similar websites that can offer me a reasonable price. I am happy to have booked my tickets from here as the prices were good.

First of all let me say how disgusting and awful thier customer service (if that's what you call it) is! I spent more than two days trying to get a hold of someone that speaks English (nobody does) and understands what I'm looking for. Second of all, they NEVER answer thier phones and when they do it's very unprofessional. They also will put you on hold and NEVER come back to the phone. This company is a scam and the people that work there are a bunch of illiterate idiots.

They charged me $1,000 more on what we agreed on contract. No positive answer from sales person on when my money will be returned. They asked me to wait a week, and another day, and nothing... It's sad how they handle customer.

Unpleasant experience.
First, I got the ticket for one price, received two emails (conformation and "e-ticket) with that price shown as total, but then my credit card was charged for a larger amount.
Furthermore, the "e-ticket" email with "itinerary" had no itinerary or any information about the flight other than the flight number.
I had to call the Faregeek to get it all sorted out. First they said that when I bought the ticket on their site it was one price, but when they purchased my ticket from airline, the price changed. Never heard anything more ridiculous than that. This is not my first time buying tickets online, and the price you see as total is the price you pay. At least they refunded me the difference. Second, only after calling them and requesting my itinerary they sent me an email containing my e-ticket information.
Hopefully everything will go fine after this and I do get on my flight.
Bad experience. Never again using FareGeek

Their customer service sucks. The name on my daughters internationally ticket was spelled incorrectly and I was frantic and sent 5 emails the day before her fight trying to ensure she would be able to fly out of Canada. No return email. No one answers the phone and you must leave a message, no one returns your calls. Today I find out the charge on my credit card was more than the purchase price. I will send one email than I will deal with the credit card company. Avoid this company even if the price is lower than everyone else's, it really wont be when they charge your card.

Yup, it doesn't get any worse than this when it comes to a cancelation policy. The call center is in India and they are unforgiving and ruthless. Avoid at all costs! I hope they go out of business soon.

I bought tickets from Faregeek and for a full day, didn't know whether the booking happened or not. It looked as if these guys shared my Credit Card details with a third party and they booked tickets by hand. They give us the option to choose seats but none of my choices were shared with the airline as I observed 10 days later. I had to manually log in and reupload my needs to airline then. All the better seats (Accessible) are gone and got a crappy position. When I emailed customer care asking why, their response was, "We would like to inform you that for seat selection or seat preference, you need to contact the airline directly or visit the airline website." I wonder why I gave all this information on their website in the first place and why they didn't mention it in any prior communications is beyond me.

Hi, I have an urgent appointment in Atlanta (ATL) on Thurs April 21 from Toronto YYZ. The reviews seems to be mixed. I'm scared to booked this ticket as the price is significantly cheaper than the other airline. Can someone please confirm is this is a scam? Also been on hold for over 1 hour. They have poor customer service thus far.

Airline company screwed up my ticket, miscommunication on their end and somehow managed to change my departure date to a week before scheduled without notifying me. Faregeek customer service was easy to get a hold of, friendly, and had it fixed within the hour, no charge. I was afraid of contacting them after reading all the bad reviews but it seems people only tend to post when they have a bad experience. No issues here, hopefully everything will go smooth.

This company, if you can even call it that, is a total scam. I've never had such a terrible experience booking a trip online. I couldn't get through to anyone helpful after 10 attempts to call and email them. Be warned, do NOT buy anything from these scammers. I can't believe they are even allowed to operate.

This fake company is operating by one or two fellows in India. Beware buying a ticket through them. There were so many restrictions that I lost half of my ticket and they wanted to charge me more than the Airline itself for a return ticket. Every time we call them, we get the same follow from India on line. He calls himself, Rone, and each time he tells a different story. He kept refereeing us to the airlines, American Airlines, the AA kept sending back to him. The worse ever experience in using an agent to book a ticket!

The website provides attractive travel deals. Sometimes during occasions like Thanksgiving or New Years, these travel deals are available at unbelievably low prices. It's too good to be true. I will recommend this website to my family and friends.
Thanks giving and New Year is round the corner, so I was looking through some websites to book my ticket for visiting my family in Peru. I came across this website and was happy to see the deals. I'm happy, that I can got some good deals.

Don't ever believe with the one who said that FareGeek is good because they are the scammer. Sorry but mostly the Indian were them. Trust me they are the scammers. In my case and a friend of mine, we experienced the same thing about the credit card problem. The would even scammed through phone number. I think there is cyber court to give them a lesson :)

Do NOT use this site! They are a scam. I booked tickets for them for a price, then stayed on the phones with them for days(while the prices were going up) trying to validate billing phone number(that's what they were claiming even though the credit card confirmed for them that everything was fine). They finally said that they will issue the tickets, but it never happened. When I called to ask them why they didn't issue the tickets, they said the charge could not be processed and the fare expired in the meantime. They wanted to transfer me to some other department for some other round of calls and days spend with them to buy some other tickets at another higher price. They are a rip off. Stay away! I wish I would've read the reviews before buying from them!

I buy the ticket and then they still haven't reduce the money from my bank account. I can't check my booking in the flight website. I call them for long time but no response and they didn't reply my email as well. Poor! Please don't book flights on this website

I made a booking mistake that I noticed immediately and requested help looking at it. Their website claims emails will be addressed 24/7 within 10 minutes. It's the next day and I still haven't heard anything. Now the seat sale is over and it will be double the cost :(

I wasn’t able to figure out one of the travel deals that the website was offering on European destinations a week ago. So I called in the customer care service for help and was attended by a Susan, with utmost patience and promptness. She helped me in making my booking. Thank you!

Try calling them and you will wait minimum of 30 minutes on hold. Last month my flight was cancelled due to weather condition. I asked for a new flight schedule. I got a confirmation from their agent but when I was at the airport, the airlines said they cannot find my name because I was not ticketed. I almost missed my flight if I didn't pay again for my flight. I tried to call them millions times and sent emails for my refund but until no response. The offshore call centre agents seem don't know their job and really don't care. Hang up my phone everytime I call.

Phone times are too long but fares are cheap. Mine was $56 cheaper but add on my phone charges and I think its less. My e ticket came on the 2nd day so no need to panic straight away. Just double check with airline to be sure. Good luck and happy hunting.